Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1118 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.66667/5Overall Rating 3.66667/5Overall Rating 3.66667/5rating 3.66667rating 3.66667
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 14 hours ago

Reviews


FB
Fred B.
Delray Beach, FL
Nissan Altima
Verified Customer
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04/05/2014
my a/c
I am sorry about that original view. I am so confident that you will resolve my problem immediatrly as you have always done for the 15 yrs I have gone to you. This is a tough one, but I know you will come thru

Overall Rating 1/5rating 1rating 1rating 1rating 1
04/05/2014
My A/C
first time in 15 years, I AM UNHAPPY. A/C still not right.Comes and goes off and even when on,not at full strength. I'll call on Monday
Jerry C. from Flawless Automotive Repair Inc responded on 04/09/2014

Fred you know we always take care of any issues Please just call Us.


EB
Elliot B.
Delray Beach, FL
Subaru Forester
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/28/2014
E Blatt
I would not recommend this place for an oil change. My time is too valuable. Your place is fine for repairs.

Overall Rating 1/5rating 1rating 1rating 1rating 1
02/28/2014
oil change
I made an appointment for 1 PM to have my oil changed. I arrived before 10 Min. before
1 and did not leave until 2:30 PM . There is no excuse for an oil change to take 1 1/2 hrs.
Jerry C. from Flawless Automotive Repair Inc responded on 03/06/2014

Our Oil Changes are done usually within the hour, We did inform customer when they arrived that we were running a half hour behind he still wanted to wait knowing it would 130 before we could see his car & the car was done on time as he was informed off apon arrival. We are sorry you were unhappy you havede been in before and know we are usually very good with timing.

Jerry C. from Flawless Automotive Repair Inc responded on 03/07/2014

We are not A quick lube Our prices are cheaper then them, All customers are told Oil Changes are an hour or less and if we are running behind we do tell you.


AP
Arnold P.
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2012
Honest and thorough
Have been going to FLAWLESS FOR MANY YEARS AND THEIR WORKMANSHIP HAS REALLY BEEN FLAWLESS.

Overall Rating 1/5rating 1rating 1rating 1rating 1
11/13/2012
Leaning
Very disappointed because I could not lean on your wife's car. Please supply beach chairs.
Jerry C. from Flawless Automotive Repair Inc responded on 11/14/2012
Arnold your review is unfair you are a regular customer and we always have treated you right that why you continue to come back and we appreicate your business, we offer seating in our waiting room and those chairs can be taken outside, my car has airbrushing that cost alot and dont allow anyone to lean it as i would azllow anyone to lean on any of my customers cars.

TE
Tika E.
Boca Raton, FL
Toyota Highlander
Verified Customer
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12/18/2018
Excellent Service
I first heard of them through a friend. Early one day I noticed my tire was very low. I was meeting that friend and I called to tell him we needed to delay because I had to find a tire place. He said go to Flawless. I drove straight to them. No appointment. It was 7:45 am. Drove up and they immediately handled it (it was a nail). So when it was time to do some maintenance I went to them. The work was done quickly and efficiently. They have a customer for life. Oh, and Jerry is very nice.

Verified Customer
Boynton Beach, FL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Jerry does a good job on my car, checks out my car, every time I go there 👍
I’m glad my friends recommended you. Guys for my car, I had my sister went there few years ago. 👍

DF
David F.
Delray Beach, FL
Honda Insight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Completion of Needed Repair and Work on my citrus color first generation Honda Insight
Although I hadn’t said this before, I was sorry to hear of the unexpected difficulties involved with the removal of the bolts connecting the compressor. It has to be a direct result of the Insight having “lived” all those years in the Northeast. You remained patient and continued to take great care during the removal process. As far as the noise issue, it might just be temporary as it is not so loud as before, so I am hoping that it is and that it will subside completely. I had the AC on the lowest level (I run it at the next higher level when I need to) and during the drive home, the IMA light remained OFF, so I am hopeful that it might have been due to at worst a cell imbalance that can be corrected with either a longer, steady drive and/or possibly obtaining a discharge unit, as it has been pre-wired for one. The vents are working wonderfully and the outflow of air is both cool and steady. I saw (pardon the pun) that the headlight from the driver’s Side is shining bright my and evenly with the passenger side headlight. And I trust the latch for the hood is working properly, although I haven’t yet opened the hood as of yet. Having found the way to turn the sound system OFF by holding the button in place has reduced the electrical load, perhaps just enough to keep that IMA from appearing. It had been an unnecessary usage of energy that now won’t go to waste. Thank you Jerry, and Skip, and to anyone else for your diligent and conscientious efforts in the maintenance and repair of my citrus color first generation Honda Insight. Happy Holidays to you all. You have my sincere gratitude and appreciation.

Verified Customer
Pompano Beach, FL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Great service
Its noce to go to a place where they know how to fix it right the first time.

JM
James M.
Delray Beach, FL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Great service 👥👥👍👍👍
Been away for 3 years cause I leased a car, decided to buy it asked Jerry to check it out he gave me an okay that’s all I needed.been dealing with the man for twenty years need I say more?

DK
David K.
Delray Beach, FL
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Good service
Fast and reliable service.

JD
John D.
Boca Raton, FL
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
John said the business did a good job at a reasonable price. He has been a long time customer who feels they are honest, and he can trust them.
This review was collected via phone interview by Customer Research Inc.

CM
Cindy M.
Boca Raton, FL
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Oil change and check up
Great service and friendly atmosphere. Have recommended all my neighbors and friends to this place

NM
Nellie M.
Boynton Beach, FL
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Excellent job
Excellent job, reasonable prices and courteous.

Verified Customer
Boca Raton, FL
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
The best.
These guys are the best.

JR
Jan R.
Delray Beach, FL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Highly Recommend
Flawless Automotive was recommended to me by two of my coworkers who are existing customers. Jerry was professional and honest and explained the initial repairs that would be needed. He also kept in contact with me during the process. I will be bringing my vehicle back to do some additional maintenance that we discussed.

ND
Nick D.
Lake Worth, FL
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
The Best Mechanic !!!!!!!!
Thanks so much Gerry for getting my old english vehicle running . I have been to so many mechanics and all of them could not fix it properly. You are the best mechanic by far. And the lady in the office was so nice and accommodating. And thank you for taking me in quickly when you are so busy to get me back on the road. I highly would recommend you to all my friends.

FD
Fred D.
West Palm Beach, FL
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
Reliable, honest
My daughter was visiting from Tampa. Her car was having problems and Jerry was able to get her in right away and check out her Mazda. Luckily, it was much more reasonable to fix ...and he got it going so she could get back to Tampa. Our whole family has been going to Flawless for quite a few years. They always do a great job, and they're reliable and honest. Even though we moved to W. Palm Bch., we still take our cars to Delray and Jerry!

JS
Jackie S.
Boca Raton, FL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
Service was awesome. I would highly recommend Flawless
I brought my daughter's car in and everyone
was great from the time we just brought
it in to give us an estimate to the end.I
would use them for all our cars

EG
Ed G.
Delray Beach, FL
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Another FLAWLESS Experience
If auto repairs are a crisis for you...Jerry and Skip will make all your 'car Carr's seem so easy. The Flawless team is on the job...focused, energized, honest, committed and totally professional in what you need them to do.

LC
Lisa C.
Boca Raton, FL
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Fast Fair Knowledgeable Courteous
First time at this shop. I literally was at their mercy as my car was towed and left with them, as it was close by.
These people are kind, they explained everything in layman's terms so I could understand.
They fixed my car fast! No waiting and no BS!
One of the very few wonderful experiences I have ever had in the car repair industry!
I just appreciate them so much, I will never go anywhere else!

EG
Ed G.
Delray Beach, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Another FLAWLESS Experience
It's always stressful to have car issues, but when you visit Flawless Auto Repair you know that the situation will be rectified with efficiency and professionalism. Not only can Jerry and Skip home in on the problem at hand, they team up to make the fix as easy and inexpensive as possible.
Flawless stands heads and shoulders above other auto repair shops.