Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

4131 Reviews

ReScore Reviews™ (58)

ReScore
Overall Rating 4.7586221/5Overall Rating 4.7586221/5Overall Rating 4.7586221/5Overall Rating 4.7586221/5rating 4.7586221
Original
Overall Rating 2.18966/5Overall Rating 2.18966/5rating 2.18966rating 2.18966rating 2.18966
94% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


RN
Randy N.
Columbia, SC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
As always great service.
Take my car here about once a month due to the high miles I drive daily. Always professional and very helpful.

JJ
James J.
Elgin, SC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Engine replaced
MR.Jackson was Great!!!!!!!!!!!!!!!!1

Verified Customer
Nashua, IA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Good service
Good service.

TM
Taj M.
Columbia, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Great experience !
I had a great experience with Christian Lightfoo and he made it absolutely wonderful ! Definitely will be back to do business with him !

FC
Francis C.
Batesburg, SC
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
The people
Great service.

Verified Customer
Lexington, SC
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Service
Done in a timely manner and always courteous

Verified Customer
Columbia, SC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Appt time
Make sure to keep up with time waiting for customers.

Verified Customer
Chapin, SC
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Mrs.
Very knowledgeable and courteous.

WS
Wanda S.
Lexington, SC
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Great Service
Everyone was so nice. Chris was nice, professional and delivered on his promise. The car was finished early and looked great. Thank you for returning it so clean!!!

SA
Shirley A.
Columbia, SC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
service
Everyone is courteous and professional.

MR
Marocco R.
Columbia, SC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
From the time we drove in until we left we was kept informed about our car.
We love this dealership. Chris Thompson always wait on us. He's friendly, very professional and he know his stuff. He make sure that our car is straight when we leave. He also recommends what service we may need to get done. I'm always happy to see his smiling face. Thank you again for taking great care of us. You are Awesome!!

Verified Customer
Lexington, SC
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Awesome Service
Great job, Chris, with providing service for my Azera!

TP
Tom P.
Myrtle Beach, SC
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Service
Evacuated from Myrtle Beach to Columbia for the Hurricane. Had my car serviced and they were great.

OS
Olinda S.
Cayce, SC
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Everything
I had a great experience for my first visit and will be back for future services.

RR
Robert R.
Columbia, SC
2017 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/10/2019 Category: Service
2017 Tucson
Read my responses to this survey.
AARON S., Fixed Operations Director from Peacock Hyundai Columbia responded on 09/12/2019

Thank you for taking the time to come in for service. I am sorry that your vehicle experienced a problem with the A/C system. I would like to speak with you about your service visit at your earliest convenience.

Aaron Shepard
Fixed Operations Director
Peacock Hyundai Columbia
(803)799-1234

AA
Archae A.
Columbia, SC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Great Service
Every time I take my car I always get it within a hour no more or no less

Verified Customer
Columbia, SC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Knowledgeable staff
Even though they always make suggestions on what is needed, it's a great place to be serviced!

DL
Doylene L.
Gaston, SC
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/10/2019 Category: Service
Service wait time
Unacceptable
AARON S., Fixed Operations Director from Peacock Hyundai Columbia responded on 09/12/2019

Thank you for taking the time to come in for service. I will be reaching out to you shortly to go over your service visit. I would like to correct anything that we can going forward and look forward to speaking with you about this.

Aaron Shepard
Fixed Operations Director
Peacock Hyundai Columbia
(803)799-1234

BS
Brenda S.
Columbia, SC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Service Department
Service Department personnel is friendly and efficient! They keep me informed of any problems and cost. Making my appointment was easy and kept close to time.

BH
Bob H.
Aiken, SC
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Worth the 100 mile round trip!
Based on my recent service trip, I can totally justify the 100 mile round trip to this dealer (as opposed to a 50 mile round trip to a more "local" Hyundai dealer in Augusta, GA.)
I received excellent service, was treated professionally, and felt that I was charged a very fair price for the services delivered. Before proceeding with a transmission fluid change-out - at a cost not anticipated - they asked me if I wanted to postpone that service until another 20,000 miles (which was the maximum recommended mileage point.) Since the car was not at a critical mileage point, I elected to defer, and will get it done at my next checkup.
A warranty repair was handled expeditiously. Overall, a very positive experience. I really feel that my 2011 Genesis is in good hands at Peacock!