Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

4126 Reviews

ReScore Reviews™ (58)

ReScore
Overall Rating 4.7586221/5Overall Rating 4.7586221/5Overall Rating 4.7586221/5Overall Rating 4.7586221/5rating 4.7586221
Original
Overall Rating 2.18966/5Overall Rating 2.18966/5rating 2.18966rating 2.18966rating 2.18966
94% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


Verified Customer
Lexington, SC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Great service
Friendly staff and quick service for 2 recalls and 2 questions/issues. Good surprise - they gave my car a complimentary wash. Will definitely go back.

KS
Karlee S.
West Columbia, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019
They know me and ask about my life
These guys are awesome. Every time I go in, they are so nice and they remember me! They ask about personal things in my life and they are so easy to talk to. I always love how they wash and vacuum my car after service and I’ve never experienced a problem there. Even their new people are awesome.

JM
James M.
Irmo, SC
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Another great experience
Peacock Hyundai really does have a service department that is pleasant to visit. All the service advisors really seem to care about the customer. Rachel, as usual, was very friendly, professional, and attentive to the issue for which I brought in my 2019 Santa Fe Limited 2.0T. Even though somehow the technician was not able to detect what, to me, was an obvious issue with the transmission/torque converter/turbo/engine symbiance, I was treated with respect and everything was documented for any future issues. It's nice to go to an automotive service department and be able to deal with someone as gracious as Rachel and the other advisors. Makes me glad to own a Hyundai!

SG
Sandra G.
Columbia, SC
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2019 Category: Service
Great Service
I have had great experiences with Peacock Hyundai in service and repair. The service staff offer very good assistance, friendly and efficient. Only one concern this last visit; in repairing the upper brake light, the headrest was not replaced and the back seat had dirty stains,. But overall a very good experience to date.

PS
Patti S.
Cayce, SC
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Peacock Hyundai
Customer service....Chris Thompson

TB
Theotis B.
Johnston, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Awesome Service
Everyone at the Peacock Hyundai was very kind and willing to assist me.

HH
Herve H.
Columbia, SC
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/03/2019 Category: Service
Front sales
The front sales team is great

Verified Customer
Lexington, SC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Quick and efficient service
They quickly serviced my vehicle, which got me back on the road to enjoy the rest of my day.

GV
Goss V.
Blythewood, SC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Good service
Good experience at Peacock

EG
Elizabeth G.
Columbia, SC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Peacock hyundai
Friendly, efficient staff. Well maintained building, very clean.

KW
Kenneth W.
Sumter, SC
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
5 Stars
Friendly service writers, nice and clean waiting area and even though they were very busy, did not have to wait very long.

AG
Aminder G.
Windsor, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Great Service as Always!
This is probably my 5th or 6th time coming here, maybe more. As always the service was great. My service advisor was Ted Setzer and he saw to it that everything was done in a timely manner. Highly recommend!

AP
Amy P.
Columbia, SC
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2019 Category: Service
Friendliness and Helpfulness of Service Providers and Value of the Vehicle
Overall, I had a pleasant experience with Peacock Hyundai. The staff was friendly, knowledgeable, and helpful. They were able to answer my questions and provide price accurate price points, so I knew what to expect. Apart from tires, I only take my vehicle to be serviced at Peacock Hyundai. Most recently, I had my drivers' side window regulator replaced. The only critique that I would offer is that while my vehicle was fixed with the installation of the new ordered part, my window was still covered in grease and dirt from being worked on. So much so that I couldn't see out of the side mirror. Also, I noticed that the small plates that are screwed on behind the door handle and in the cup of the door were not put back, but left in the center console. These are minor oversights and slight inconveniences, in my opinion, as I was easily able to fix this myself, but it is the reason I could not provide a 5-star review.

EK
Eun K.
Lexington, SC
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Awesome
I always like the service that I have in this dealership

Verified Customer
Columbia, SC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
No title
No review

GM
Gail M.
Columbia, SC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Excellent
Expertise in taking care if our car

TL
Trevor L.
Cayce, SC
2012 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Chris Thompson great work
Been coming here for 7 years. Theres alot of new friendly faces and only one that's been there for the entirety I've been coming there which is Chris. I always go to him or Bryan to which they already know my expectations. They always delivered the quality and service when I walk in knowing my best interest is in their work. Honesty, quality and service are the key factors in driving a successful business. As long as Chris remains there I will continue to come back to peacock. Keep customers coming back with friendliness quality and service. Thank you.

EP
Ernest P.
Columbia, SC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Excellent Customer Service and Communication!
I had an awesome experience at Peacock last week. My Hyundai needed some unexpected repair work and Jack in the service center got me in and out without any problems. He even arranged for me me to have a rental car while they completed the work. He was very professional and called to let me how things were progressing. I used to go to another Hyundai dealer across town but Peacock has earned a new customer!

Verified Customer
Columbia, SC
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Reveiw
Highly satisfied with service.
Staff were courteous and professional

Verified Customer
Columbia, SC
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Customer
Excellent customer service.