Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

4126 Reviews

ReScore Reviews™ (58)

ReScore
Overall Rating 4.7586221/5Overall Rating 4.7586221/5Overall Rating 4.7586221/5Overall Rating 4.7586221/5rating 4.7586221
Original
Overall Rating 2.18966/5Overall Rating 2.18966/5rating 2.18966rating 2.18966rating 2.18966
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


EP
Ernest P.
Columbia, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
Great customer service and communication!
I had an awesome experience at Peacock last week. My Hyundai needed some unexpected repair work and Jack in the service center got me in and out without any problems. He even arranged for me me to have a rental car while they completed the work. He was very professional and called to let me how things were progressing. I used to go to another Hyundai dealer across town but Peacock has earned a new customer!

SS
Shontay S.
Columbia, SC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Excellent Customer Service
Chris, provided excellence service to my husband and I when we entered into the service department on August 24, 2019. I went in for my engine light. They diagnosed the situation and provided great service in a timely manner. I even received a discount with my husband being active duty in the military. Keep up the great work, Guys!

Blessings, Marcus and Shontay Allen

RZ
Richard Z.
Columbia, SC
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Fast friendly service and excellent prices!
Peacock Hyundai is always there to help. They listen and they try to make things right and get you in and out as fast as possible.

Verified Customer
Columbia, SC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Service normal
You were nice and service was done quickly

BR
Brandon R.
Lexington, SC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Good customer service
Always receive good care from both service and parts.

JG
Joseph G.
Lexington, SC
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Quick and thorough service
It was an oil change. No big deal. All went well, engine was delighted to have fresh oil.

ET
E T.
Columbia, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019
Great Customer Service
Standard recommendations for services which were unnecessary but the service guy was quick to point out they didn't have the history on the vehicle.

Verified Customer
Bluffton, SC
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2019 Category: Service
Hyundai car service
I was high satisfied with Hyundai as usual. I was a bit disturbed but a gentleman wearing a “Trump 2020, Make America Great Again” Hat. It was extremely uncomfortable and I was very surprised to see that political views were being broadcasted in such a manner. Other than that , the service was great
AARON S., Fixed Operations Director from Peacock Hyundai Columbia responded on 08/27/2019

Thank you for taking the time to visit your Hyundai service department. I am very sorry that someone was wearing something like that. I can asure that this will not be tolerated or happen again. I would like to reach out to you at your earliest convenience in regards to this.

Aaron Shepard
Fixed Operations Director
Peacock Hyundai Columbia
(803)799-1234

GL
Gina L.
Columbia, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
Customer Service
Bimi.... was a great help to me... She got me in & out quicker than I expected.... A great asset to your team!!

Verified Customer
Columbia, SC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Friendly and very helpful people.
Quick repair!

LD
Lisa D.
Somers Point, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
brake job
In and out in 2 hrs for brakes awesome.

RM
Richard M.
Aiken, SC
2019 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2019 Category: Service
Great service advisors; fair prices
The service advisors at Peacock are excellent; they take all the time needed to explain what services will be performed and how long it might take to finish the work. Cost of service is reasonable, and performed well.

GG
Grace G.
Kershaw, SC
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
friendly service people.
Very helpful and friendly. Will bring my car back for every service problem.

Verified Customer
Irmo, SC
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2019 Category: Service
Decent experience
Nice personnel, comfortable waiting area though a little warm., recommended additional service, as expected, but probably over priced for gdi servicing

BK
Brandy K.
Columbia, SC
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2019 Category: Service
Great service
Got the engine replaced in my Sonata because of a recall. They took care of other recalls as well while working on it.

BW
Barbara W.
Gilbert, SC
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Technicians are thorough!
Jackson Robert’s was my point of contact and he was pleasant, courteous and made sure I was updated and gave me an estimate on work to be done. He made sure that I was satisfied on the service work. Great employee!

AR
Andrew R.
Lexington, SC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Just Perfect!
Excellent service advisor team. Ask for Rachel and Chris. These two are your go to service advisors.

Verified Customer
Columbia, SC
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Rev. Brown
The wait time was a bit long even with my appointment but the overall service was great.

Verified Customer
Columbia, SC
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019 Category: Service
Car service
The staff are friendly and efficient. My only difficulty was in trying to make the appointment. I was put through to the wrong person or department several times. Eventually I left a message, not knowing whether or not it was the service dept.

TL
Taniquia L.
Blythewood, SC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Wonderful service
Chris is always great to work with, Ive moved to the other side of town closer 5 mins away from the dealership on killian but I will still drive to Greystone to see Chris !!!