DYNAMIC REVIEWS
  10/30/2025
Best service department with the best techs ever

By Nikki N. in Hermitage, TN

I have taken my 2015 Hyundai Sonata Sport to the Wilson Count Hyundai Service Department for a few years due mainly to one very big reason: the Service Technicians are the best in the business. Philip McDonald is a case in point. He is always welcoming, warm, and ready to get the necessary work doneon...more

CATEGORY:
Service
  07/19/2023
Prompt, courteous service

By Judy H. in Watertown, TN

I can't speak highly enough about Randy and the service team at Wilson County Hyundai. He and his staff go beyond just "fixing" the problem. They check for other possible issues just to make sure you are safe and secure in your vehicle. Thank you for being a shining star. You deserve this 5 star review and more.

CATEGORY:
Service
  06/02/2022
Extremely satisfied with my new vehicle and wilson county hyundai's service

By Adrian S. in Nashville, TN

I recently purchased a 2022 Hyundai Sonata from Wilson County Hyundai and not only was I extremely satisfied with the vehicle itself, but with the service that was provided throughout the process. From the beginning, Bobby Raines and Terry Johnson were very helpful in trying to find something that fit ...more

CATEGORY:
Service
  04/03/2022
Recent service

By Verified Customer in Smyrna, TN

Will definitely continue to have my Hyundai serviced at this location. Job well done!!!

VEHICLE:
2021 Hyundai Palisade

CATEGORY:
Service
  03/30/2022
Happy lady

By Verified Customer in Murfreesboro, TN

We’ll satisfied! Friendly staff! Clean facility!

VEHICLE:
2021 Hyundai Palisade

CATEGORY:
Service
  03/18/2022
Awesome dealership

By Verified Customer in Cookeville, TN

Best customer service in Middle TN. I drive from Cookeville instead of going to local dealership.

VEHICLE:
2021 Hyundai Santa Fe Hev

CATEGORY:
Service
  03/16/2022
My experience was excellent as always

By Judith P. in Lebanon, TN

From the time I called to make the appointment until I left after the service, was excellent. Not only does Hyundai have a remarkable product, but also this dealership is the most welcoming and efficient dealership that I have ever known. That is a big part of why I have driven only Hyundai since 2002.

VEHICLE:
2019 Hyundai Elantra

CATEGORY:
Service
  03/15/2022
Service

By Joseph Z. in Hendersonville, TN

Very good service department, excellent service. Very friendly staff, know there business. Recommend them to anyone with a Hyundai !

VEHICLE:
2020 Hyundai Santa Fe

CATEGORY:
Service
  03/10/2022
Routine oil change and tire rotation.

By Michael P. in Lebanon, TN

Didn’t have a problem with anything.

VEHICLE:
2021 Hyundai Tucson

CATEGORY:
Service
  02/15/2022
Quality service

By Kevin C. in Hermitage, TN

The level of quality service on my car here has yet to be matched by anyone else I have gone too so far. There is no being given the run around or passing me off type of culture here on my prior few visits. Staff is very professional and thorough in their communications to customers.

VEHICLE:
2015 Hyundai Genesis Coupe

CATEGORY:
Service
  02/15/2022
I always do my car service in this dealership

By Rima T. in Hermitage, TN

I have been taking my car back to this dealership for a reason year after year. They are always very attentive and look after my car.

VEHICLE:
2015 Hyundai Sonata

CATEGORY:
Service
  02/01/2022
Vehicle service

By Bryan K. in Brush Creek, TN

Mammie always checks me in with a smile. She always comes to the waiting area and keeps me informed on how the service is going and sees if I need anything.

VEHICLE:
2017 Hyundai Santa Fe Sport

CATEGORY:
Service
  01/31/2022
Pays for a second opinion

By Verified Customer in Mt. Juliet, TN

I had been a loyal customer of Cool Springs Hyundai-until my last service appointments. I took my car in for general maintenance and came home with a broken air conditioning motor. We took it back twice for them to correct the problem. Cool Springs’s solution was an estimated repair cost of $3000. We w...more

VEHICLE:
2016 Hyundai Tucson

CATEGORY:
Service
  01/24/2022
Go little rockstar

By Verified Customer in Lebanon, TN

Always on top of things. Empathetic to the customers needs ans do all they can to help my family and I. Thank you wilson county hyundai!

VEHICLE:
2017 Hyundai Santa Fe

CATEGORY:
Service
  01/20/2022
Great service!

By Julia H. in Lebanon, TN

I came in for a scheduled oil change, but I also talked to the service folks about smelling something burning under my car lately. Yikes. It turns out there is an oil leak from my valve cover gasket, dripping onto something hot. Thankfully, when I purchased my 2015 Sonata from them in April, I bought t...more

VEHICLE:
2015 Hyundai Sonata

CATEGORY:
Service