Overview

Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5rating 4.34

1051 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
85% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


JS
James S.
San Antonio, TX
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Best Services in town
World Car Hyundai has a very comfortable relaxed waiting area, excellent service writers that actually listen to what you want, and do not want for your vehicle, then review before it goes to the service bay. They come find you personally when your service is done, and (during the review they stated cost) you are ready to go. very customer friendly.

FE
F. E.
San Antonio, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/28/2019
New to the area.
This was our second visit to this dealership. I came in for an oil change after the last visit we made with our other Hyundai that we bought in another town and dealer. I waited in my car at least 15-20 before anyone came to wait on me. The only person that greeted me was the Hispanic guy moving cars. The young lady that waited did not ask me if any other issues with my car since I told her I was coming in for my first oil change. I asked how long for an oil change she said 1hr which is a little to long for one . I waited for it, I walk the dealership to the parts department to inquire about a trunk mat and waited 5 minutes before anyone came to wait on me. It seams this dealership lacks employees and looks like no one cares about your business. I would rather drive to another dealership. I gave them a second try and they did not live up to my expectations.

SB
Sonia B.
San Antonio, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018 Category: Service
Excellent
Fast
Friendly sevices
Excellent people & workmanship

KJ
Kathleen J.
San Antonio, TX
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Service
Service was quick,easy,they dropped me off and picked me up when my car was ready so need to worry anyone World Car had me covered

Verified Customer
San Antonio, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
No pressure sales and great deals
Excellent sales,and great warranty.

JP
James P.
San Antonio, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
My Recall Visit
It took awhile to turn the car over to the advisor. Both were pretty busy. A couple magazines and a newspaper in the waiting area would be nice. The coffee was not available the day I was there. Actually, I'm still peeved for two previous visits.
1. I was told that the mpg computer does not reset to zero when gas is added. It certainly does after you travel a few feet.
2. More importantly. I cam in and complained that at times I could not turn the ignition key on several occasions without rocking the rocking the car back while turning the key. They replaced the ignition switch causing me to carry two keys instead of one. And wouldn't you know it, when I went to leave the dealership, I couldn't turn the key. The same guy who approved the change of the ignition switch told me that was a security feature. So why didn't he tell me that and show me how to handle it rather than replace the ignition switch?

AS
Alexandro S.
San Antonio, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Excellent Customer Service
The overall atmosphere of World Car Hyundai North is friendly, professional, calm and not rushed. From the moment I purchased my Santa Fe to my visits to the maintenance department, the staff have always treated me with the upmost respect. The service department always makes sure that my needs are met and that my vehicle is running at its best. I also appreciate the follow up calls to check how my Santa Fe is running.

BT
Brook T.
San Antonio, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2018 Category: Service
Fast service
This was my first service of my newly purchased Sante Fe Sport using the complimentary 2 years of service that come with a new car. The service was fast and the processing was excellent and free for oil change/tire rotation as advertised. My only wish was that the car would have been washed like at other dealerships....but then again the service was free and was only an oil change and filter. I don't get my car washed at Jiffy Lube or other such place with those services. If the car had returned clean I would have given this a 5 star rating:)

YR
Yolanda R.
San Antonio, TX
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Friendly staff and very informative
.

HG
Helena G.
San Antonio, TX
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
None
None

BL
Bryan L.
Converse, TX
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
In and out with a breeze
Fast and friendly service, was not upsold on unnecessary services

Verified Customer
Stockdale, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Friendly staff
The staff was very nice, and friendly. The service time was faster than expected which was a pleasant suprise.

Verified Customer
Floresville, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
Service
The larger waiting area is to far away from the drop off for Hyundai vehicles so the closest waiting area could be better. The restrooms need work. They’re dark, hidden with chipped paint and missing ceiling tiles.

TH
Tava H.
San Antonio, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Forced to give a review
i try to help Hyundai by completing a survey, however, I don't want to give a review every time

DK
Debbie K.
Cibolo, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Awesome Service!
Dana has been the best asset you have added to your service department! I have dealt with other service advisors in the past that have needed some work on their people skills, but not Dana. Thank you, Dana!

Verified Customer
San Antonio, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
The service advisor was awesome.
The service advisor was professional

MW
Maria W.
Schertz, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Great customer service
The Hyundai staff was great and accommodating and my oil change took less time than I thought it would.

SB
Stephen B.
San Antonio, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Oil change and tire rotation
Had my oil changed and tires rotated. Had it completed in about 35 minutes. Very happy

Verified Customer
Schertz, TX
2012 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
service
Efficient and quick as always!

Verified Customer
San Antonio, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Friendly and Quick
I got my 15000 mile inspection and they were able to take me in and get me on my way quickly!