By Verified Customer in Nederland, TX
Easy check in for appointment. Respectful personnel, low wait time for service.
By Cesar R. in Winnie, TX
You won’t find another one like it! The staff are all knowledgeable and friendly! Other dealerships are marking up vehicles above MSRP and this one has been one of the few who hasn’t done that!
By Cathy S. in Nederland, TX
Hyundai has excellent service managers that can't do enough to make your experience pleasant. They have an excellent service time as well. You are in and you are out. That simple.
By Verified Customer in Sulphur, LA
Very good experience with the people there. They are courteous and very helpful with scheduling appointments and prompt service.
By Genny B. in Beaumont, TX
We were well pleased with the service we received. From the beginning until the time we picked our car up. The information received and shown to us in person what was wrong with the vehicle was appreciated. Great Job Hyundai service department.
By Amber J. in Beaumont, TX
From the phone call to the actual drop I was extremely pleased with my service. I felt they went above and beyond to provide exceptional service. Hopefully I wont need to come back but if I do I feel confident they will do a good job. I have a 2020 Palisade I bought in Texas City. My trunk wasn't cl...more
By Verified Customer in Sugar Land, TX
Very attentive professional service staff Diagnosed problem and fixed it after I gave approval. Special thanks to Mr Otis Parks, he’s the best :)
By Verified Customer in Orange, TX
Always treated great by the service department. Service work performed has always been to my expectations.
By Verified Customer in Beaumont, TX
Brake pads needed to be changed. Service was exceptional and timely.
By Elizabeth W. in Silsbee, TX
I found the personnel courteous Repair work was completed to my satisfaction and my car was returned to be as clean as it was when it went into shop. Previous experience at a different dealership was dirty foot prints on floor mats and greasy hand prints on steering wheel. I am nearly 80 years o...more
By Tracy R. in Baytown, TX
I have been going there since 2012 and have experience only Great customer service!
By Willam C. in Beaumont, TX
When you schedule an appointment with Philpott Hyundai Service, they keep your appointment on time. They do thorough quick work to get you out the door so I never have to havea ride waiting for me or need for shuttle service. Otis Parks knows how to get you in and out of the service department in a timely and friendly way.
By Janie B. in Nederland, TX
I just had the one year check-up on my car. It went very well and took less than an hour. I am very happy with the service at Hyundai in Nederland!
By Matthew C. in Vidor, TX
Easy oil change and tire rotation. Like always.
By Vicki L. in Groves, TX
Always friendly service, very polite and attentive. Car was serviced properly and quickly. Answered all my questions.