Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

342 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
92% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Ganado, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
The extra effort to take care of the customer.
I had some concerns; however, Mac Haik has taken care of them.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/11/2017 Category: Service
Friendly service
The work is good, just need to follow up on the extras.
Johnny D. from Mac Haik Hyundai responded on 04/26/2017

Sorry you were having concerns. I have addressed all of your concerns. Please let me know when you need to return so I can help. I will sent it thru our in house car wash and vacuum as needed. Thank you


VW
Victor W.
Yorktown, TX
2011 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2016 Category: Service
Problems with/after oil change
Mac Haik replaced the broken part and offered the next oil and filter change would be on the dealership.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/20/2016 Category: Service
Problems with/after oil change
Mac Haik Hyundai is the closest service center to where I live, Yorktown TX.
Harold R. from Mac Haik Hyundai responded on 05/20/2016

Thank you for taking the time to grade us, I am very sorry for your trouble and would be more than happy to compensate you for your trouble. I would like for all visits to be 5 star but understand when there is a problem. Please feel free to contact me direct with any concerns at 361-579-4350

Harold Roy
service director
Mac Haik Victoria


CR
Cathy R.
Goliad, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
KMM
Friendly & courteous people My car was ready within time period I was given Looks just like it did before someone backed into it Very Good Work

JT
Janice T.
Yorktown, TX
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
service
great service

Verified Customer
Victoria, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2019 Category: Service
Quick Lube service facility
So popular and busy that it is a long wait sometimes. Check-in and out is consistently friendly and convenient. Easy access and comfortable waiting room with nice bathrooms. Good place for oil change and inspections.

JM
John M.
Port Lavaca, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Fast and Furious
Fast dependable and trust worthy , that's what we all look for in any service.

JO
James O.
Goliad, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Always a fun day in my Hyndai
I just love driving my Hyndai. And I really love the service at Mac Haik. They are promt, polite and knowlegable.

LR
Loura R.
Victoria, TX
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
Service Experience
Service was quick, staff was friendly , and the waiting room was clean. The service experience was pleasant and met my expectations.

Verified Customer
Victoria, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
Trish
Service was great as usual.

RK
Ronald K.
El Campo, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Service
Very efficient
CHRISTIN R. from Mac Haik Hyundai responded on 05/09/2019

Thank you for your feedback! We appreciate your business!


RG
Richard G.
Victoria, TX
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2019 Category: Service
Fair
Visit was fine.

MP
Maria P.
Bay City, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Great service!
My check engine light came on and they scheduled me in asap! At my appointment I had to wait in the lobby being that I live out of town, but my wait time was pretty quick! They replaced the problem and told me it was covered by my warranty! Just like that I was in and out! One happy customer.
CHRISTIN R. from Mac Haik Hyundai responded on 04/22/2019

Thank you, we appreciate your wonderful review! We are thrilled that you had a great experience with us. Your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again.


RL
Richard L.
Victoria, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
service on my 2018 hyundai
They got my car out quickly. The service write was helpful and polite
CHRISTIN R. from Mac Haik Hyundai responded on 04/22/2019

We are so grateful for your kind words. Thanks for sharing your good review with us and the community.


Verified Customer
Victoria, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Great!
Didn't have a very long wait time that day.

Verified Customer
Yoakum, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Fast and friendly service
Always great service

AB
Alfred B.
Victoria, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Routine Oil Change
Mac Haik Quick Lane changed with less than a 30 minute wait on a Monday morning. I appreciating the short wait and professional courtesy.

Verified Customer
Edna, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019 Category: Service
Love Mac Haik Hyundai
Professional, on time and helpful. Can't ask for more than that!

Verified Customer
Edna, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2019 Category: Service
Good
The person at the front desk who originally met me when I came in was okay. However, the service technicians who helped me were great.

LB
Larry B.
Victoria, TX
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Service
The people are very friendly and helpful they keep doing what is needed a warm atmosphere. Keep up the good work.👌👌

Verified Customer
Victoria, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/01/2019 Category: Service
Factory Service
Friendly, provided shuttle-service, and factory maintenance was done in a timely manner.

Displaying Review 1 - 20 of 342 in total