ReScore Reviews™ (4)
Hi Luisa and thank you for your review. We will work to improve this aspect of our service process for communicating with customers. We appreciate you bringing this to our attention and look forward to seeing you again. Dale Gas!
Dealer contacted customer on 4/4/19 in attempt to reperform the correct service requested. Customer agreed for service to be performed correctly as to what he first requested. On 4/5/19 full synthetic oil change, oil filter and a courtesy car wash was performed on vehicle. Customer was satisfied with the service performed.
We love providing the best customer service and work hard to make sure our customers are happy. Thank you for choosing Bert Ogden Hyundai, Dale Gas!
Thank you for your review. We apologize that you felt your service experience did not go well. Management has been made aware and are going to discuss these issues with the service team. We would like to hear more about your service visit and management will be reaching out to you to make it right.
Good morning could you please explain your experience from your last service visit.
Hello and thank your for completing the rescore! I hope we were able to meet your needs and look forward to working with you in the future. Thank you for choosing Bert Ogden Hyundai in Harlinge, Dale Gas!
Hi and thank you so much for the review! We really appreciate you taking the time to rate us and we hope to earn 5 stars on your next visit! Dale Gas!
That is a fantastic review and we love it! Thank you so much Virginia and we are so glad you chose us to help with your vehicle so you can get going again. We look forward to helping with any of your future vehicle needs, Dale Gas!
Thank you so much for the 5 star review and we look forward to serving you again! Dale Gas!
Hi Robert, I am sorry to see that you felt your experience was less than great. I would like to hear more about it so we can work to improve. We will be reaching out to you to speak to about your visit.
Hi Jesus! We are so happy that you like our service department and we will work very hard to continue to impress. Thank you for your review and we look forward to seeing you at your next service visit! #dalegas
Hi Maria! We really appreciate you taking the time to write such an awesome review. We know how hot and uncomfortable it can be in this Texas heat and we are so glad you chose us to help you fix your a/c. We look forward to serving you again, Dale Gas!
Thank you so much Reinaldo for the fantastic 5 star review! We work hard to provide the best service to our customers and we are glad you are one of them, Dale Gas!
We are elated you had a great experience at our dealership and we work hard to provide our brand of customer service every time. Thank you for the fantastic 5 star review! #dalegas
Hi Mary! We really appreciate your awesome 5 star review and we hope to serve you again, Dale Gas!
Thank you so much for the 5 star review Robert! We look forward to serving you again, Dale Gas!
Hi Ona! Thank you so much for you awesome review! We really appreciate it and look forward to providing another great experience, Dale Gas!
I am sorry you felt your experience with us was not great and realize you felt we were not being helpful. A manager has reached out to you to see what we can do to make this right. Please feel free to call us at your earliest convenience at 956-734-2477 and ask for Adrienne in customer service.
Hi George! We are over the moon that you had a great experience with us and felt just like family. We do our best to make all our customers feel welcome and we look forward to serving you again, Dale Gas!
Hi Jacob! We really appreciate your fabulous review! Thank you so much for choosing us and we look forward to serving you again in the future, Dale Gas!
Hi Luis! We appreciate your review and we want to continue to provide a good experience for your future visits, Dale Gas!