Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

576 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
93% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


JG
Jesus G.
Brownsville, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Quick and reliable
This location is definitely the place to go. The service personnel is top notch and very helpful.

MC
Maria C.
Roma, TX
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Air Condition Repair
Thank you for the prompt diagnosis & repairs. I drove 90 miles in the Texas sun without air conditioning and you did not disappoint. Grear service!

RC
Reinaldo C.
Weslaco, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Great Work
Great work!
Adrienne R. from Bert Ogden Hyundai responded on 06/13/2019

Thank you so much Reinaldo for the fantastic 5 star review! We work hard to provide the best service to our customers and we are glad you are one of them, Dale Gas!


MB
Michelle B.
Harlingen, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
Fast friendly service
Always a good experience here, part of the reason I will only buy brands supported by this dealership.
Adrienne R. from Bert Ogden Hyundai responded on 06/10/2019

We are elated you had a great experience at our dealership and we work hard to provide our brand of customer service every time. Thank you for the fantastic 5 star review! #dalegas


MR
Mary R.
Santa Rosa, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
Awesome customer service
Love the customer service!!
Adrienne R. from Bert Ogden Hyundai responded on 06/10/2019

Hi Mary! We really appreciate your awesome 5 star review and we hope to serve you again, Dale Gas!


RH
Robert H.
Harlingen, TX
2012 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Fast, sufficient service
All. Y repair needs done right!
Adrienne R. from Bert Ogden Hyundai responded on 06/10/2019

Thank you so much for the 5 star review Robert! We look forward to serving you again, Dale Gas!


OG
Ona G.
Weslaco, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Great service
They went over and above and out of their way to make sure things were done right.
Adrienne R. from Bert Ogden Hyundai responded on 06/06/2019

Hi Ona! Thank you so much for you awesome review! We really appreciate it and look forward to providing another great experience, Dale Gas!


GL
George L.
Weslaco, TX
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Bert Ogden Hyundai's Service Department In Harlingen is second to none!!!
The minute you walk into the service department area, you are greeted with a friendly smile and are asked how you may be helped. I liked the fact that the Service Manager and the Billing Department Secretary remembered my name and details about the last time I was their. They made me feel like family!!!
Adrienne R. from Bert Ogden Hyundai responded on 06/05/2019

Hi George! We are over the moon that you had a great experience with us and felt just like family. We do our best to make all our customers feel welcome and we look forward to serving you again, Dale Gas!


JD
Jacob D.
La Feria, TX
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Oil Change and inspection
Great service as well as kind & friendly service... I needed a same day appointment and they were able to get me in and out quickly..., which worked out for me....
Adrienne R. from Bert Ogden Hyundai responded on 06/03/2019

Hi Jacob! We really appreciate your fabulous review! Thank you so much for choosing us and we look forward to serving you again in the future, Dale Gas!


LC
Luis C.
Alamo, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2019 Category: Service
Good service
Good personnel
Adrienne R. from Bert Ogden Hyundai responded on 05/28/2019

Hi Luis! We appreciate your review and we want to continue to provide a good experience for your future visits, Dale Gas!


JM
Joseph M.
Raymondville, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Better service with Bert.
Excellent service
Adrienne R. from Bert Ogden Hyundai responded on 05/24/2019

Hi Joseph! We are thrilled you had an excellent experience with us and we look forward to serving you in the future, Dale Gas!


AV
Alma V.
Mission, TX
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Excellent
Friendly service
Coffee and cookies
Popcorn
I love it
Adrienne R. from Bert Ogden Hyundai responded on 05/24/2019

Hi Alma and thank you for choosing us to service your vehicle! We really appreciate your awesome review and look forward to continuing to provice excellent service for you in the future, Dale Gas!


RT
Raul T.
Palmhurst, TX
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Car AC repair
Excellent customer services! Great staff with genuine concern for their customer’s needs!
Adrienne R. from Bert Ogden Hyundai responded on 05/24/2019

Hi Raul! We are so happy you chose us for service and really appreciate your fantastic review. Thank you and we look forward to serving you again, Dale Gas!


LP
Linda P.
Harlingen, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Great service!! The best Hyundai I have received service from!
Absolutely top of the line service! Their standard is high! Due to their service standard I will definitely return for service and most likely my next daughters car.
Adrienne R. from Bert Ogden Hyundai responded on 05/22/2019

Hi Linda! Thank you so much for your fabulous review and we are so happy you chose us to service your vehicle! We want to earn your loyatly and continue to impress for all your service needs. Thank you again and Dale Gas!


RL
Ronald L.
Monte Alto, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Excellent
No comment
Adrienne R. from Bert Ogden Hyundai responded on 05/22/2019

We really appreciate your high review of our service department and look forward to another chance to serve you again, Dale Gas!


Verified Customer
Harlingen, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
GOOD JOB
KEPT ME UPDATED WITH MY VEHICLE
Adrienne R. from Bert Ogden Hyundai responded on 05/16/2019

Thank you so much for the 5 stars! Your support is really appreciated and we hope to serve you again in the future, Dale Gas!


CM
Cynthia M.
Harlingen, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019 Category: Service
Great customer service
Wally is always friendly & helpful!
The lobby is always clean, & offers free refreshments while you wait.
Adrienne R. from Bert Ogden Hyundai responded on 05/13/2019

Hi and thank you for the awesome review! We appreciate your time in writing this and for the shout out to Wally. We want to make sure our customers are comfortable while they wait for their vehicle to be serviced so thank you for noticiing! We would love to serve you again, Dale Gas!


VC
Victoria C.
Santa Rosa, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Amazing
So friendly
Adrienne R. from Bert Ogden Hyundai responded on 05/06/2019

We appreciate your 5 star review and we look forward to seeing you again, Dale Gas!


AP
Alyssa P.
Harlingen, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Excellent and fast service!
Wally and his crew are always friendly. I know I can go here for my vehicle service and get it done right the first time.
Adrienne R. from Bert Ogden Hyundai responded on 05/03/2019

Thank you Alyssa for the 5 star great review! We are happy that Wally and our staff are on top of taking care of your vehicle and providing our brand of customer service. We look forward to seeing you again, Dale Gas!


Verified Customer
Raymondville, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Friendly and professional
I recommend highly recommend them
Adrienne R. from Bert Ogden Hyundai responded on 05/01/2019

Thank you so much for your great review and we look forward to serving you again in the future. Dale Gas!