Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1539 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


DW
Don W.
Lancaster, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
the employees
the great employees
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/21/2019

Thank you for the wonderful five star review!! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


VH
Verdie H.
Dallas, TX
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Good service.
The staff is always friendly and helpful, and always take care of any questions, and concerns.
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/21/2019

Thank you for the positive feedback! We appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


CB
Carl B.
Dallas, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2019 Category: Service
Poor Communications
Didn't tell me when car was ready.
Didn't go over w me what work was performed.
Didn't report on Free Multi-point Inspection that I requested.
Didn't tell me there was a 45,000mi service due.
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/21/2019

Thank you for taking the time to provide us with your feedback! We look forward to providing you with a five star service on your next visit!! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


DR
Denise R.
Desoto, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Excellent Service Experience
From my entry point to picking up my car latet this was a fantastic experience.
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/21/2019

We appreciate your taking the time to leave us a wonderful five star review! Thank you! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


GC
Gail C.
Dallas, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
The Service Team
the location is great ~ once you drive upon the lot ~ it's clean ~ you're greeted w/a smile ~ atmosphere is calming ~ nice & clean ~ great service team ~ they are Awesome!

Verified Customer
Lancaster, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/20/2019 Category: Service
Kevin Williams
Pay less get crap services.Give the person paying less the same service he gets if he’s paying more.At the end of the day he’s still your customer.

PM
Paul M.
Forney, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Awesome service
Excellent Will Jones is great!
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/20/2019

Thank you for the wonderful five star review! We appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


CW
Cynthia W.
Duncanville, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2019 Category: Service
Overall good product and service.
Very pleased my Sonata features, style and performance.
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/19/2019

Thank you for taking the time to leave us a wonderful five star review! We appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


Verified Customer
Dallas, TX
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Bob Stallings Hyundai
My experience has been great...continue to greet your guess with a smile and willing to help.the service I have received has been awesome
JAMES O. from Bob Stallings Hyundai responded on 08/17/2019

Danita- Thank you for the wonderful words and the 5 star review! We look forward to seeing you again! Thank you!


DB
Deanna B.
Duncanville, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Staff
Look, the staff and service is the best..
JAMES O. from Bob Stallings Hyundai responded on 08/17/2019

Deanna- Thank you for the 5 star review! We look forward to Seeing you again! Thank you!


IP
Ivan P.
Dallas, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Amazing!
I’m always in and out when i get my oil changes done! What an amazing feeling to still be able to enjoy the rest of my day! Thank you!
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/16/2019

Thank you for the kind words! We appreciate you taking the time to leave us a five star review! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


RC
Racine C.
Ferris, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Great Service
I always have a great experience. Second car I've purchased from them! Love it!
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/16/2019

Thank you for the wonderful five star review! We appreciate you taking the time to provide us with your feedback! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


Verified Customer
Waxahachie, TX
2012 Hyundai Accent
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2019 Category: Service
Check Engine
Quoted price to fix car was $150 more
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/15/2019

Thank you for your feedback, as it helps us to better our service. Please give me a call at your earliest convenience to discuss your concerns. 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


Verified Customer
Mesquite, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Great service
My advisor was will, Best customer service I have ever gotten from a hyundai dealer ship I will defiantly be coming back!
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/14/2019

Thank you for the kind words and wonderful five star review! It's great to hear that our team provided you with the service you desire and we expect all of our customer to receive! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


SA
Susan A.
Dallas, TX
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
In and out with a smile
Scheduled an appointment for state inspection and oil change - was greatest by friendly office associate and was in and out in a remarkably short time frame. Much appreciated!
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/14/2019

Thank you so much for taking the time to let us know how our team is doing and giving us a wonderful five star! We truly appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


SW
Sheila W.
Dallas, TX
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Great Place !!!
Great service friendly service department
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/13/2019

Thank you for the kind words and five star review! We appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


PD
Paul D.
Waxahachie, TX
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Service advisor Will
Excellent communication, reasonable pricing, car delivered on time
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/13/2019

Thank you for taking the time to leave us this wonderful five star review!! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


JH
Joyce H.
Dallas, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Ms.Hamilton
All was great as always..Thank Ms Hamilton
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/12/2019

Thank you for taking the time to leave us this wonderful five star review!! We appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


Verified Customer
Grand Prairie, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2019 Category: Service
Average
Hyundai environment is totally different. People skills are so important when working with customers. Hyundai was a very inviting place and you felt so welcomed. Now that they have changed so many people it is not the same. Bobbie, the service rep and she is a sweet person and she is who keeps me coming back! I do get good service when I go.
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/12/2019

Thank you for providing us with a wonderful five star review!! We appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com


HS
Helen S.
Mesquite, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
Ok with me
Great
STEPHANIE M B. from Bob Stallings Hyundai responded on 08/12/2019

Thank you your feedback! I'm sorry we did not provide you with a five star service! 

Stephanie Benson
Bob Stallings Hyundai 
(214)694-2700
sbenson@mydallashyundai.com