Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

374 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


JP
John P.
Fond Du Lac, WI
Chevrolet Impala
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/27/2017 Category: Service
John said it took a lot more time than originally scheduled.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Fond Du Lac, WI
Lincoln Mark VI
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/17/2017 Category: Service
Paul said they weren't able to repair the vehicle. He took the vehicle there, and it took a week to diagnose. They had to get the parts, which took a week. When the parts arrived, he had to wait another week. When he called the facility, he was told they would get to his vehicle. He said they didn't seem interested in taking on the work. He isn't going to be using them for anything.
This review was collected via phone interview by Customer Research Inc.

DM
Dan M.
Fond Du Lac, WI
Chevrolet Tahoe
Check 20x19 Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/25/2017 Category: Service
Dan said the cost of what he had done at the business was excessive and he will never go there again.
This review was collected via phone interview by Customer Research Inc.

JS
Juile S.
Fond Du Lac, WI
Honda Pilot
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/21/2017 Category: Service
Juile said the estimate this business quoted her was too high. When she took the vehicle somewhere else, they found out that something entirely different than what this business diagnosed was actually wrong with it. She got it fixed elsewhere for half the price this facility quoted her. She would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

SH
Shad H.
Ripon, WI
Buick LeSabre
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/03/2014 Category: Service
Shad said he went in for an diagnostic and was surprised when they charged him $100. The estimate was more than $700 which was more than he had been quoted anywhere else. He took his vehicle elsewhere. He would not recommend them to others for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

IE
Isaiah E.
Campbellsport, WI
Ford Ranger
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/03/2014 Category: Service
Isaiah said this business told him they would get his vehicle in on Monday, but they did not get it in until Wednesday.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
North Fond Du Lac, WI
Ford Ranger
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/10/2013 Category: Service
Mike said he took his vehicle in for some service work and whatever they did caused his tires to squeal, something it wasn't doing before. They put new hub caps on so they lifted his vehicle back up to take a second look. His vehicle started squealing as soon as he pulled out of the parking lot so he brought it right back. They told him it's just because his vehicle is older which isn't a logical explanation to him because his vehicle never made noises before. He took it somewhere else and they told him the parts needed to replace his hub caps are on back order from Ford which made him wonder how this business was able to get them in an hour. Now he's wondering if they even put the right parts on. He will not recommend them due to this experience.
This review was collected via phone interview by Customer Research Inc.
Kirk G. from Bob's 151 Transmission Center Inc responded on 09/19/2013

Called customer back to get his truck back in so we can resolve any problems.We want to make sure customer is happy with our work. 


PZ
Pete Z.
Fond Du Lac, WI
GMC Yukon
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Spoke with Pete's wife. She said the service was great overall. They have been going there for several years.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
Eden, WI
Ford Police Interceptor
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Spoke with Lynette. She said she was pleased with the service. The employees did what was asked of them.
This review was collected via phone interview by Customer Research Inc.

CL
Curt L.
Ripon, WI
Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Curt said the staff was polite and easy to work with. They did not explain things the way it should have been explained, though.
This review was collected via phone interview by Customer Research Inc.

RR
Ryan R.
Fond Du Lac, WI
Chevrolet Silverado 1500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Ryan said he had taken his vehicle to a couple of other businesses. They were not able to diagnose the problem but this business was able to.
This review was collected via phone interview by Customer Research Inc.

KF
Kendra F.
North Fond Du Lac, WI
Chevrolet TrailBlazer
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Kendra said the mechanic was extra helpful. The experience at the facility felt personal and she spoke with the same mechanic the whole time. He remembered her and her vehicle's needs. She recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

JS
JAMES S.
Fond Du Lac, WI
Ford Crown Victoria
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
They are a great automotive repair facility...They have taken care of my business vehicles as well as all my personal vehicles. Great mechanics outstanding owner..Thank you
I would and have for years recommended Bobs 151 business to all who are looking to have a loyal Service Center take care of all their automotive needs. He stands behind his work and will work with people down on their luck, we have all been there. I consider the first day I met them when they were on 151 to have them fix my first truck and I have never left a gift.. He is a great guy to know and his mechanics know how to fix what ever comes through their doors. Keeping their mechanics sent to schools to be up dated with the ever changing automotive industry. Happy with all he has done for me over the last 15 years or more, I would guess that s how long I've been going there. So if your tired of having your worked done over or not repaired right stop in and you will be glad you did.

TE
TONYA E.
North Fond Du Lac, WI
Saturn Ion
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Highly Recommend
I can’t say enough about Bobs 151. The absolute professionalism from start to finish is refreshing. There is a true attention to detail and great care taken on each visit. It is evident that the staff truly care and take pride in what they do and the customer service is beyond expectations! I’m very thankful to have been fortunate enough to find Bobs and I will never take my vehicles anywhere else!! Thank you so much for all you do!!

DG
Dan G.
Fond Du Lac, WI
Dodge Grand Caravan
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Dan said this business does good work, but he doesn't know what the price is per hour that they are charging.
This review was collected via phone interview by Customer Research Inc.

DM
Dan M.
Fond Du Lac, WI
GMC Savana Cutaway
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Dan said he is always satisfied with the work done by Kurt. It is great service.
This review was collected via phone interview by Customer Research Inc.

CT
Charlrs T.
Lomira, WI
Dodge Grand Caravan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Charlrs said he's happy because they took care of the leak.
This review was collected via phone interview by Customer Research Inc.

LH
Levi H.
Fond Du Lac, WI
Ford Focus
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Levi said the employees provided awesome communication. They provided great service. They completed service super-fast. He was happy with his service.
This review was collected via phone interview by Customer Research Inc.

GR
Gary R.
West Bend, WI
Saturn Outlook
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2018 Category: Service
Spoke with Gary's wife. She said the staff was friendly, professional, and knowledgeable. However, She left a few messages that were never returned.
This review was collected via phone interview by Customer Research Inc.

DL
Dave L.
Fond Du Lac, WI
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Dave said they are always right on the ball.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 374 in total