Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

414 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


JP
John P.
Fond Du Lac, WI
Chevrolet Impala
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/27/2017 Category: Service
John said it took a lot more time than originally scheduled.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Fond Du Lac, WI
Lincoln Mark VI
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/17/2017 Category: Service
Paul said they weren't able to repair the vehicle. He took the vehicle there, and it took a week to diagnose. They had to get the parts, which took a week. When the parts arrived, he had to wait another week. When he called the facility, he was told they would get to his vehicle. He said they didn't seem interested in taking on the work. He isn't going to be using them for anything.
This review was collected via phone interview by Customer Research Inc.

DM
Dan M.
Fond Du Lac, WI
Chevrolet Tahoe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/25/2017 Category: Service
Dan said the cost of what he had done at the business was excessive and he will never go there again.
This review was collected via phone interview by Customer Research Inc.

JS
Juile S.
Fond Du Lac, WI
Honda Pilot
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/21/2017 Category: Service
Juile said the estimate this business quoted her was too high. When she took the vehicle somewhere else, they found out that something entirely different than what this business diagnosed was actually wrong with it. She got it fixed elsewhere for half the price this facility quoted her. She would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

SH
Shad H.
Ripon, WI
Buick LeSabre
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/03/2014 Category: Service
Shad said he went in for an diagnostic and was surprised when they charged him $100. The estimate was more than $700 which was more than he had been quoted anywhere else. He took his vehicle elsewhere. He would not recommend them to others for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

IE
Isaiah E.
Campbellsport, WI
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/03/2014 Category: Service
Isaiah said this business told him they would get his vehicle in on Monday, but they did not get it in until Wednesday.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
North Fond Du Lac, WI
Ford Ranger
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/10/2013 Category: Service
Mike said he took his vehicle in for some service work and whatever they did caused his tires to squeal, something it wasn't doing before. They put new hub caps on so they lifted his vehicle back up to take a second look. His vehicle started squealing as soon as he pulled out of the parking lot so he brought it right back. They told him it's just because his vehicle is older which isn't a logical explanation to him because his vehicle never made noises before. He took it somewhere else and they told him the parts needed to replace his hub caps are on back order from Ford which made him wonder how this business was able to get them in an hour. Now he's wondering if they even put the right parts on. He will not recommend them due to this experience.
This review was collected via phone interview by Customer Research Inc.
Kirk G. from Bob's 151 Transmission Center Inc responded on 09/19/2013

Called customer back to get his truck back in so we can resolve any problems.We want to make sure customer is happy with our work. 


DC
Derek C.
Brandon, WI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Derek said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

NR
Nick R.
Malone, WI
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Nick said the business is professional and timely. They always do good work.
This review was collected via phone interview by Customer Research Inc.

CB
Carl B.
Fond Du Lac, WI
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Carl said the whole experience was good. The staff made accommodations, the work was done on time, and everything went well.
This review was collected via phone interview by Customer Research Inc.

BL
Brian L.
Fond Du Lac, WI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Brian said his overall experience with this business was good.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Fond Du Lac, WI
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Jeff said they were able to get his vehicle in and out quickly even without an appointment, and they are friendly.
This review was collected via phone interview by Customer Research Inc.

JK
Jd K.
Fond Du Lac, WI
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
JD said he has dealt with business for years and they have always treated him well.
This review was collected via phone interview by Customer Research Inc.

RR
Ryan R.
Fond Du Lac, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Ryan said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

SL
Stephaine L.
Fond Du Lac, WI
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Stephanie said the business fixed her vehicle and did good work.
This review was collected via phone interview by Customer Research Inc.

SM
Shawn M.
Fond Du Lac, WI
Saturn SC 3dr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Shawn said the business's staff completed the job under budget, in the estimated time, and he was very happy with the work. He stated he would highly recommend this place.
This review was collected via phone interview by Customer Research Inc.

BB
Briana B.
Fond Du Lac, WI
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Briana said they told her what was wrong with her vehicle, and she would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

ML
Marvin L.
Fond Du Lac, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Marvin said that he was treated well.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
North Fond Du Lac, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jeff said everything went good.
This review was collected via phone interview by Customer Research Inc.

JK
Jenna K.
Fond Du Lac, WI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Jenna said the service was well priced, the work was quick and the location was convenient.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 414 in total