Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1501 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 4.7179508/5Overall Rating 4.7179508/5Overall Rating 4.7179508/5Overall Rating 4.7179508/5rating 4.7179508
Original
Overall Rating 2.30769/5Overall Rating 2.30769/5rating 2.30769rating 2.30769rating 2.30769
95% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


LP
Larry P.
Brigham City, UT
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
None Better
The service department is A-1. These guys are trained to satisfy. They get the job done. Again: there is NEVER hot chocolate in the canteen. I have asked EVERY time I get here and am promised it will be here "NEXT TIME". NO! Jesse gave me some out of his personal stash and I am happy with Jesse. By the way,, must I bring my own magazines to have something good to read. Even the Herald Journal. What do I see? The smirking face of the Cortez babe on the front cover of a liberal-socialist magazine. Thank you for the loaner car so my wife and I could get lunch, even though it was a full hour wait for it to return while you put new tires on my Genesis.
LEIGH C. from Murdock Hyundai of Logan responded on 05/08/2019

Larry, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We continuously strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment.


Verified Customer
Providence, UT
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2019 Category: Service
Good work, slow communication
Quality of work seems to be good, could use some improvement in communication with customer mid-service.

MS
Michael S.
Nibley, UT
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Great customer service
Very helpful matt is the best.
LEIGH C. from Murdock Hyundai of Logan responded on 05/07/2019

Michael, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We continuously strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment. 


RJ
Ruth J.
Logan, UT
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Friendly and caring
I am very pleased with the service I received. The only complaint I have is that when I was making my appointment on line, it was difficult to make it for the time that I wanted. It was also difficult to talk to the service department to make my appointment over the phone. I ended up making my appointment for a time that wasn't my first choice. HOWEVER, when I got there, the service was so good and so friendly that it almost made up for the inconvenient way I made the appointment.
LEIGH C. from Murdock Hyundai of Logan responded on 05/07/2019

Ruth, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We continuously strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment. 


Verified Customer
Logan, UT
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Personable
Went above and beyond.
LEIGH C. from Murdock Hyundai of Logan responded on 05/07/2019

Murdock Customer, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment. 


Verified Customer
Logan, UT
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
efficient and polite service
My service plan is good, and the tech's do their best to keep everything running well. I love how polite everyone is.
LEIGH C. from Murdock Hyundai of Logan responded on 05/06/2019

Murdock Customer, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We continuously strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment. 


RS
Reyna S.
Logan, UT
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2019 Category: Service
First time I'm not completely satisfied with your service
I love your dealer but unfortunately this time there were a couple of mistakes. The day of service I found a couple of bolts on the passenger's seat. Since I was still at the dealer's I informed this and they placed them where the belonged (the glove's compartment). Later that day I found another part at the floor by the passenger's seat. Since I was traveling to Idaho next day, I decided to visit the dealer before I started my trip. As I informed the Service manager, I was concerned because of the bolts the day before and then because of this part. I found out that the part was a cover where a filter goes and there was no filter in it!! The service Mgr. kindly told me that the filter was for free, but I informed him that it really wasn't since I was charged for the filter. He checked my invoice and noticed that I was right and then he, all embarrassed, gave me a card for a free oil change for my next service. As I told the Service Mgr. I was concerned when I found the bolts and then I was really worried when I found out that the filter that I had already been charged for was not installed. I made the trip with a lot of fear thinking that I could have an accident in case some other repair had not been done correctly or something was not well placed during the service. Anyway, I still like the dealer and I like their service. They're all very friendly and helpful.
I could give a better feedback if you had the option in Spanish, which is my first language and I'm a new resident in the US.

LK
Landen K.
North Ogden, UT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Great Service
I was really happy with Hyundai. They treated me great and did an excellent job.
LEIGH C. from Murdock Hyundai of Logan responded on 05/06/2019

Landen, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment. 


CM
Colette M.
North Logan, UT
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Super service
The people were friendly and knowledgeable about what I needed. The work was done on time.
LEIGH C. from Murdock Hyundai of Logan responded on 05/06/2019

Colette, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment. 


BH
Betsy H.
Brigham City, UT
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Keep up the good job
Y'all are good to work with
LEIGH C. from Murdock Hyundai of Logan responded on 05/03/2019

Betsy, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


SC
Sandy C.
Logan, UT
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Best customer service
Very friendly and helpful!
LEIGH C. from Murdock Hyundai of Logan responded on 05/03/2019

Sandy, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


Verified Customer
Logan, UT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Good service
Good service and was pretty fast this time.
LEIGH C. from Murdock Hyundai of Logan responded on 05/03/2019

Murdock Customer, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


TL
Timothy L.
Providence, UT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Great Dealership
Excellent service and customer focus
LEIGH C. from Murdock Hyundai of Logan responded on 05/03/2019

Timothy, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


JB
Jackie B.
Garden City, UT
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Always the best customer service when I come in for maintenance of my Santa Fe
I am always so happy with the Hyundai service department. This time I had a weird problem with my windshield and they had it replaced in Bear Lake while I was at work. They always give me options on what needs to be done when and what is urgent and if something can wait they are honest and let me know. I love buying my tires, windshields and everything through them, this way I always know if I have an issue it will be handled. They are the best and always make me feel like I am their only customer and that they have known me forever. Thanks to all of you in the Service Department you really ROCK!!
LEIGH C. from Murdock Hyundai of Logan responded on 04/30/2019

Jackie, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We look forward to seeing you at your next appointment. 


SS
Scott S.
Ogden, UT
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019 Category: Service
They all take care of us top notch
We get excellent service from all of the people there mad is especially helpful through all of the time thank you for your help
LEIGH C. from Murdock Hyundai of Logan responded on 04/30/2019

Scott, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We look forward to seeing you at your next appointment. 


JH
John H.
UT
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019 Category: Service
John Harding
They make me feel like I’m dealing with friends.
LEIGH C. from Murdock Hyundai of Logan responded on 04/29/2019

John, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We continuously strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. 


KH
Kenneth H.
Richmond, UT
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019 Category: Service
Great place to do business
I love doing business with Murdock Hyundai in Logan!!
LEIGH C. from Murdock Hyundai of Logan responded on 04/29/2019

Kenneth, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We look forward to seeing you at your next appointment. 


ML
Mary L.
Logan, UT
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019 Category: Service
They were friendly.
Everyone was friendly and helpful. They explained the reason for jobs being done, the cost and about how long it would take.
LEIGH C. from Murdock Hyundai of Logan responded on 04/29/2019

Mary, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


RP
Reynold P.
Clinton, UT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
Nice to work with.
Jon your service rep is nice to work with and knows what he is talking about to help the customer to understand what is needed and the work the shop is doing. Thanks
LEIGH C. from Murdock Hyundai of Logan responded on 04/29/2019

Reynold, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We continuously strive for excellent customer satisfaction and we take pride in knowing we do our best for you and your vehicle. We appreciate you as our loyal customer and we look forward to seeing you at your next appointment. 


EP
Elizabeth P.
Logan, UT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Customer service
Jon really explained everything well and was done sooner than I thought with the car. It was a friendly and helpful atmosphere
LEIGH C. from Murdock Hyundai of Logan responded on 04/24/2019

Elizabeth, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We continuously strive for excellent customer satisfaction and we take pride in knowing we do our best for you and your vehicle. We appreciate you as our loyal customer and we look forward to seeing you at your next appointment.