Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1531 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 4.7380929/5Overall Rating 4.7380929/5Overall Rating 4.7380929/5Overall Rating 4.7380929/5rating 4.7380929
Original
Overall Rating 2.30952/5Overall Rating 2.30952/5rating 2.30952rating 2.30952rating 2.30952
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


Verified Customer
Smithfield, UT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2015 Category: Service
Great Service
Murdock does a great job each and everytime we take our car in.
MATTHEW F. from Murdock Hyundai of Logan responded on 08/24/2015

Thanks for coming and letting us repair your car. We enjoy helping you keep your car safe and reliable.
Thanks again,
The Murdock Service Team


TA
TROY A.
Hyrum, UT
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2015 Category: Service
Excellent Service
The Service Department at Murdock Hyundai in Logan Utah is the BEST! Matt, Zach and Juan worked with me and my Tucson, giving both fabulous attention and care.
MATTHEW F. from Murdock Hyundai of Logan responded on 08/20/2015

Troy,
You are the best! Your a great customer. Thanks for coming in the other day.

Thanks,
Matt


SB
Shawn B.
Richmond, UT
2013 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2015 Category: Service
they always go the extra mile
Matt in the service department is always willing to go out of his way to help in any situation we have with our vehicle
MATTHEW F. from Murdock Hyundai of Logan responded on 08/17/2015

Shawn, 
Thanks for coming in the other day for an oil change service. As always it was a pleasure to take care of your needs. See you the next time.

Matt


PB
PETER B.
Sun City, AZ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2015 Category: Service
They take care of you right away.
Quick service at a fare price.
MATTHEW F. from Murdock Hyundai of Logan responded on 08/07/2015

Peter,
Thanks for coming in. We hope to see you next summer when your back up here. Drive safe home.


RB
Robert B.
Brigham City, UT
2013 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2015 Category: Service
Prompt service.
Great service
MATTHEW F. from Murdock Hyundai of Logan responded on 08/07/2015

Robert, thank you for servicing your vehicle with us. We look forward to the next time.


AA
ALAN A.
Logan, UT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Best Service Around
It is nice to know that there are businesses that still believe in excellent service and going out of their way for you
MATTHEW F. from Murdock Hyundai of Logan responded on 08/07/2015

Alan,
Thanks for letting us correct the concern you were having with your car. I am grateful that we were able to take care of your needs in a timely manner. Thanks again for your busniess and we look forward to seeing you again.

The Murdock Service Team


GB
GLORIA B.
Hyrum, UT
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2015 Category: Service
Very fast in service.
When they change my oil and filter they always clean wash and clean the car.
MATTHEW F. from Murdock Hyundai of Logan responded on 07/20/2015

Gloria,
It was good it see you the other day. Thanks for letting us take care of you car maintenance needs.
Thanks,
The Murdock Service Team


DD
DORIS D.
Smithfield, UT
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2015 Category: Service
Service was great
We had a major item act up on us but it was covered by warranty. No problems, no questions -- Murdoch just helped us move the process along with great service. It is so nice not to have to dicker with the dealership on such a problem. Thanks!
MATTHEW F. from Murdock Hyundai of Logan responded on 07/17/2015

Thank you for letting us take care of the concern with your Santa Fe. It is never any fun to have something go wrong with your vehicle. Thanks for working with us so well to resolve the concern. We look forward to seeing you for future needs.
Thanks,
The Murdock Service Team


Verified Customer
Logan, UT
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2015 Category: Service
Great Job
They were efficient and friendly. They got our car done in the amount of time they said they would for the price quoted.
MATTHEW F. from Murdock Hyundai of Logan responded on 07/13/2015

Thanks for  coming in the other day. It was a pleasure to take care of your car.


AA
ALAN A.
Logan, UT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2015 Category: Service
They Care and it Shows
They really go out of their way to show that you matter as a customer.
MATTHEW F. from Murdock Hyundai of Logan responded on 07/03/2015

Thanks for coming in to let us take care of your Sonata. We enjoy having you as one of customers and guest. We look forward to seeing you on the next visit. Thanks again
The Murdock Service Team


LC
LETICIA C.
Logan, UT
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2015 Category: Service
Great Service
Murdock Hyundai of Logan did a great job changing the oil in my car and looking at a possible defect. The service department was very detailied and explained things in a way that I could understand!
MATTHEW F. from Murdock Hyundai of Logan responded on 07/02/2015

Leticia,
I am glad to hear that you are enjoying your Elantra. We look forward to a lasting relationship in the service department while we take care of your vehicle needs. Thanks for coming in.

The Murdock Service Team


CW
CECIL W.
Howell, UT
2013 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/26/2015 Category: Service
It is the best service department of any dealer I have gone to.
There was a downfall in the service I received with my last visit. I waited for 1 hr. and 20 min, to get my car back, when there was nothing wrong with my car. It had been diagnosed with an earlier visit, and parts were ordered. When the technician started working on the car he found nothing wrong, just alignment, and was fixed. I waited for this period of time, and I feel it was unjustified. I should have been notified, and my car returned to me. I have never experienced anything like this before, and I know with the service manager it won't happen again. More training for some of the service representatives is needed.
MATTHEW F. from Murdock Hyundai of Logan responded on 07/01/2015

Dee,
First of all I am sorry for any inconvenience that we may have caused! After reading your message to let me know what what had happened on your last service visit I went to work to find out more about the situation. After learning what had taken place we could have accomplished all that need to be done in one visit. I agree the time you spent here the second time was not necessary. After removing the different parts needed to access the part that was causing the concern with the seat, on the second service visit, we found the part jammed and just needing to be freed up. Dee I will give you a call later, for I want to make sure we do what we can to make the situation right.
Thanks for your patience,

Matt Fowles


LH
LOWELL H.
Fish Haven, ID
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2015 Category: Service
Service
Took car in for standard maintenance and tire repair from pot hole damage. Extra warranty cover the tire but not bent rim. Service sent out rim to be repaired. Gave me great deal. All work was done in time for me to have car to go back to work three days later.
MATTHEW F. from Murdock Hyundai of Logan responded on 06/22/2015

Lowell,
It was good to see you once again. As you know we want to give the best repair possible at the best price. I am glad we were able to save you some money on the repair of the rim. Thanks for traveling so far to allow us to serve you. Hope you have a great day!


JS
Jeff S.
Montpelier, ID
2009 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2015 Category: Service
Very Nice to work with ...
Very Nice to work with ...
MATTHEW F. from Murdock Hyundai of Logan responded on 06/18/2015

Jeff,
Thanks for coming in the other day. We look forward to seeing you next visit


GM
GARR M.
Lewiston, UT
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2015 Category: Service
They take care of you, timely.
I needed to be on my way at a certain and they completed the work, even early. They let me make the decisions.
MATTHEW F. from Murdock Hyundai of Logan responded on 06/09/2015

Garr, it was great to see you the other day. I enjoy visiting with you.  Thanks for coming in, we look forward to seeing you soon.


PH
PHILIP H.
Smithfield, UT
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2015 Category: Service
Caring service department
Always working to ensure that I continue to be 100% satisfied.
MATTHEW F. from Murdock Hyundai of Logan responded on 06/08/2015

Philip,
Thanks for coming in the other day. We will give you a call when the part we ordered comes in. Thanks for letting us take care of your vehicle needs.


DJ
DAN J.
Smithfield, UT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2015 Category: Service
Friendly Service
I have always had a positive experience
MATTHEW F. from Murdock Hyundai of Logan responded on 06/05/2015

Dan,
Thanks for the many visits and letting us serve you on the last oil change service. We look forward to the next one.


DW
DEENA W.
Providence, UT
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2015 Category: Service
Great people
Thank you
MATTHEW F. from Murdock Hyundai of Logan responded on 06/02/2015

Deena,
Thanks for coming in the other day. We look forward to serving you again!


MK
MICHAEL K.
Hyde Park, UT
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2015 Category: Service
Great Service
Everything was completed as discussed.
MATTHEW F. from Murdock Hyundai of Logan responded on 05/28/2015

Michael,
Thank you for the service visit. I am glad to hear that you are enjoying your new Santa Fe. We look forward to serving you on your next visit


WD
WAYNE D.
Smithfield, UT
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2015 Category: Service
outstanding service
In all my years of car ownership, this is the best overall service I have ever received.
MATTHEW F. from Murdock Hyundai of Logan responded on 05/28/2015

Wayne,
Thanks for the service visit the other day. The words of praise are very much appreciated. Thank you for the long term relationship of letting us serve you on many different cars.
Thanks again,
The Murdock Service Team