Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1535 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 4.7380929/5Overall Rating 4.7380929/5Overall Rating 4.7380929/5Overall Rating 4.7380929/5rating 4.7380929
Original
Overall Rating 2.30952/5Overall Rating 2.30952/5rating 2.30952rating 2.30952rating 2.30952
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


DJ
DAN J.
Smithfield, UT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2015 Category: Service
Friendly Service
I have always had a positive experience
MATTHEW F. from Murdock Hyundai of Logan responded on 06/05/2015

Dan,
Thanks for the many visits and letting us serve you on the last oil change service. We look forward to the next one.


DW
DEENA W.
Providence, UT
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2015 Category: Service
Great people
Thank you
MATTHEW F. from Murdock Hyundai of Logan responded on 06/02/2015

Deena,
Thanks for coming in the other day. We look forward to serving you again!


MK
MICHAEL K.
Hyde Park, UT
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2015 Category: Service
Great Service
Everything was completed as discussed.
MATTHEW F. from Murdock Hyundai of Logan responded on 05/28/2015

Michael,
Thank you for the service visit. I am glad to hear that you are enjoying your new Santa Fe. We look forward to serving you on your next visit


WD
WAYNE D.
Smithfield, UT
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2015 Category: Service
outstanding service
In all my years of car ownership, this is the best overall service I have ever received.
MATTHEW F. from Murdock Hyundai of Logan responded on 05/28/2015

Wayne,
Thanks for the service visit the other day. The words of praise are very much appreciated. Thank you for the long term relationship of letting us serve you on many different cars.
Thanks again,
The Murdock Service Team


WB
WILLIAM B.
Deweyville, UT
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2015 Category: Service
excellent service
They did an excellent job on servicing my car
MATTHEW F. from Murdock Hyundai of Logan responded on 05/19/2015

Bill, thanks for coming in and letting us service you car the other day. It was good to see you. We look forward to seeing you again.


Verified Customer
North Logan, UT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2015 Category: Service
Fast and Friendly
They making getting anything so easy and relaxing
MATTHEW F. from Murdock Hyundai of Logan responded on 05/06/2015

Thanks for letting us know that you have trust and confidence that we do our best to take care of the service needs that you have. We are very thankful for your busines.  


DN
DEANN N.
Paris, ID
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2015 Category: Service
Always friendly
Excellent customer service
MATTHEW F. from Murdock Hyundai of Logan responded on 04/30/2015

Good Evening Deann. Thanks for coming the other day for an oil change on your vehicle. We know that it is a long drive for you to get here and that you have other choices for service. We are grateful that you choose to come here. We look forward to the next visit.


Verified Customer
Hyrum, UT
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2015 Category: Service
WXCEPTIONSL CUSTOMER SERVICE - SERVICE DEPARTMENT
STAN and Zac are exceptional in the Service Dept.! They will go out of above and beyond to make sure you visit is a good experience. Do not ever be afraid to ask questions as they will always Truthfully answer them. While waiting a TV is available with FREE drinks.
MATTHEW F. from Murdock Hyundai of Logan responded on 04/30/2015

Thanks for coming in the other day for service. We are thankful for the time you took to share your thought about your service. The guys at the desk are glad to hear positive feedback. Thanks again for your business.


DS
DAVID S.
Riverdale, UT
2014 Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015 Category: Service
Timely service
Friendly professional staff servicing done in a hour I had the oil change
MATTHEW F. from Murdock Hyundai of Logan responded on 04/17/2015

David,
Thank you for driving a long distance to allow us to service your Elantra. We are grateful to serve you every time you come. We look forward to the next visit.

The Murdock Service Team


RR
ROMELIA R.
Logan, UT
2014 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2015 Category: Service
oil change
I love that my car seat and mirrors don't get moved while being serviced and car is washed and clean
MATTHEW F. from Murdock Hyundai of Logan responded on 04/17/2015

Romelia, Thanks for taking notice to the small things we try to do for a customer. We are greatful for your business.


BB
BARBARA B.
Lewiston, UT
2012 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2015 Category: Service
Convent
Friendly and efficient.
MATTHEW F. from Murdock Hyundai of Logan responded on 04/17/2015

Barbara,
Thanks for letting us service your vehicle the other day. We look forward to seeing you again


WB
WILLIAM B.
Providence, UT
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2015 Category: Service
very satisfied with service dept.
Our new Genesis had a gasket problem right from the factory. Murdocks Service Deptartment was able to locate the problem, notify the factory and complete repairs within an acceptable time frame. Very knowledgeable and professional. They were also very helpful in explaining the problem as well as the solution to us.
MATTHEW F. from Murdock Hyundai of Logan responded on 04/15/2015

William,
Thank you for the kind comments. I know it is difficult at any time to have a concern with a vehicle, not to mention when it is new. We were grateful for your understanding nature during the repair process and willingness to let us serve you. We look forward to helping you in the future with any need you might have. Thank you again for letting us serve you.
Murdock Hyundai Service Team


KM
Kayleen M.
Smithfield, UT
2012 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2015 Category: Service
Great Service :)
Always a positive experience at Murdocks!
MATTHEW F. from Murdock Hyundai of Logan responded on 04/07/2015

Thanks Kayleen. It is great to take care of you and your car. We look forward to seeing you for the next service.


DB
DAVID B.
Wellsville, UT
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2015 Category: Service
awesome
When we got there to have our oil changed the employee offered me a better coupon than what I brought! Thank YOU!!!
MATTHEW F. from Murdock Hyundai of Logan responded on 04/07/2015

Dave,
Thanks for coming in the other day for service.


Verified Customer
Pleasant View, UT
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2015 Category: Service
5 Star Rating
Very friendly, anxious to serve, do a good job in a timely manner.

K
K.
Logan, UT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2015 Category: Service
Great Service and Honest
They were prompt and called to let me know what needed done and cost before service was performed.
MATTHEW F. from Murdock Hyundai of Logan responded on 03/18/2015

We enjoy the ongoing relationship that we have shared over the last several years. Thanks for letting us take care of the car on this last service visit.


Verified Customer
Logan, UT
2005 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2015 Category: Service
Excellent customer service.
The people that work here are very friendly. They will give you a thorough review of your car and provide you with a nice clean waiting area while they work.

Verified Customer
Logan, UT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2015 Category: Service
great customer service
high labor costs but overall a very good dealership and service department. Great customer service and work always done to my car.
MATTHEW F. from Murdock Hyundai of Logan responded on 03/09/2015

Thanks for letting us service your vehicle and take care of your needs.


TB
Tona B.
Lewiston, UT
2010 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2015 Category: Service
Car Service
They always do a great job and contact me before they do anything extra.
MATTHEW F. from Murdock Hyundai of Logan responded on 02/26/2015

Tona,
Thank you for being our guest. Thank you for your many service visits over several years. We do look forward to your business in the future.

Thanks,
Matt Fowles
Service Manager


AC
ALFRED C.
Smithfield, UT
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2015 Category: Service
Excellent Service on Oil/Filter change and inspection.
Excellent
MATTHEW F. from Murdock Hyundai of Logan responded on 02/16/2015

Thanks for coming in and letting us service your vehicle. We look forward to seeing you again in a few months