Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1500 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 4.7179508/5Overall Rating 4.7179508/5Overall Rating 4.7179508/5Overall Rating 4.7179508/5rating 4.7179508
Original
Overall Rating 2.30769/5Overall Rating 2.30769/5rating 2.30769rating 2.30769rating 2.30769
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


MM
Michael M.
Amalga, UT
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
I love Murdocks service team!!!!
I always know the service department will be friendly, fast and effective,
They even did an upgrade that was to come in the mail as a reminder two days later,
So they beat the mail, My car is babied by me and they treat it like my baby.
They are polite and considerate, I never feel I am not heard or my concerns addressed.
I love Murdock and especially the staff in the service department.
LEIGH C. from Murdock Hyundai of Logan responded on 03/15/2019

Michael, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We continuously strive for excellent customer satisfaction by ensuring your vehicle is up to date with what Hyundai provides. We are pleased to know we can continue to provide excellent customer service by doing what's best for you and your vehicle. We appreciate you as our loyal customer and we look forward to seeing you at your next appointment. 


BC
Brian C.
Roy, UT
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Love this dealership
As always they provided the best service available. The vehicle we took in this time has not been to any other dealership for service since we bought it. They are upfront with the work that is needed and don't recommend service if the vehicle is not needing it. Highly recommend.
LEIGH C. from Murdock Hyundai of Logan responded on 03/15/2019

Brian, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We contunously strive for excellent customer satisfaction as we take pride in keeping you up to date on what your vehicle needs while also providing excellent customer service. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


Verified Customer
Providence, UT
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Friendly service
I have had great customer service every time I come in. Thank you for all your hard work and fast service!
LEIGH C. from Murdock Hyundai of Logan responded on 03/15/2019

Murdock Customer, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We continuously strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


Verified Customer
Smithfield, UT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
I like this place
Besides the good work done, the staff was kind, helpful, and efficient, which is important to me. They got me out in good time so I could get to work. Thanks a bunch.
LEIGH C. from Murdock Hyundai of Logan responded on 03/14/2019

Murdock Customer, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and we look forward to seeing you at your next appointment. 


RT
Ronald T.
Garden City, UT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
great job
one big reason my Sonata has lasted for 116,000 miles is the routine maintainance I've I've had done here. Sometimes it has been expensive, but the car is running great.
LEIGH C. from Murdock Hyundai of Logan responded on 03/13/2019

Ronald, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We continously strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


DJ
Dane J.
UT
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Service
Friendly & efficient
LEIGH C. from Murdock Hyundai of Logan responded on 03/12/2019

Dane, 

 We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us.


Verified Customer
Hyrum, UT
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Fast and friendly service.
I worked with Jon when I got my vehicle serviced. He explained everything I needed to know in a way that I didnt feel pressure to get services done on my car that just were a recommendation. Thanks, I appreciate that.
LEIGH C. from Murdock Hyundai of Logan responded on 03/12/2019

Murdock Customer, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment. 


KF
Kay F.
Logan, UT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Great Service
Great place to go for service.
LEIGH C. from Murdock Hyundai of Logan responded on 03/08/2019

Kay, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment. 


Verified Customer
Smithfield, UT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
The people
Everyone was good and very helpful. I ended up spending more than planned, which was depressing.
LEIGH C. from Murdock Hyundai of Logan responded on 03/08/2019

Murdock Customer, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment. 


LB
Lynette B.
Providence, UT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Great service
Very personable and friendly
LEIGH C. from Murdock Hyundai of Logan responded on 03/07/2019

Lynette, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and we take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment.


BS
Brad S.
Smithfield, UT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Happy, happy, happy
Excellent personnel, friendly and very supportive. Jon was very good at explaining what needed attention and what could wait.
LEIGH C. from Murdock Hyundai of Logan responded on 03/07/2019

Brad, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and we take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment.


LL
Larin L.
Logan, UT
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
They take care of my vehicle as if it was their own
They take care of my vehicle as if it was their own.
LEIGH C. from Murdock Hyundai of Logan responded on 03/07/2019

Larin, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We look forward to seeing you at your next appointment. 


Verified Customer
Logan, UT
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
I like that they remember me and are always friendly.
I appreciate the way things are explained each time I come in.
LEIGH C. from Murdock Hyundai of Logan responded on 03/06/2019

Murdock Customer, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and we take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


RR
Rose R.
Logan, UT
2016 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/05/2019 Category: Service
Rose
See above
JESSE T. from Murdock Hyundai of Logan responded on 03/07/2019

Rose, 

I would like to take a minute and tell you that I am sorry for the excessive time that you were here the other day. I checked to see why we took too long on that oil change and while we had it in the wash bay, it was over-looked. Your review was honest and we appreciate that. It informs us that we let you down, and gives us the opportunity to make things right. I know that you did not send in this review to get something for free, but as a expression of our thanks and apology I would like to give you a mini detail or a free cabin filter. Please call me at your convenience to schedule a time for the detail or to let me know when you could stop by to have the cabin air filter replaced. Again, I apologize for the delay you experienced during your appointment. Thank you for your business and we look forward to speaking with you soon. 


KS
Karen S.
Smithfield, UT
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2019 Category: Service
Not quite finished
Some of my alerts and my driver assist or turned off and have not been working since I got my car back. So I need to bring it back in again and have somebody reset those

HH
Heather H.
Logan, UT
2008 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Great Service
Murdock Hyundai did such a great job taking care of me and my car! I will definitely return!
LEIGH C. from Murdock Hyundai of Logan responded on 03/05/2019

Heather, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We look forward to seeing you at your next appointment as we continuously strive for excellent customer satisfaction.


JJ
Jack J.
Smithfield, UT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Awesome customer service!
We love your service and friendly staff!! We wouldn’t go anywhere else!

Thank you for having an awesome service department !

The Johns family :)
LEIGH C. from Murdock Hyundai of Logan responded on 03/05/2019

Jack, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We look forward to seeing you at your next appointment as we continuously strive for excellent customer satisfaction.


EA
Edward A.
Logan, UT
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Service
ServiceThe knowledgeable and friendly service that I have received keeps me coming back for all my vehicle needs
LEIGH C. from Murdock Hyundai of Logan responded on 03/05/2019

Edward, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We look forward to seeing you at your next appointment as we continuously strive for excellent customer satisfaction.


DL
Dan L.
Providence, UT
2006 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Jesse is the dude.
really appreciated the service and communication from the services department. Jesse in particular always called us with information on our repairs as soon as he got it, was careful and forthright with his estimates, didnt sugarcoat anything, and gave us excellent advice. He went out of his way to educate us on every issue that came up during our repairs.
LEIGH C. from Murdock Hyundai of Logan responded on 03/05/2019

Dan, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We are pleased to know Jesse kept you informed while we worked on your vehicle and was able to keep up with the expectations set upon your arrival in our service department. We look forward to seeing you at your next appointment as we continuously strive for excellent customer satisfaction.


Verified Customer
North Logan, UT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Mr
Wonderful
LEIGH C. from Murdock Hyundai of Logan responded on 03/04/2019

Murdock Customer, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We appreciate you as our loyal customer and we look forward to seeing you at your next appointment.