Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1615 Reviews

ReScore Reviews™ (45)

ReScore
Overall Rating 4.7555533/5Overall Rating 4.7555533/5Overall Rating 4.7555533/5Overall Rating 4.7555533/5rating 4.7555533
Original
Overall Rating 2.26667/5Overall Rating 2.26667/5rating 2.26667rating 2.26667rating 2.26667
95% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


EA
ERIC A.
Moore, ID
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2015 Category: Service
Software updates for 2015 Hyundai
The service department staff is courteous, personable and prompt in completing the work required.
MATTHEW F. from Murdock Hyundai of Logan responded on 12/07/2015

Eric,

We are so glad to hear that we could make your experience at Murdock Hyundai of Logan an enjoyable one and that we could get your car back to you without any hiccups. We appreciate you as our customer and look forward to seeing you for your next appointment. Thank you for making Murdock Hyundai your dealership of choice!


AA
ALAN A.
Logan, UT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Excellent Service
I was in a huge hurry and your team was extremely efficient and helpful
MATTHEW F. from Murdock Hyundai of Logan responded on 12/04/2015

Alan,

We're so glad to hear that we could make your day a little easier by servicing your vehicle in a timely manner so we could get you back on the road. Thanks for making Murdock Hyundai your dealership of choice for service! We appreciate your business and look forward to seeing you for your next appointment!


JB
JAY B.
Smithfield, UT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2015 Category: Service
Vehicle servicing
Tyler Reid was very prompt in getting to my vehicle. He verified software updates my vehicle needed along with my first 3k service. Waiting area was very nice with water, coffee and fountain soda. Wi-Fi was nice also, as I waited a little longer due to the software updates needed. I did pose a question to Tyler concerning an odd happening with the wipers... maybe I will have an answer my next visit.
MATTHEW F. from Murdock Hyundai of Logan responded on 11/27/2015

Jay,

We're pleased to have worked on your vehicle recently to ensure you had a safe and reliable car, and to ensure you had a great experience while waiting for your vehicle to be worked on. We apologize for the longer than usual wait time while working on your vehicle, and we apologize that the answer to your wipers didn't get answered this time. Call us any time and we can work with you if we don't see you before your next appointment! Thanks again for letting us work on your vehicle and we'll see you for your next appointment!


AL
Abel L.
Logan, UT
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2015 Category: Service
Service
The first time I went in they took a very long time even with a scheduled appointment, then they told me it didn't pass inspection which is fine, so I got the problem fixed and they didnt want to pass it again being very nit picky about things, which is ok with me.
MATTHEW F. from Murdock Hyundai of Logan responded on 11/23/2015

Abel,

Thank you for choosing Murdock Hyundai of Logan to be your dealer of choice. We always strive to ensure you have a safe and reliable vehicle, so while we weren't able to pass your vehicle for the inspections we did on it, we're pleased that we were able to service your vehicle. We apologize for the longer than usual wait time, but we're pleased we were able to get the work done on your vehicle. Thank you for being our customer and we lok forward to seeing you again soon!


Verified Customer
Hyde Park, UT
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2015 Category: Service
Good service
Knowledgeable service techs. Fair prices. Clean comfortable waiting area.
MATTHEW F. from Murdock Hyundai of Logan responded on 11/20/2015

Murdock Customer,

Thank you for bringing your vehicle in to Murdock Hyundai of Logan and allowing us to ensure you have a safe and reliable vehicle! We appreciate you taking the time to make us your No Regrets Dealer. We always do our best to make your experience enjoyable. We look forward to seeing you for your next appointment!


HN
HEIDI N.
Logan, UT
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2015 Category: Service
Always great
Everyone is super helpful and great to work with. I'm glad I chose Hyundai. Thanks!
MATTHEW F. from Murdock Hyundai of Logan responded on 11/05/2015

Heidi,

Thank you for choosing Murdock Hyundai of Logan as your source for great service on your vehicle! We appreciate you as one of our loyal customers and are so glad we could make sure you have a safe and reliable vehicle to get your where you need to go. We strive to do our best for you and your vehicle, and we can't wait to see you for your next appointment. Thanks again for choosing us!


Verified Customer
Logan, UT
2013 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2015 Category: Service
Great department
The service department always does a fantastic job each time we have our car serviced!
MATTHEW F. from Murdock Hyundai of Logan responded on 11/02/2015

Murdock Customer,

Thank you for giving us the opportunity here at Murdock Hyundai to give you and your vehicle the best service we can provide in order to keep your vehicle safe and reliable. Thank you for being our customer, and we will see you for your next appointment!


Verified Customer
Logan, UT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2015 Category: Service
I just love my car and the service I get on here
They do ask if there is anything they can help with if everything is on my satisfaction and splaying everything I always get everything done correctly
MATTHEW F. from Murdock Hyundai of Logan responded on 10/23/2015

Murdock Customer,

We always try to make sure that you are completely satisfied from the moment you walk in until long after you have taken your vehicle home. We take pride in doing our best to ensure your satisfaction time after time! Thank you for letting us work on your vehicle and making us your No Regrets Dealer! We look forward to seeing you again soon!


JB
JULIE B.
Logan, UT
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2015 Category: Service
GREAT service
They had my car fine on time and brought it back to me so I didn't have to wait for it our go back and get it. It was washed and clean and ready to go.
MATTHEW F. from Murdock Hyundai of Logan responded on 10/19/2015

Julie,

 Thank you for letting Murdock Hyundai be your preferred dealer for service on your vehicle and for allowing us to take care of you and your car at your appointment. We are always more than willing to pick up or bring your car to you if you live or work in the valley! Thanks again for being one of our loyal customers; we'll see you next time!


NK
NELDON K.
Pocatello, ID
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2015 Category: Service
The people
All the people we talked with were
MATTHEW F. from Murdock Hyundai of Logan responded on 10/19/2015

Neldon,

 Thank you for allowing us to work on your vehicle recently! We always try our best to do our best when working on your vehicle and we're glad we succeeded during your appointment. Thanks for coming in and we'll see you next time!


AA
ALAN A.
North Logan, UT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2015 Category: Service
Love Hyundai of Logan
The fastest, most professional service ANYWHERE
MATTHEW F. from Murdock Hyundai of Logan responded on 10/05/2015

Alan,

Thank you for being one of our customers, and thank you for allowing us to be your No Regrets service professionals! We are so glad you came in and we were able to work on your vehicle to make sure it was safe and reliable for you. We look forward to seeing you again!


Verified Customer
North Logan, UT
2013 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2015 Category: Service
Good service
Always helpful
MATTHEW F. from Murdock Hyundai of Logan responded on 10/05/2015

Thank you for being our customer and for allowing us to work on your vehicle to make sure it is safe and reliable for you. We appreciate you allowing us to work with you, and we are so glad you stopped by for your maintenance appointment! We look forward to seeing you next time!


EA
ERIC A.
Moore, ID
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Murdock Hyundai's Terrific Service Department Professionals
Murdock Hyundai in Cache County Utah is a terrific dealership. The professionals in the service department are the best. They went more than an extra mile to solve a problem with our XM radio. We would recommend them to anyone.
MATTHEW F. from Murdock Hyundai of Logan responded on 09/30/2015

Eric and Janet,

We are so glad we could help you with getting the XM radio in your vehicle fixed! Thank you for being patient with us while we worked with you and with XM to get your radio back in working order. We're so pleased and grateful to have you as loyal customers, and we look forward to seeing you on your next visit! Thanks again Eric and Janet!


WD
WAYNE D.
Smithfield, UT
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2015 Category: Service
Outstanding Service
I look forward to doing business with them. They are always very friendly and do excellent work.
MATTHEW F. from Murdock Hyundai of Logan responded on 09/29/2015

Wayne,

Thank you so much for being a loyal customer and letting us be part of your team when it comes to keeping your car safe and reliable! We are so glad you came in for your maintenance appointment, and we look forward to seeing you every time. Thanks for your business and we'll see you next time!


VP
VICKY P.
Howell, UT
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2015 Category: Service
Did a great job
Murdock Hyundai diagnosed the problem and fixed it correctly the first time.
MATTHEW F. from Murdock Hyundai of Logan responded on 09/24/2015

Vicky,

Thank you for being our customer and allowing us to work on your vehicle. We are so glad we could help fix the problem in your vehicle the first time and we are so glad you are pleased with the end result! We love having you as a customer and look forward to seeing you on your next visit.


Verified Customer
Garland, UT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2015 Category: Service
Super great staff
The staff in the service department are top notch. They try hard on every visit to meet or exceed my expectations and they seem to do it every time. I will go back for my next oil change or repair and to purchase my next car. Thanks guys!
MATTHEW F. from Murdock Hyundai of Logan responded on 09/16/2015

Murdock Customer,

Thank you so much for stopping in yesterday and letting us work on your vehicle. We take pride in making sure you feel welcome here at Murdock Hyundai of Logan, and knowing we did our best to make sure your expectation were met. We look forward to seeing you for your next visit!


SC
SONDRA C.
Snowville, UT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2015 Category: Service
Always professional and friendly.
We recently purchased our second new car from them and have done almost all the routine maintenance there over the past 5 years. They have always done a very good job and we would and have recomended them to others many times.
MATTHEW F. from Murdock Hyundai of Logan responded on 09/15/2015

Sondra,

We are so pleased to hear of your recent purchase and want to say thank you and congratulations for being our customer! We're also very happy to know you and your family have received great service for you and your vehicles in the past, and we will strive to continue to do so in the future. Thank you for recommending us to friends and family, and again, thank you for your business! We look forward to seeing you again soon!


PT
PEGGY T.
Smithfield, UT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2015 Category: Service
Knowledge and service, friendly.
Great on time work.
MATTHEW F. from Murdock Hyundai of Logan responded on 09/11/2015

Peggy,

We are so glad you came in yesterday for your service appointment on your vehicle! Thank you for allowing us to work on your car; we work hard to make sure you have your vehicle in a timely manner so you can get back to your day without worrying about what is being worked on for your vehicle. Thank you for your business and we'll see you next time!


BT
BRUCE T.
Richmond, UT
2011 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2015 Category: Service
Continued service
Personal service.
MATTHEW F. from Murdock Hyundai of Logan responded on 09/11/2015

Bruce,

We strive to make sure our service is the very best and we're so glad you felt that service given to you during your appointment was personal. Thank you for your business!


NS
NICKY S.
Richmond, UT
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2015 Category: Service
The people.
Excellent care and service.
MATTHEW F. from Murdock Hyundai of Logan responded on 09/11/2015

Nicky,

Thank you for being one of our customers and taking the time to allow us to give you and your vehicle the care and service you deserve. We certainly appreciate your business and are so glad you stopped in to let us work on your Tucson. Thank you for your business and we'll see you next time!