Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1536 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 4.7380929/5Overall Rating 4.7380929/5Overall Rating 4.7380929/5Overall Rating 4.7380929/5rating 4.7380929
Original
Overall Rating 2.30952/5Overall Rating 2.30952/5rating 2.30952rating 2.30952rating 2.30952
95% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


LR
LEE R.
Hyrum, UT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2014 Category: Service
friendly, free y5, sitting area very comfrontable
will come back.
MATTHEW F. from Murdock Hyundai of Logan responded on 05/19/2014

Lee, Thanks for traveling across the valley to visit our service department. We look forward to taking care of your vehicle needs in the future. Thank you, Murdock Service Team


MU
Michael U.
Salt Lake City, UT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2014 Category: Service
Quick response time
Shortly after writing a review wishing for better service at the service desk, I was contacted by them to attempt to correct any issues that I may have had. That is what I had become used to. I'm glad they haven't lost it after all : )

MU
Michael U.
Logan, UT
2013 HYUNDAI VELOSTER
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2014 Category: Service
Service preformed is excellent!
Unfortunately the staff within the service department is occasionally lacking... From being cold to just unfriendly. It's unfortunate for the staff who are excellent, however on the day I was in, it just wasn't so... The mechanics do excellent work and timely too, but the gentleman at the service desk just didn't reflect the quality that I had become used to when dealing with them...
MATTHEW F. from Murdock Hyundai of Logan responded on 05/15/2014

Michael, thank you for taking a few minutes to visit with me on the phone. I am glad to get some feed back that will help us improve our service to our guests. We use customer feed back to change and improve processes. We always want to give customers a 5 star experience. We do look forward to your next service visit. Thanks Mike for your rescore and possitive comments.


PB
Paul B.
Garden City, UT
2007 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2014 Category: Service
Service
Murdock has never failed to give us quality service, timeliness of appointment and wait time. Very satisfied.
MATTHEW F. from Murdock Hyundai of Logan responded on 05/15/2014

Thank you paul for your possitive comments. We appriciate your business. We are grateful that you drive such a long distance to let us service your vehicle.


LH
LYNNANNE H.
Logan, UT
2013 Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2014 Category: Service
Gets the work done in a timely manner/
I have always had a positive experience with the work that is performed on my car.
MATTHEW F. from Murdock Hyundai of Logan responded on 04/29/2014

Lynnanne, we are constantly working to imporve with training the quality of our service, thank you for seeing our efforts.
Thanks,
Murdock Service Team


GH
Gregg H.
Logan, UT
2013 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2014 Category: Service
service with a smile....professionalism and courtesy
I have bought many new cars in Utah and Murdock of Logan is hands down the best of all!
MATTHEW F. from Murdock Hyundai of Logan responded on 04/29/2014

Gregg, Thank you for great compliment. We look forward to helping you on your next visit.


RT
Robert T.
North Logan, UT
2013 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2014 Category: Service
Great service
Always ready to help
MATTHEW F. from Murdock Hyundai of Logan responded on 04/29/2014

Thanks for letting us serve you.
Murdock Service Team


JB
JAMES B.
North Logan, UT
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2014 Category: Service
clean
good service
MATTHEW F. from Murdock Hyundai of Logan responded on 04/07/2014

James, thanks for visiting our service department. We are greatful for the extra time and patience you gave to perform a few addtional service items. We look forward to your next visit.

Thanks,
Murdock Hyundai of Logan Service Team


LH
LOWELL H.
Fish Haven, ID
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2014 Category: Service
Service
I have taken my Veloster to Murdock for all services and have nothing but praise to say about the service. I have had 7 oil changes and one include installing upgraded rear view mirror; work perfect the first time. I am taking all my vehicles to Murdock from here on out.
MATTHEW F. from Murdock Hyundai of Logan responded on 04/07/2014

Lowell as always, it is a pleasue to servie you and service your car. Thank you for your business.


JG
John G.
Tremonton, UT
2007 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2014 Category: Service
great pepole
fast
MATTHEW F. from Murdock Hyundai of Logan responded on 03/20/2014

John, thanks for driving 30 minutes and letting us servie you and work on you car. It is a pleasure to help you.


ED
Elden D.
2013 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2014 Category: Service
the personnel
A great place to buy a really good vehicle and the service department is the best i've ever experienced in 70 years.
MATTHEW F. from Murdock Hyundai of Logan responded on 03/20/2014

Elden, we enjoy working with you. It is fun to laugh and joke when you come in. I know it take 45-50 minutes to drive to us to have your vehilce serviced. Thanks for letting us take care of your service needs.


SN
SHAND N.
Logan, UT
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2014 Category: Service
Customer service
Great customer service, great waiting area, knowledgeable

KE
KYLE E.
St. Maries, ID
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2014 Category: Service
friendly staff, great service
Great dealer with nice employees

BM
Blaine M.
Tremonton, UT
2013 HYUNDAI ACCENT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2014 Category: Service
Excellent Service Department
Very responsive to any question and request. Will to go the extra mile to please. Willing to work on costs.
MATTHEW F. from Murdock Hyundai of Logan responded on 02/25/2014

Blaine thank you for noticing our efforts towards customer service. We thank you for your business and look forward to your next visit.


JP
JENNIFER P.
North Logan, UT
2002 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2014 Category: Service
Clean, courteous, and fair
Murdock Hyundai of Logan's Auto Repair and Maintenance department is wonderful. The staff is professional and courteous, they provide full information about repairs that need to be made, monitor issues that may need to be addressed in the future, and provide detailed estimates of charges. The waiting room is clean, comfortable, and attractive; even the work/repair area always look spacious, clean, and high-tech. After my experience there it's hard to go anywhere else.
MATTHEW F. from Murdock Hyundai of Logan responded on 02/19/2014

Jennifer,
As a valued customer we appricate your honesty and evualation of our facility and customer service. We enjoy serving our guests. We look forward to serving you in the future and taking care of your vehicle needs.
Thank you,
Murdock Hyundai of Logan Service Team


PJ
PAULINE J.
North Logan, UT
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2014 Category: Service
Gretat Service
good quality of service, friendliness of workers, responsive to questions, keep good records of prior visits
MATTHEW F. from Murdock Hyundai of Logan responded on 02/06/2014

Thanks for your business. We enjoy maintaining your vehicle and look forward to the next visit.


WW
William W.
Logan, UT
2013 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2014 Category: Service
service and friendliness
professional, competent, and friendly
cars are a good buy for the value and quality

RH
Rhett H.
Garden City, UT
2013 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2014 Category: Service
Excellent customer service.
Thoughtful and caring. Willing to go the extra mile.
MATTHEW F. from Murdock Hyundai of Logan responded on 02/06/2014

Thank you! We enjoy serving our guests. We look forward to serving you for your next visit.


JB
JOHN B.
Providence, UT
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2013 Category: Service
The people mainly (Ben Murdock).
It is a pleasure to do business with
Murdock Hyundai !!!
MATTHEW F. from Murdock Hyundai of Logan responded on 01/02/2014

Thank you for you business. We look forward to seeing you and your car for the next oil change service.


JH
JOHN H.
Providence, UT
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2013 Category: Service
Customer service is great.
I have been dealing with Murdoch for almost 10 years. They have alwsys treated me well.