By Verified Customer in Fairfax Station, VA
Everyone knew what was needed; the records of prior service were outstanding, and there was no pressure to have something done. Josh does an outstanding job in having your car serviced and talking to you about your needs.
By Gerald L. in Falls Church, VA
The service advisor made several suggestions of things that were due and made recommendations for future service.
By Izzuddin M. in Burke, VA
Very happy with the dealer services
By Mari C. in Annandale, VA
I have been taking my SantaFe to Fairfax Hyundai for nine years. The Service Staff is friendly, helpful and patient, explaining any and all questions I have regarding the service. The few issues I have encountered have been addressed and corrected in a professional and timely manner. I have never had a negative experience with them and will continue taking my vehicle to them as long as I own it.
By Verified Customer in Arlington, VA
No response to multiple attempts to schedule service. Luckily was able to walk in and get an oil change while I waited and was done in a reasonable time. Suggested additional needed service but no pushy sales.
By Elizabeth M. in Suitland, MD
My appointment was 10:20am for oil change and I was finished in a 1 hour so I was very pleased ?
By Michael M. in Vienna, VA
My Go-to service location. Excellent customer service and attention to detail. Alix leads the best service team, would not have my car serviced anywhere else.
By Verified Customer in Alexandria, VA
This recent service appointment was by far the best experience I’ve had in all my years, either here or at any dealership. My car was returned with the necessary work down in less than 30 minutes. Great job to the service dept!!!
By Michelle B. in Gainesville, VA
I am very satisfied with the service.
By Adam H. in Falls Church, VA
Josh is first rate at customer care. The only issue is the continual lack of car washing each time I bring the car in. It’s either broken or unavailable.
By Carolyn J. in Laurel, MD
My experience was very good and the service personnel were personable and considerate of my time.
By Verified Customer in Herndon, VA
I was very surprised and encouraged by the explanation offered by the service associate. His wisdom and attention was helpful.
By Verified Customer in Falls Church, VA
Know that you can just drive in to the garage door area. You don't have to park outside the building and walk in first. Nice service staff at the desks.
By Verified Customer in Herndon, VA
Was able to get a hold of Alix W. late in the evening and get in for service first thing the next day. Professional, efficient, polite. Every member of the team seemed the same. Great job!
By Verified Customer in Fairfax, VA
We like our Sonatas, and always go to Fairfax Hyundai for our car care