• Would recommend?
    Yes
    Great and prompt service

    By Sharon M. in Roanoke, VA

    They got the oil change, state inspection and recall work done and ready by the time I had requested. Outstanding

    Vehicle:
    2013 Hyundai Sonata

    Category:
    Service

    Service Date:
    10/15/2018

  • Would recommend?
    Yes
    Superb job

    By Verified Customer in Roanoke, VA

    1) excellent job keeping the waiting area clean and supplied with drinks and snacks 2) mechanics’s great Work

    Vehicle:
    2014 Hyundai Santa Fe S

    Category:
    Service

    Service Date:
    12/04/2018

  • Would recommend?
    Yes
    Great people great service

    By Lauri F. in Troutville, VA

    Always great to visit First Team.

    Vehicle:
    2017 Hyundai Elantra

    Category:
    Service

    Service Date:
    12/03/2018

  • Would recommend?
    Yes
    Pleasent surprise

    By Douglas H. in Troutville, VA

    I was pleasantly surprised that there was no charge for my state inspection. Christmas came early this year!

    Vehicle:
    2017 Hyundai Santa Fe S

    Category:
    Service

    Service Date:
    12/03/2018

  • Would recommend?
    Yes
    Fast service

    By Verified Customer in Bedford, VA

    made an appointment and was taken in on time. added air to my tires too.

    Vehicle:
    2018 Hyundai Accent

    Category:
    Service

    Service Date:
    12/03/2018

  • Would recommend?
    Yes
    Hyundai service

    By Lawton K. in Daleville, VA

    Knowledgeable staff, prompt service, satisfaction every time.

    Vehicle:
    2017 Hyundai Santa Fe S

    Category:
    Service

    Service Date:
    11/28/2018

  • Would recommend?
    Yes
    Pleased with service

    By Jean H. in Vinton, VA

    They treat me nice and give me good service.

    Vehicle:
    2017 Hyundai Santa Fe S

    Category:
    Service

    Service Date:
    11/27/2018

  • Would recommend?
    Yes
    Happy customer!

    By Verified Customer in Roanoke, VA

    First Team does a great job servicing their customers. Thank you for your excellent work!

    Vehicle:
    2018 Hyundai Elantra

    Category:
    Service

    Service Date:
    11/27/2018

  • Would recommend?
    Yes
    Consistant excellant service

    By David T. in Thaxton, VA

    We have just bought a Kona and also have a 2014 Santa Fe. This is my second Santa Fe. I come back primarily for the customer service and the warranty. We just had our first oil change and it was quick. If there is an issue that are quick to get with me and ask how to handle it. They are not pushy on purchase and scheduled maintenance. I have recommended the dealership to friends and know of 2 who has bought new vehicles. I will continue to recommend the Hyundai brand because of top rate service and dependability of the car itself.

    Vehicle:
    2018 Hyundai Kona

    Category:
    Service

    Service Date:
    11/27/2018

  • Would recommend?
    Yes
    Great customer service, as always!

    By Sandra A. in New Castle, VA

    I've been taking my Hyundai Elantra to First Team Hyundai for service since I bought the car there. And I took my previous Hyundai there too. The staff is courteous and knowledgeable, and I'm always treated like a valued customer.

    Vehicle:
    2013 Hyundai Elantra

    Category:
    Service

    Service Date:
    11/26/2018

  • Would recommend?
    Yes
    First team is first class

    By Amy S. in Roanoke, VA

    I got my appointment the day I called. My service was done in an hour. Ann is wonderful!

    Vehicle:
    2016 Hyundai Veloster

    Category:
    Service

    Service Date:
    11/23/2018

  • Would recommend?
    Yes
    Excellent team

    By Melissa C. in Roanoke, VA

    Kyle Taylor at First Team is excellent and went above and beyond in every way and has continued to do so with all my needs. Great Dealership in Roanoke VA.

    Vehicle:
    2018 Hyundai Kona

    Category:
    Service

    Service Date:
    11/23/2018

  • Would recommend?
    Yes
    Routine oil change, excellent service

    By Verified Customer in Salem, VA

    Just a routine oil change. I like that they informed me of a safety recall and included it in the service. I was in-and-out in less than an hour. Sam and Anne are great service advisors and are friendly.

    Vehicle:
    2013 Hyundai Sonata

    Category:
    Service

    Service Date:
    11/23/2018

  • Would recommend?
    Yes
    Screw in the tire

    By Verified Customer in Blue Ridge, VA

    Allen in the service department did a tremendous job patching up my tire. Ann was pleasant as always, and my salesman, Horatio Doregos, even lent a hand patching up the tire, personally taking matters into his own hands.

    Vehicle:
    2017 Hyundai Sonata

    Category:
    Service

    Service Date:
    11/23/2018

  • Would recommend?
    Yes
    Professionalism

    By Philip C. in Natural Bridge, VA

    Excellent attention to detail and overall professionalism by service staff (i.e. Ann D.)

    Vehicle:
    2015 Hyundai Tucson

    Category:
    Service

    Service Date:
    11/14/2018