By Sharon M. in Roanoke, VA
They got the oil change, state inspection and recall work done and ready by the time I had requested. Outstanding
By Verified Customer in Cloverdale, VA
Always have friendly knowledgeable people and take care of any vehicle problem in a timely manner.
By Thomas S. in Lynchburg, VA
This was my 3rd time I had First team Hyundai in Roanoke, service our 2018 Sonata. I have to drive from Lynchburg, Va to First team Hyundai to have our vehicle routinely serviced. We purchased the service package when we bought the Sonata in Nov 2017. I had the appointment a day b4 the service schedule, but when I arrived on the scheduled day, Hyundai did NOT have me on that day's schedule. However there was no problem as my vehicle was serviced and I did not have to wait any longer than usual. The Technician, after completing my service explained everything that was done and I was very satisfied with his work. I have no problem driving to First team (50+ miles) for my vehicle because of the excellent treatment we continually receive. We plan on purchasing a 2nd vehicle hopefully by years end.
By George D. in Glade Hill, VA
Our 2015 Sonata had been using more and more oil, so we had the Dealership do an Oil Consumption Test, and then submit it to Hyundai. 'Ann,' the Service Advisor, initiated the process, and she followed up and submitted it to Hyundai, and they approved an 'Engine replacement.' It was great news when Ann called me up one day, and said "Your engine is here!" My thanks to Ann for helping to make that happen. The Technicians did a great job, and the car runs OK. If it were not for the shiny part(s) of the engine block, I would never know anything was touched. Thanks! Many Thanks to First Team! GH DaVall .
By Sarah H. in Daleville, VA
I like the way it is easy to get an appointment. I feel that everyone is very straightforward with me and helpful. Also I enjoy the accommodations in the area provided for waiting on your car.
By Sharon M. in Roanoke, VA
The Service team did a great job handling the recall and oil change and alerted me to an issue that they took care of immediately. We had the car back in a timely fashion and we are very pleased with the performance of the First Team Auto Mall Hyundai Service Department.
By Verified Customer in New Castle, VA
place is clean and always welcoming.
By Peter H. in Collinsville, VA
This Hyundai dealership is a great place to get your car worked on. The staff is friendly and helpful.
By Carol H. in Huddleston, VA
I love that they wash my car every time!
By Cathy K. in Covington, VA
Always great to deal with. Sam was very helpful.
By Mary L. in Roanoke, VA
Always a pleasure to work with your service group. They not only complete the work requested but also keep an eye on things that need to be considered in the future. That way I can prepare for things. You guys are the BEST.
By Ina D. in Roanoke, VA
As always Sam William's makes things comfortable and explains everything
By Ellen G. in Roanoke, VA
This is my third car from First Team. Always Excellent
By Constance F. in Roanoke, VA
I have been with hyundia for years never had a problem with them
By Verified Customer in Christiansburg, VA
Again the folks at the Hyundai service were prompt and efficient ! Very friendly staff !