DYNAMIC REVIEWS
  11/03/2025
Service dept.

By Ralph J. in Fries, VA

My 2016 Hyundai presented with a mechanical problem last week. I phoned the dealership, service dept. for assistance and told them what had happened. They were very helpful and asked me to have my vehicle brought in. I contacted a local towing service and my car was picked up and transported to Duncan in Chr...more

CATEGORY:
Service
  07/28/2024
Excellent service!!

By PETER A. in Blacksburg, VA

As always, Duncan Hyundai exceeds my expectations. Ilisha Terry does an exemplary job explaining what needs to be done. The work is always done in a timely, effective manner!!

VEHICLE:
2012 Hyundai Elantra

CATEGORY:
Service
  07/23/2024
The service i receive was professional and solved the problem

By JOAN B. in Elk Creek, VA

Travis- the person who helped me, was great! Everything was finished in an hour and all who worked on my car were very efficient. Thank you!

VEHICLE:
2011 Hyundai Sonata

CATEGORY:
Service
  06/03/2024
Awesome service

By SUVODEEP M. in Raleigh, NC

The service was prompt and really fast.

VEHICLE:
2021 Hyundai Sonata

CATEGORY:
Service
  05/28/2024
Loyd always goes above and beyond ?

By STEPHEN F. in Christiansburg, VA

Very pleased as always with my service ?

VEHICLE:
2014 Hyundai Tucson

CATEGORY:
Service
  05/15/2024
Recall for software patch

By Verified Customer in Blacksburg, VA

Went fine, didn't take too long.

VEHICLE:
2024 Hyundai IONIQ 5

CATEGORY:
Service
  03/29/2024
Oil change and tire rotation

By TIMOTHY S. in Roanoke, VA

Set appointment and the work was started as stated.

VEHICLE:
2023 Hyundai Venue

CATEGORY:
Service
  03/01/2024
Good service

By KENNETH D. in Draper, VA

they took care of the problem and I was pleased with everything they did.

VEHICLE:
2017 Hyundai Elantra

CATEGORY:
Service
  02/22/2024
Excellent and quick service

By KRISTIE C. in Salem, VA

Ilisha was very friendly. She made sure to check in and also followed up with me a few days later.

VEHICLE:
2023 Hyundai Santa Fe

CATEGORY:
Service
  02/21/2024
Friendly and reasonable people to do business with.

By JERRY C. in Check, VA

No problems with them at all . Have done business here for several years with several different vehicles bought here from them .

VEHICLE:
2017 Hyundai Santa Fe

CATEGORY:
Service
  02/08/2024
Courteous employees, fast turn around, excellent service

By TERRI E. in Austinville, VA

I have been very pleased with Duncan Hyundai; however, the past year it has been extremely hard to get a service appointment Sometimes its 6 weeks before you can get in for an oil change.

VEHICLE:
2020 Hyundai Tucson

CATEGORY:
Service
  02/06/2024
Mechanical problem

By JOYCE G. in Draper, VA

The service team checked out my mechanical problem and gave me good advice on how to handle the situation.

VEHICLE:
2015 Hyundai Genesis

CATEGORY:
Service
  02/03/2024
Fast service

By TOMMIE T. in Galax, VA

Very thorough and had me in and out in a timely manner

VEHICLE:
2023 Hyundai Santa Cruz

CATEGORY:
Service
  01/21/2024
Great service!

By Verified Customer in Dublin, VA

Got in and out with two new headlights in roughly 30 minutes. Staff were very friendly as usual.

VEHICLE:
2008 Hyundai Sonata

CATEGORY:
Service
  12/27/2023
Installing exhaust on car

By Verified Customer in Christiansburg, VA

The team at Duncan is always been helpful and accommodating. Ilisha Terry and Loyd have been great working with and explaining issues. They have keep me updated along the process. Will certainly be back.

VEHICLE:
2023 Hyundai Sonata

CATEGORY:
Service