Overview

Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5rating 4.47

1064 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.0434804/5Overall Rating 4.0434804/5Overall Rating 4.0434804/5Overall Rating 4.0434804/5rating 4.0434804
Original
Overall Rating 2.3913078/5Overall Rating 2.3913078/5rating 2.3913078rating 2.3913078rating 2.3913078
90% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


MK
Michael K.
West Bend, WI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Easy Transaction
The experience was easy and we felt our needs were met

SD
Sam D.
Pleasant Prairie, WI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Best experience ever
Matt did such a wonderful job and listened to us .and fulfilled all he could do, was a truly great experience, would recommend to everyone

TH
Tina H.
Sturtevant, WI
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
The service
The service is great and knowledgeable

MW
Mark W.
Pleasant Prairie, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019
Mark Watry RE: Racine Hyundai.
Best car-buying experience I have had. Saleperson, Billy, was extremely helpful and professional. Would highly recommend this dealership. Outstanding! Ended up leasing a new Tucson; great vehicle, and my wife and I will be using this dealership for service and car purchases in the future.

TW
Todd W.
Wisconsin Rapids, WI
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2019
Vehicle not for us but management very understanding
Made an appointment to see a vehicle on there lot and drove approximately 3.5 hours to look at it. We got there early and found the vehicle on the lot. The online and verbal description of the vehicle we were given was a little off. Informed the manager of this and he was taking immediate action to address this issue. We didn't purchase the vehicle but may do business with them again if they have what were looking for. The sales manager Zak was understanding and was making corrections to remedy this from happening again.

MZ
Mary Z.
Port Washington, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Excellent Experience
Excellent overall experience at this dealership. We have been researching and making sure we were getting the best deal for over 6 months. We found a vehicle that suited us and visited this dealership. Right away we were treated very well and this dealership checked all the boxes. They really worked with us and made us feel great about our buy. Dylan was great and really worked with us to get a great deal. He was very professional and had exceptional customer service. Every team member was extremely helpful in the process. Couldn't have ended up at a better place. Thank you!

JL
Juan L.
Romeoville, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
They do whatever it takes to give the best deals
I'm very happy with the service they provide to my on my porches of a 2018 Hyundai sonata everything works perfect they made what it took to give me the best price on the market all the information I was provide it before I arrived to the dealer was correct and not B S. So I hardly recommended 10 of 10

DL
David L.
Kenosha, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Back Row Car, Front Row Service
I was helping a single mom friend of mine find a vehicle to replace her failing SUV. I inquired about a Toyota that was a little above my friend's budget, and got an immediate response from Emilie in the Internet Sales department. We set up an appointment to see the car, and were met at the door by Jovin K and welcomed in. The Toyota was not in acceptable condition, so Jovin asked our patience and brought up a 2003 Hyundai that was much nicer. He worked with his sales manager and made my friend a deal that was under her budget with everything included. We came back to pick up her car the following day - after it was detailed and ready to go. I hadn't seen the car online because it was well over her budget, but Jovin and the sales manager "made it work." My friend had owned two Hyundai's previously, and was very happy to be driving her third one...Thank you, Jovin and the team at Racine Hyundai for giving my friend "front row service" when she could only afford a "back row car."

LG
Laura G.
Kenosha, WI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
service dept.
Excellent customer service. Very efficient and good as t explaining everything. Very professional staff.

Verified Customer
Pleasant Prairie, WI
2015 Hyundai Accent
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/10/2017 Category: Service
Poor communication with customer
Poor communication with customer

TH
TIMOTHY H.
Kenosha, WI
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/10/2017
Service Department
I went for an oil change 7/10/17 at 9:00 am. Mr matthew p conno./ 8445 gave him the coupon for $ 21.95 he tells me I don't need it. It's only to tell you what we do. My bill is $ 29.67 how do you get 29.67 ?

JM
Janell M.
Silver Lake, WI
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017 Category: Service
The helpful professional people
Racine Hyundai staff greet you as friends when you enter service. I enjoy every visit -your entire team is great at keeping you informed as the car is worked on!

Verified Customer
Kenosha, WI
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/07/2017 Category: Service
.
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RC
Robert C.
Racine, WI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2017 Category: Service
Great people and service
GREAT

Verified Customer
2016 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/05/2017 Category: Service
Tuscon
Detail service was so-so.

MG
Margaret G.
Racine, WI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2017 Category: Service
my car
Good service

GG
Gloria G.
Union Grove, WI
2011 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/05/2017 Category: Service
Because they don't use the same system as Hyundai so you won't get the same service
If you get a letter for recall & you book through the link it gives, you will not get the free service ordered as Racine uses a different system then Hyundai and they don't offer the same things. This is a real rip off if you ask me. I would get my service from someone I trust instead of this dealership.

Verified Customer
Kenosha, WI
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2017 Category: Service
x
x

SL
Steven L.
Pleasant Prairie, WI
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2017 Category: Service
Clean new facility
Brand new building

Verified Customer
Wadsworth, IL
2016 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2017 Category: Service
First time on new location
Good service only fault, did not vacuum the interior