Overview

Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5rating 4.47

1066 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 4.0434804/5Overall Rating 4.0434804/5Overall Rating 4.0434804/5Overall Rating 4.0434804/5rating 4.0434804
Original
Overall Rating 2.3913078/5Overall Rating 2.3913078/5rating 2.3913078rating 2.3913078rating 2.3913078
90% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


RD
Russell D.
Kansasville, WI
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Valuable service.
Had an appointment for preventive service on 4 systems today. In and out in 1-1/2 hrs. Fast, professional, and courteous with a free car wash to boot.
Adrian B., General Manager from Racine Hyundai responded on 07/19/2019

Russell,

Thanks for the Great review we really appreciate the opportunity!





Adrian Basich
General Manager
Racine Hyundai

262-884-7575

BB
Ben B.
Fort Dix, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Good Experience
The dealer and the mechanic were very professional and pleasant to work with. Neither of them were pushy, which is always appreciated.
Adrian B., General Manager from Racine Hyundai responded on 07/19/2019

Ben,


Thank you for the Kind Words. We are happy that we met your expectations and hope to serve you in kind in the future!

Adrian Basich
General Manager
Racine Hyundai

262-884-7575

MK
Michael K.
West Bend, WI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Easy Transaction
The experience was easy and we felt our needs were met
Adrian B., General Manager from Racine Hyundai responded on 07/18/2019

Michael,


Thank you for the kind words. We appreciate the opportunity to provide you with our services.

Adrian Basich
General Manager
Racine Hyundai

262-884-7575

SD
Sam D.
Pleasant Prairie, WI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Best experience ever
Matt did such a wonderful job and listened to us .and fulfilled all he could do, was a truly great experience, would recommend to everyone
Adrian B., General Manager from Racine Hyundai responded on 07/18/2019

Sam,

Here at Racine Hyundai we are always happy to serve our Great Customers.

Thanks for th Great Review!

Adrian Basich
General Manager
Racine Hyundai

262-884-7575

TH
Tina H.
Sturtevant, WI
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
The service
The service is great and knowledgeable
Adrian B., General Manager from Racine Hyundai responded on 07/18/2019

Tina,

Thank you for the Great Review!

We are always happy to help one of our Great Customers!

Adrian Basich
General Manager
Racine Hyundai

262-884-7575

RH
Roy H.
Racine, WI
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Trailer hitch mounted
All went fine
Adrian B., General Manager from Racine Hyundai responded on 07/15/2019

Roy,


Thanks for the opportunity and we hope to keep your expectations in the future!

Adrian Basich
General Manager
Racine Hyundai

262-884-7575

Verified Customer
Pleasant Prairie, WI
2013 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/09/2019 Category: Service
Clean facility and friendly staff but better communication is needed
Clean facility and friendly staff. But nothing was explained at the end of service. I had to prompt with questions about future services needed and what was inspected.
MIKE E. from Racine Hyundai responded on 07/12/2019

Thanks for the review. I will call with a solution. This is a great review. Thanks


Verified Customer
Racine, WI
2007 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2019 Category: Service
Well managed
Nick will work with the customer on price & schedule.
MIKE E. from Racine Hyundai responded on 07/12/2019

Thanks for your review. We appreciate that you come and work with us.


PS
Paul S.
Kenosha, WI
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Taken care of
Matt reviewed what I needed. Took care of me and got it done quickly. The waiting room was comfortable and the coffee wasn't bad either
MIKE E. from Racine Hyundai responded on 07/09/2019

Thanks for your review Paul. We all look forward to your next visit.


SN
Susan N.
Racine, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Goods service
Friendly, prompt service, good prices. Staff willing to work withing you. Like the idea of having all my information on the computer in case I miss something.
Adrian B., General Manager from Racine Hyundai responded on 07/01/2019

Susan,

We appreciate the kind words! Thanks for the opportunity!

Adrian Basich
General Manager
Racine Hyundai

262-884-7575

DC
Denise C.
Racine, WI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019 Category: Service
Denise
The Service department employees are very respectful and helpful
Adrian B., General Manager from Racine Hyundai responded on 07/01/2019

Denise,

Thank you for the Great review! We Hope to keep you expectations high on the next service!

Adrian Basich
General Manager
Racine Hyundai

262-884-7575

EL
Evelyn L.
Racine, WI
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Efficient!
Additional needed repairs were explained and seemed reasonable.
MIKE E. from Racine Hyundai responded on 06/26/2019

thank you for your response Evelyn. We look forward to seeing you again.


CM
Christine M.
Racine, WI
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Very accommodating
Excellent
MIKE E. from Racine Hyundai responded on 06/21/2019

Thanks allot Christine. See you and your Elantra next time.


Verified Customer
Racine, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019 Category: Service
They work hard to serve and in a timely manner.
Courteous, fast service and hopefully good quality maintainence.
MIKE E. from Racine Hyundai responded on 06/19/2019

Thank you for taking the time to review. We look forward to seeing you again.


FR
Frank R.
Racine, WI
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Santa Fe Service
The service on our Santa Fe (Oil Change, Tire Rotation, et al) was done in a very expeditious and professional manner. My time spent in the waiting area was fine and the cost of service seems reasonable.
MIKE E. from Racine Hyundai responded on 06/17/2019

Hi Frank. We want to thank you for your review. We are fortunate to have you as a Racine Hyundai customer. Thanks again.


JK
Jivko K.
Racine, WI
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Perfect service
They took care of everything in a polite and perfect manor and did it right. My car is like brand new because of them.
MIKE E. from Racine Hyundai responded on 06/16/2019

Hi Jivko. Thank you for your great review. We are so fortunate to have as a member of the Racine Hyundai Family.


EC
Estelena C.
Kenosha, WI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
GREAT SERVICE: PROMPT AND COURTEOUS
THEY ANSWERED ALL MY QUESTIONS-- LISTENED TO ME AND TREATED ME WITH RESPECT. IT'S ALWAYS A PLEASURE TO COME TO RACINE HYUNDAI
MIKE E. from Racine Hyundai responded on 06/13/2019

HI Estelena. Thank you for the great review and comments. We are fortunate to have you as a Racine Hyundai customer. Thnanks again.


SS
Stephen S.
Chicago, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Mike English is a consummate professional
Mike English is the Service Manager at Racine Hyundai, and he is the gold standard for professionals in this field. I had a complex situation that had to be dealt with over the phone. We talked multiple times, and every time he proved himself to be kind, professional, efficient, patient, and trustworthy. I hope Racine Hyundai knows how lucky they are to have him. Thank you Mike! You're the best!
Adrian B., General Manager from Racine Hyundai responded on 06/08/2019

Stephen,


We really appreciate the glowing review! We only hope that we can keep up the good work to your expectations.

Thanks for the opportunity.



Adrian Basich
General Manager
Racine Hyundai

262-884-7575

Verified Customer
Racine, WI
2005 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2019 Category: Service
N/A
N/A
Adrian B., General Manager from Racine Hyundai responded on 06/08/2019

Thanks for the Great Review!


We really appreciate the opportunity in working with you.

Adrian Basich
General Manager
Racine Hyundai

262-884-7575

DO
David O.
Antioch, IL
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Awesome
Awesome work
MIKE E. from Racine Hyundai responded on 06/08/2019

Hi David. Thanks for the great review. We all are fortunate to have you as part of the Racine Hyundai Family.