Reviews
Verified Customer
Oakland, FL
Chrysler 300
Verified Customer
Fix car
Courteous
.
.
Recommended
KA
KEN A.
Winter Garden, FL
Dodge Journey
Verified Customer
Excellent service
Once again they have done a great job on my car. It was done onschedule as promised. The staff is friendly and professional. I highly recommend them.
Recommended
WB
William B.
Ocoee, FL
Toyota Camry
Verified Customer
William said the business has always been fair. They are very knowledgeable people.
Recommended
This review was collected via phone interview by Customer Research Inc.
PO
PAUL O.
Ocoee, FL
Mazda CX-7
Verified Customer
Always reliable!!
This place is always a reliable place to get your car fix. Very honest place in Ocoee. T
Recommended
KM
Kelly M.
Ocoee, FL
Nissan Altima
Verified Customer
Spoke with Shannon. She said overall, the staff did a good job but the service took a long time.
Recommended
This review was collected via phone interview by Customer Research Inc.
AJ
Austin J.
Winter Garden, FL
Ford Taurus
Verified Customer
Austin said the employees are very personable, helpful and easy to talk to. The pricing was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
SM
STEVE M.
Chrysler Sebring Sdn
Verified Customer
Your Employees and Quality of work
Staff very friendly knowledgeable , seem to Go out of there way to diagnosed and get your vehicle Repaired quickly , with out compromising Quality , this the place I would trust to repair My mother or daughters vehicle .
Recommended
JU
JULIE U.
Ocoee, FL
Honda Accord Sdn
Verified Customer
We love Art and his employees!
Art and his employees are professional, and always explains everything that needs to be done.
Recommended
DD
DAWN D.
Winter Garden, FL
Honda Odyssey
Verified Customer
Excellent work and small-town style
I’m so happy to have found this place and will continue to be a loyal customer. Besides reliable work and honest, fair pricing, they go above and beyond with a clean comfortable, hospitable waiting area that feels almost as cozy as my own living room. Last time I was there and faced with a wait on a tire change, an employee offered to drive me home, and picked me up when the work was done. Owners are always cheerful, friendly, and professional. Car maintenance is never convenient but they make it as pleasant as it could possibly be.A+++
Recommended
EP
ERLINE P.
Gotha, FL
Nissan Quest
Verified Customer
The people
We left the car at night with a key drop and the next morning the car was fixed. Art really knows his business. I was very pleased that he could diagnose it so fast.
Recommended
CR
Candace R.
Florida
GMC Canyon
Verified Customer
ReScore Review™
Candace said the business did not resolve anything. She will not recommend them and she will never go back. They knew what was going on and chose to ignore that.
This review was collected via phone interview by Customer Research Inc.
Original Review
Candace said she was told one day service, and it took them one week to repair her vehicle. Upon returning, she found out her key was bent, and she was very unhappy.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 10/25/2018
Candice vehicle was brought in Monday Oct 15 2018. Diagnosed the problem and had to order dealer parts and were to come in the next day. Parts came in the next day and dealer shipped the wrong parts so we had to reorder and wait for them to be shipped which quest was aware of. Candice was advised of the delay and was told that she was free to pick up the vehicle until the parts arrive which she did not do. As far as the key goes we were not aware of this problem. If Candice would like to get another kep made we will reimburse for the cost of the key. No problem. We are at the mercy of the parts dealers and sincerely apologize for this. But guest was well aware of the issues we had.
MS
MICHEAL S.
Ocoee, FL
Chevrolet Cavalier
Verified Customer
Excellent Service
They get it done on time and at a reasonable price.
Recommended
JB
Jacob B.
Irving, TX
Nissan NV200 Compact Cargo
Verified Customer
Jacob said that he has no complaints with this business and he would absolutely recommend them for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
DF
David F.
Orlando, FL
Volkswagen Jetta Wagon
Verified Customer
David said the lady at this business was very nice and helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
JT
JESSIE T.
Ocoee, FL
Dodge Grand Caravan
Verified Customer
Would recommend great services
Caring respectful staff
Recommended
MA
Melvin A.
Ocoee, FL
Chevrolet Suburban
Verified Customer
Melvin said they worked with him. A couple of times he has gone back because the work wasn't right the first time.
Recommended
This review was collected via phone interview by Customer Research Inc.
DH
Debi H.
Florida
HUMMER H3
Verified Customer
Debi said Art and the receptionist were great. She also said the business was courteous, accommodating and also very informative.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
Dina S.
Groveland, FL
Ford Explorer
Verified Customer
Dina said she received exactly what she asked for. She received her vehicle back in a reasonable time frame. She stated she'll follow Sal wherever he goes.
Recommended
This review was collected via phone interview by Customer Research Inc.
RD
Raphel D.
Florida
Mercury Grand Marquis
Verified Customer
Raphel said the business is AAA and that is where they towed the vehicle. He does like them and had no problems. They did everything that was supposed to be done.
Recommended
This review was collected via phone interview by Customer Research Inc.
MW
MICHAEL W.
Winter Garden, FL
Ford Escape
Verified Customer
2018-09-29
I have been bringing my cars to Ocoee Tire and Service for years now and i have never had an issue with the service nor the cost. They have always been completely honest with integrity when they bring an issue to my attention. I will always bring my cars to Art and the rest of the group at Ocoee Tire!
Recommended