Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

552 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 1 day ago

Reviews


JH
Jerry H.
Florida
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2014 Category: Service
Jerry said they did a good job and there is nothing they could have done better.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/20/2014 Category: Service
Jerry said this business overcharged him. He would not recommend them to others based on this experience.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 02/27/2014

Customer brought in his vehicle for Front end Alighnment and at that time our ASE tech found that the vehicle had the wrong Tie Rod end on the vehicle installed by customer or a friend leaving the vehicle in a dangerous condition. We advised the customer that this had to be repaired. Customer was advised not to allow his installer to do any more work on his vehicle because this was a serious error. We then found out where the part came from and returned it and put on the new parts for customer. Because of all the errors this vehicle was 4 hours on the alignment machine alone not including the repair. Customer was not overcharged by any means for all that had to be done to straighten it out. These errors are a result of unknowledgable installers and end up costing the customer and the shop more money and also can cause serious injury to cuatome and other innocent people on the road.


RK
Ranan K.
Winter Garden, FL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Ranan said the business is very positive. The service was fast and precise.
This review was collected via phone interview by Customer Research Inc.

MM
Myram M.
Miami, FL
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Myram said the business got her in right away but the 10 minutes she was told became 25 minutes causing her to wish she had made a different decision. She said they did a great job, the staff was very friendly and she appreciated the waiting room area made her feel like she was in a living room.
This review was collected via phone interview by Customer Research Inc.

VR
Vega R.
New York, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Vega said that he was completely satisfied with the place, he got what he was promised.
This review was collected via phone interview by Customer Research Inc.

BR
Brittany R.
Winter Garden, FL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Brittany said the staff were really nice and patient in regards to the extended warranty while she waited to see what they would cover. They kept her informed and let her know what she would be responsible for. They were great and very communicative.
This review was collected via phone interview by Customer Research Inc.

WR
William R.
Florida
Honda Ridgeline
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/06/2018 Category: Service
William said there wasn't much of a diagnosis. The key fell apart and he was charged $89.00 for his visit.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 07/10/2018

Williams vehicle came in as a no start. the diagnostic fee for this is 89.95. which was charged. Customer's key was broken in the ignition and they had to check to make sure that there was nothing else wrong. they were able to get all parts out and fix the problem. Spoke to William directly and is all resolved.


KS
Kerry S.
Ocoee, FL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Kerry said the staff treated him well, and did everything that was asked of them.
This review was collected via phone interview by Customer Research Inc.

BB
Barbara B.
Windermere, FL
Chrysler Town & Country SWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Barbara said the business was very informative and they took care of her.
This review was collected via phone interview by Customer Research Inc.

AW
Arianne W.
Orlando, FL
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Arianne said everyone was nice and the work turned out great.
This review was collected via phone interview by Customer Research Inc.

KH
Kimberly H.
Orlando, FL
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Kimberly said the employees were courteous. They provided the best service to solve her vehicle's issue. The work was done promptly. She was pleased with her service.
This review was collected via phone interview by Customer Research Inc.

JG
Jordan G.
Winter Garden, FL
Hyundai Elantra Touring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Jordan said the service was great. The work was done very quickly. The service was at a great price.
This review was collected via phone interview by Customer Research Inc.

EB
Edward B.
Ocoee, FL
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Edward said the staff did a very nice job. They were pleasant and easy to work with. The price of the service was reasonable.
This review was collected via phone interview by Customer Research Inc.

GS
Garrisson S.
Ocoee, FL
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Garrisson said they do a good job. He takes all of his old vehicles there.
This review was collected via phone interview by Customer Research Inc.

LM
LARRY M.
Ocoee, FL
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
It's nearby and it has a comfortable waiting area,
Very professional

OA
Osmond A.
Port Saint Lucie, FL
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Osmond said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Winter Garden, FL
Ford Expedition
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/04/2018 Category: Service
David said, he went into the business to have his vehicle aligned and he had to go back a second time because, he does not think the alignment was done the first time.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 06/07/2018

we apologize for David having to return. we were having some issues with the alignment machine.


MC
Michala C.
Apopka, FL
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Michala said the customer service was good.
This review was collected via phone interview by Customer Research Inc.

AJ
Art J.
Ocoee, FL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Art said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

NV
Nadia V.
Winter Garden, FL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Nadia said there was quite a bit of delay with the service. It took 4 or 5 hours more than planned because the business was very busy that day.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Windermere, FL
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Bill said this business was great. They were good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 552 in total