By Verified Customer in Houston, TX
I have been going to River Oaks Firestone for many years. They always work hard to accommodate my wishes and get it to me on time. I appreciate that they guarantee their work. The manager is always willing to discuss my issues with me before I agree to the work. I always get my car back cleaner than I left it. Yea!
By STEVE B. in Richmond, TX
Stopped into River Oaks Firestone Tuesday for an oil change and tire rotation. They have been servicing my 2012 Altima since it was new. Over the last year I had noticed a problem with a slight vibration in the steering wheel when I went 70 mph or more. Since we had replaced the struts and tires and ...more
By FIONA B. in Houston, TX
I did a search by reviews for tires and this came up, since it wasn't that far away from my work I popped in there. They were responsive and friendly on my arrival, even though they were busy dealing with someone else - just being acknowledged is refreshing. Two tires needed to be replaced and since I...more
By MICHAEL C. in Houston, TX
Elias and his team really work hard to please and they took care of both my cars within a couple of hours, gave me a ride home, gave me time to walk to Whataburger for lunch, and washed and dropped off my second car at home. Wow!
By VERALISA W. in Houston, TX
The gentlemen greet me and always remember me. The employees offer water to their customers at no cost; bottled not tap. The mechanics have been honest.
By DR. SHELLY L. in Houston, TX
Friendly, efficient service. Very willing to accommodate to customer's schedule and explain exactly what needs to be done on car service.
By CHRISTINA C. in Houston, TX
I had visited this location only once before, a year prior, and they still remembered me. They are so polite and professional, and I always get out quickly.
By IAN H. in Deer Park, TX
I stopped by this Firestone after work 5:10PM for a state inspection...and WOW! Eddie the manager and his crew were so helpful and friendly. Offering me a water or soda pop twice, nice comfortable waiting area, and very affordable for the superb service. I appreciate Eddie and his team very much, will be getting my service from here on out! And they're only 3 minutes from my apartment! Who knew. Thanks guys..
By SYED H. in Houston, TX
River oaks Firestone has the best staff around, always friendly and helpful and always trying to do the best for my car. Can't ask for anything better! Thanks to everyone at River oaks Firestone, you guys are awesome!
By TINA L. in Houston, TX
We have always taken our vehicles to Firestone. Whether it be in Florida or here in Texas. River Oaks Firestone happens to be near my work so it's convenient to drop my vehicle off for work during the day. Everyone is very friendly and helpful. They offer you something to drink the second you walk i...more
By KYLE E. in Houston, TX
This location and its staff are the best. Plain and simple. Been coming for several years and I always have a great experience. All maintnance is patiently and thoroughly explained to you as they show you your cars needs and damages in the shop, which I always really appreciate. I would highly recommend this location to others.
By PAUL M. in Houston, TX
Went in for a flat tire, turns out it was a problem with the wheel. Helped me every step of the way and even saved me from having to import parts from Europe.
By DOREEN J. in Houston, TX
I stopped in for new wiper blades and a tire rotation but also asked about options for dealing with cloudy/grazed headlamp lenses. I was delighted to find that a few minutes of buffing left my 2006 Honda with gleaming new headlamps (also discovered that my power steering fluid was black and one headligh...more
By ANDREW S. in Houston, TX
Fantastic experience at River Oaks Firestone as always. The staff is attentive, efficient, and does an excellent job.
By KYLE B. in Houston, TX
Thanks you for providing excellent and timely service.