Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

625 Reviews

99% Would Recommend
Latest Review about 2 months ago

Reviews


LG
Lewis G.
Marietta, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Excellent attention to detail
2015 Ford Edge. Quote was half the price as Ford. Steve checked all recalls, Upon completing job found a problem in a brake booster. Was something that I had noticed but thought it was nothing. After the booster relay was replaced, brakes worked many times better.

SF
SOLOMON F.
Roswell, GA
Acura RSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Best in town
I wanted to find a affordable great place and I find this place. Steve was very patient, consistent and a great person. I love the atmosphere and would love to come back again.

KC
KRIS C.
Norcross, GA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Excellent diagnosis of problems. Honest fair priced solutions. Above and beyond to do what is right.
Steve has always managed to find the time do so much in so little time. His work is thorough and complete in every sense of the words. He goes above and beyond giving honest diagnosis to the problems and solutions. He always does outstanding work.

TS
Trudy S.
Marietta, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
The Best
Best auto repair place in metro area. Honest, knowledgable, dependable, fair prices.

AC
Azia C.
Decatur, GA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Azia said the business's services are awesome and after researching everyone else said the same thing.
This review was collected via phone interview by Customer Research Inc.

MM
MARK M.
Alpharetta, GA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Very pleased with everything
I brought my Ford Focus in for an oil change and some tire and balance work. Eduardo wrote up my order and made sure everything was completed as requested. North Point is a great find and I will definitely be back.

JD
John D.
Atlanta, GA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
John said they were great and informative. They did a good job.
This review was collected via phone interview by Customer Research Inc.

SS
Steven S.
Roswell, GA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Steven said the business did a good job and they were honest.
This review was collected via phone interview by Customer Research Inc.

NB
Nicholas B.
Buford, GA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Nicholas said he received great service.
This review was collected via phone interview by Customer Research Inc.

LK
LEE K.
Roswell, GA
Mazda B4000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Understated excellence
In one part of my brain there are meters that register honesty and integrity. Eduardo and Steve peg my meters. That is why I recommend North point Auto to my friends. On the other side of my brain is experience so I know what is needed and why and what it should cost. That part of my brain gets together with the other part in agreement that Northpoint Auto makes both parts of my brain happy - my wallet agrees.

CL
CHELSEY L.
Jonesboro, GA
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Steve and Jim are the best
I was in last week to have my Catalytic converter changed out. I already had the part , but most other places wouldn't install something they did not sell to me. That was not the case here. I called and spoke with Steve, and he was very kind. He gave me a reasonable quote for the installation process and welcomed me to call back if I had any questions. When I got there a few days after my phone call, Steve remembered our conversation and took my car into the shop right away. I had to rush to work and called them back to add on another service, Steve answered promptly and took care of everything within a few hours. They finished with my car earlier than planned and charged me less than expected. I also got to meet the mechanic (Jim) who worked on my car. He was very knowledgeable and explained the next services I needed soon. They did not pressure me into anything, and treated me like family. I will be going to them from now on. Steve and Jim are like family to me now, and I will only trust them to work on my vehicle. I love you guys!!!
Chelsey

JC
JERRY C.
Roswell, GA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Transmission service
Steve and his crew are fantastic l. Every time i can depend on his fantastic service. I highly recommend North Point Auto.

WW
Wendy W.
Alpharetta, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Service
A family member recommended Steve Miller's shop when my AC stopped blowing cool air. I originally went to the dealership for a quote for the repair and it was astronomical! I called Steve who gave me a quote over the phone. His quote was half of what the dealership quoted. I took my car to Steve and by the next morning, my car was already ready for pick up. Also, Steve honored the quote. I was very impressed with Steve's knowledge and professionalism and the speed of service, not to mention the price. I highly recommend North Point Auto Repair! Thank you!

RC
Robert C.
Alpharetta, GA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Robert said they always do a good job at this business.
This review was collected via phone interview by Customer Research Inc.

SV
Susan V.
Atlanta, GA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Susan said that the facility was efficient, the staff completed the job fast and did great work.
This review was collected via phone interview by Customer Research Inc.

DG
DONNA G.
Powder Springs, GA
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
BEST SERVICE CENTER EVER!
Steve Miller and North Point came highly recommended by a very close friend. She had recently taken her car for servicing. You can literally feel the honesty and professionalism that exudes from Steve and his staff. They go above and beyond. As a woman, you cannot imagine how important it is to not feel as if you are being taken advantage of in the car repair shop. I can confidently say that outside of a recall issue, my car will not see the inside of an Audi dealership again. Thanks Steve!!

MS
MARGARET S.
Atlanta, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Great service!
I needed a new battery, so I brought my car in to the shop on my way to work. The owner, Steve Miller, was nice enough to give me a ride to my office and picked me up in the afternoon when my car was ready. It could not have been more convenient or gone more smoothly. The price for the new battery was fair, and I haven't had any trouble with my car since.

NB
Norma B.
Roswell, GA
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Norma said she thought everyone was professional, nice, friendly and also efficient. She said the mechanic was honest.
This review was collected via phone interview by Customer Research Inc.

CB
CAROL B.
Duluth, GA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Great customer service and prompt repair
North Point Auto Repair always goes above and beyond. I had my car towed to their shop on a Friday evening after hours. The owner, Steve Miller even ran a quick diagnostic code test before I left that night. And as usual, the repair was completed in a quick manner that was cost effective too. This is the only car repair center that I would ever use in Atlanta.

ED
ERIC D.
Alpharetta, GA
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Great service and fair price!
We are lucky to have found North Point Auto Repair. They are honest, fair, and good. We will definitely be taking our cars here from now on when there is a problem to be fixed. North Point Auto Repair gave us a quote that was $1000 LESS than the shop where we had our car towed and $250 less than the dealership's quote.

Displaying Review 1 - 20 of 625 in total