Service you can trust is what we strive to achieve everyday.....unfortunatey we failed in your case. Thank you for coming back when you noticed the problem and allowing us to correct it. We always want to be truthful and when we error take responsibility. We have credited your account with a free oil change and rotation if you're willing to give us an opportunity to serve you again. Hopefully we can regain your trust.
When I went in to pay the bill was over a hundred dollars more than what I was previously quoted and looking on the internet I could not find a set of ball joints anywhere that cost 160.00. I was fine with the labor price and the timing of getting my work done, but the estimate I was given a week before was no where to be found, and I feel like I was over charged for the part
Hi Douglas....sorry to hear the brakes are screechy. When it's convenient please drop by and we'll check them. Thanks!
Thanks for your review. As our customer we want you to have a great experience every time we have the opportunity to serve you. Sometimes our parking lot becomes very crowded and we apologize for any inconvenience this caused you. We appreciate your feedback and will work toward making sure every car ready for pick up is located close to the front door. We value you and look forward to serving you again.
All repairs were completed to my expectations. My only recommendation is to request service and labor costs before any additional repairs are completed.