ReScore Reviews™ (14)
We appreciate you writing this review and letting us know about what is going on with your vehicle. We do offer a 2yr / 24k mile warranty on all of our work and will definitely look into what is going on with your vehicle. I will be contacting you as well so that we can set up an appointment time and arrange for a loaner vehicle for you if needed. We look forward to speaking with you.
The last time I was at VA Tire & Auto the mechanic said "I can't get the tire pressure sensor to turn off, maybe if you drive it around for a while." Turns out there's a pressure sensor on the spare tire, which he didn't check or inflate.
VA Tire & Auto is still my favorite auto repair shop, but forgetting to inflate the spare makes me wonder what other life-threatening details they miss.
We appreciate you letting us know about your experience with us. I will definitely be looking into this matter and addressing it with our team. Attention to detail is very important and we do not take these matters lightly. We appreciate your business over the years and look forward to seeing you and your vehicles again in the future.