Virginia Tire and Auto of Cascades

Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1727 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.64286/5Overall Rating 4.64286/5Overall Rating 4.64286/5Overall Rating 4.64286/5rating 4.64286
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
93% Would Recommend
Latest Review almost 2 years ago

Reviews


JT
JOHN T.
Sterling, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2013
Efficient friendly and convenient
They keep things moving. Well staffed and knowledgable.

CG
CLAUDIA G.
Sterling, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2013
Inspection
Juat came for inspection. Great location for me. People were very helpful and offered info re strange noise my car makes. I feel confident about them and they seem trustworthy. I will try them to fix the noise problem instead of dealer.

BN
BRYAN N.
Sterling, VA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2013
Great customer service
Great customer service, I am always greeted with a smile. Longer service hours make this the place I can get to without needing to take vacation just to get my car serviced.

Thank you!

SB
SHERI B.
Sterling, VA
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2013
trustworthy service
I like the way Virginia Tire tells you if you DON'T need a service. I had thought my car was due for brakes and asked for them. They told me to wait; my brakes are fine.

DF
DALE/GLORIA F.
Sterling, VA
Hummer H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2013
great customer service
very pleasant, courteous, and professional

MS
MIKE S.
Sterling, VA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2013
efficiency, courtesy & cleanliness
The gentleman who assisted me (Mike's wife) was efficient, courteous, helpful, patient and an all around good guy.

ME
MIKE E.
Sterling, VA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2013
Always open, or so it seems
I was told my left rear brake light was out by another driver, I stopped in a few minutes and it looked doubtful. A gent that does inspections and was finished for the day took my keys and said he would take a look. Ten minutes later, he brought it back, new light - done!
It was just past closing time. Nice job and great PR.

TS
THURSTON S.
Sterling, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2013
Trustable
Tried other places a few times and have to come back to this place.

PR
PHILLIP R.
Sterling, VA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2013
Honoring Warranty - The Extra Mile
Want to thank all those at Virginia Tire and Auto who repaired our warrantied work, do to a defective part, EVEN though it was a few days out of the warranty period.

KB
KARA B.
Sterling, VA
Chrysler 300M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2013
The staff is friendly, courteous, and knowledgeable
I have been treated like an idiot because I am a woman at many service stations but that is never the case here. The service is great. Whether I am in for a repair, an oil change, or just an inspection the service is always exceptional.

GF
GABRIELA/JULIO F.
Sterling, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2013
Very helpful
Great

CA
CHARLES A.
Sterling, VA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2013
Great Service, Straight Shooters
A quality service business that meets the needs of their customers.

AW
AMY/JOAN W.
Sterling, VA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2013
Great service
Fast to fix the problem with my battery. Replaced it will no hassle.

JS
JAMES S.
Sterling, VA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2013
Customer satisfaction and providing the best car service in the area
Had a issue with vibration in the front end of my car. Rebalanced and rotated tires resolved the problem.

BB
BOB/ANN B.
Sterling, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2013
Regular Service
Quick in and out with good quality results

JR
JOHN/CHRIS R.
Great Falls, VA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2013
dependability!
As always, the service was great and the communications as well.

CA
CHRISTOPHER A.
Sterling, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2013
great service
Service was completed as requested, on time and for the amount they originally quoted. Quick and easy!

FF
FANNY F.
Sterling, VA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2013
Inspection
Fast and efficient service. Staff extremely courteous.

TR
TRAVIS R.
Herndon, VA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2013
Great Customer Service
From the front shop to the back shop everyone is very friendly! They will answer any questions without you feeling rushed or incompetent. I've been going to this place for the past 3 years and wouldn't trust my vehicle anywhere else!

HG
HOSAI G.
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2013
Prompt service and friendly staff
You are my neighborhood auto shop. Service is prompt and timely, shop is clean while I wait (sometimes I have a cup of complimentary tea)staff is friendly. It was great that my car's mats were vacuumed when I brought the car for oil change!! I like supporting my community's businesses. Thank you for doing a good job.
Hosai Ghani