Virginia Tire and Auto of Cascades

Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1727 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.64286/5Overall Rating 4.64286/5Overall Rating 4.64286/5Overall Rating 4.64286/5rating 4.64286
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
93% Would Recommend
Latest Review almost 2 years ago

Reviews


JC
JIM/KRISTIN C.
Sterling, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2013
Friendly service
:-)

HJ
HANSFORD J.
Sterling, VA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2013
Efficient and excellent service
We have used Virginia Tire and Auto for three years and been most impressed by their quick service and strong support.

JW
JAMES W.
Sterling, VA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2013
Annual Car Inspection
Fast and courteous.

PN
PETER N.
Sterling, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2013
Prompt, courteous, efficient, timely
See above.

AM
Anne M.
Sterling, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2013
Took the time to explain my service
I wasn't sure why I might need new tires.. They took the time to show me what they saw and then showed me what I needed to look for in a replacement tire. There was no sales pressure, just honest education. I was so grateful for their recommendation, I went ahead and ordered the tires. I appreciate this kind of service and look forward to getting the free rotation each time I have my oil changed
Bob Booth; M., General Manager from Virginia Tire and Auto of Cascades responded on 05/12/2014

Thank You for the kind review, we strive to always provide service that keep you safetly on the road.
Bob


MZ
MINDY and DON Z.
Sterling, VA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2013
Honest, Fair & Great Customer Service
We've been taking our three automobiles to VA Tire for years. Of recent note, my son purchased a used perfromance axle back exhaust for his car. Three to four connections. Toyota and another local chain repair shop wanted $150. VA Tire put the car up on a rack, came back and said less than $50, and the car will be ready in 20 minutes.

AT
AMY/JOSEPH T.
Sterling, VA
Infiniti G35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2013
Slightly flat tire
Had a tire that looked a little flat, saw a small nail head sticking out. Took the car in, the inspected it, did a bubble test and determined that the nail had not punctured the tire. They checked and filled all the tires and didn't charge anything. Great service.

KK
KELLIE JUDITH K.
Sterling, VA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2013
Efficient
Good waiting area, all the guys are very friendly, they stand behind what they do, prices are reasonable, will not make you feel stupid.

CD
CAROL/MARY D.
Sterling, VA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2013
In and out in a timely manner
Although it was just to replace a light blub, the gentleman who took my issue was very professional and advised it would not take too long and he was right!

JF
JONNEL/JAMES F.
Great Falls, VA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2013
Professionalism and Personal Attention
The men at the desk are always courteous and extremely helpful. We've done all our auto repairs here for 7 years and continue to appreciate thorough repairs at reasonable prices.

TH
TERESA H.
Sterling, VA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2013
Inspection
Very good service!

MG
MARY G.
Sterling, VA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2013
Superio
I called to make an appointment, and Peter said - come on over now if you have time - we can take care of you! It was late on a Saturday afternoon and I was able to come right over. Peter somehow knew who I was just walking in the door - and greeted me by name. I knew I needed a few more things besides the oil change - and the service team accommodated everything. It won't be my last visit to this Service company

SM
SHARON M.
Sterling, VA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2013
Awesome as Usual
Everything was great! I have recommended you to friends and will continue to do so. :)

JC
JOHN C.
Sterling, VA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2013
Professional, friendly
Honest, professionals

NJ
NEIL J.
Leesburg, VA
BMW 530i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2013
Personal Attention
Jason is a fabulous technician, takes personal interest in solving my problem and takes it upon himself to get it done even when different and challenging. Rego and Chris are terrific, too.

GU
GINA U.
Sterling, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2013
Y'all are alright
Super easy. I had no idea what I needed, just that my stickers were expiring. The dude behind the counter made sure I got all the right stuff and somehow understood what I was saying to him which is cool because I sure didn't. Everyone was friendly and helpful.

Also the chairs were pretty comfy.

Sorry I think I broke your Gumball machine which is lame because I really wanted gum.

BS
BRENDA S.
Sterling, VA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2013
Good Honest People
I feel that the people that work there are trusting and honest and have even stopped to take a look at my problem when I did not have an appt. They are trust worthy and I have been going there for years with my car.

JK
JULIE K.
Sterling, VA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2013
Always great!
My Cascades location is terrific! Quick, nice, affordable and has a shuttle! I feel that they tell me the truth--always.

SS
SETH S.
Leesburg, VA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2013
Great, Fast Service
I've been going to this shop for the last 4 years and they have always been up front with costs and I've found them very honest. They prices are very reasonable and they are willing to help and provide quotes without and hassleing. I definitely recommend this shop.

NB
NICOLE B.
Sterling, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2013
Outstanding Service and Support!
Our family workhorse (mini van) needed a prompt repair to a broken wheel stud. They pulled through with fast and courteous service! Thanks again!