Virginia Tire and Auto of Cascades

Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1727 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.64286/5Overall Rating 4.64286/5Overall Rating 4.64286/5Overall Rating 4.64286/5rating 4.64286
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
93% Would Recommend
Latest Review almost 2 years ago

Reviews


SK
SARMAD K.
Sterling, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2013
Great Service
Thank you.

JJ
JEANNIE J.
Reston, VA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2013
Great customer service
Very friendly and efficient staff. Car was ready very quickly and they called as soon as it was finished.

CH
CYNTHIA H.
Sterling, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2013
Pleasant and efficient service
Plesant and efficient service

LT
LANCE T.
Sterling, VA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2013
Excellent Service!
I came here to get an oil change using a $10 off coupon. I was helped by a man named Keith who was very personable. They discovered my driver side headlight and rear turn signal were both out and we're able to service both in a timely manner before I had to go to work. I would definitely come back here for service again.

MB
MORRIS B.
Sterling, VA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2013
Great Customer Service
Everyone who works at this shop is friendly and professional. We came in for emissions inspection. My grandsons played in the area set aside for the children and were kept amused for the short time we were in the waiting area.

NI
NELSON I.
Sterling, VA
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2013
great customer service
All ways keeping me updated on what was going on

SL
SETH/MARCY L.
Sterling, VA
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2013
state inspection
Nice and quick

HM
HELGA M.
Sterling, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2013
Very helpful
Everyone is friendly and helpful.

MF
MICHAEL F.
Sterling, VA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2013
service
Fast efficient service, but a little more expensive that similar shops in the area.

VA
VICTORIA/CORY A.
Sterling, VA
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2013
Nice place to wait for your car
We have taken our cars here many times for an oil change and the wait is always pleasant. There is an area for children, with art supplies and activities to keep them occupied, as well as a comfortable main waiting area with drinks and snacks. The waiting area and women's restroom are always clean and organized.
When I got into my vehicle after an oil change this week, I was surprised to find a cold bottle of water waiting for me in my cup holder. A very much appreciated gesture, especially since it was in the mid 90's that day.

BK
BORIS K.
Sterling, VA
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2013
Quick service
Inspection and oil change done both within hour. Thank you!

JM
JAMES M.
Great Falls, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2013
Friendly Service
The staff is friendly, helpful, efficient, and professional.

SB
SHERI B.
Sterling, VA
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2013
efficient and proficient
I was in and out quickly and what I thought was a problem turned out NOT to be. I love the way they try to save me money!

CK
CONNIE K.
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2013
very responsive
their responsive to my needs was great.

BH
BRAD H.
Great Falls, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2013
Quick turn around. Neat and clean.
Dropped the car off at the night drop, and they called me back by 7:20am. Staff is nice, place isneat and clean.

AH
ANDY H.
Great Falls, VA
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2013
some of the people here are just the nicest people to deal with.
will be back in 3,000 miles!

BJ
BU J.
Sterling, VA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2013
courtesy and efficiency
The agent was very nice and considerate. The wait time is reasonable with multiple service needs. We will bring another car for service later this month.

DK
DONNA/MITCH K.
Sterling, VA
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2013
Over and above customer service
I dealt with Chris, Jason, and Dan, all of whom went above and beyond to figure out the precise issue with my MINI Cooper so the repairs were specific and kept my costs as low as possible. I can't say enough about their willingness to go the extra mile, do research, whatever it takes. I've been taking my vehicles to them for as long as they've been in business for a reason. Thanks, guys!

JF
JACK F.
Sterling, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2013
very helpful as soon as you step up to the counter.
Very clean, very courteous, never try to push extra services on you, but will make suggestions. We usually have our vehicles inspected at the Cascades location because of the convenience (very close to our home), and we like the way we are treated.

MP
MANI P.
Sterling, VA
Audi S4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2013
Professional staff and efficient service
Professional staff and efficient service