Virginia Tire and Auto of Cascades

Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1727 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.64286/5Overall Rating 4.64286/5Overall Rating 4.64286/5Overall Rating 4.64286/5rating 4.64286
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
93% Would Recommend
Latest Review almost 2 years ago

Reviews


MF
MICHELL F.
Sterling, VA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2013
Great customer service.
Strongly recommend this business. Nice professional staff. Place is kept clean. Short wait time. A+ don't take a chance going elsewhere.
M Flynn

DF
DEBRORAH F.
Lansdowne, VA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2013
Great customer service
I have been coming here for years and every experience has been good except one where the manager had to get involved but everything got resolved. Highly recommend this store. However, It would be nice to get a better loyalty discount.

RS
RAY S.
Sterling, VA
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2013
prompt and efficient service
great service

RT
ROBERT T.
Sterling, VA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2013
Great service and reasonable prices
I was pleased to find out that Virginia Tire and Auto could fully service my Mercedes for a fraction of the cost of going to the dealer. They did an excellent job that also fulfilled the warranty recommended service. The entire process was very professional, efficient and cost effective.

CG
CATHERINE G.
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2013
Emissions test
Very professional. I needed to get an emissions test for my car. Virginia Tire and Auto fit me in and I was out of there in under an hour.

AF
AMY F.
Sterling, VA
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2013
Thanks for convenience and ease.
We are within walking distance and are called before any unexpected expenses are incurred. And my 10 year old won the green gumball $10 dollars off!

GL
GREGORY L.
Sterling, VA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2013
Location to residence and their professionalism added with flexible with fair market service charges
They have always been FAIR , very worthy of the work performed and extremely customer conscious

MF
MEREDITH F.
Sterling, VA
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2013
Great service
Efficient, friendly and great customer service.

SB
SEAN/MONA B.
Sterling, VA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2013
Fast and Friendly
Nice people, fast and efficient.

RH
RICHARD H.
Los Angeles, CA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2013
Great Service
Drove in for a safety inspection and was in and out in about two hours. Enjoyed the friendly and courteous treatment as well as the coffee. Will definitely return.

DK
DANIELLE K.
Sterling, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2013
Customer Service
Great experience! Went for the first time last weekend to get my oil changed and my emissions and safety test's done. All of the employees were very polite. Since the person who originally does the emissions test had left for the day, they did my oil change in the evening and let me pick up my car Saturday morning at 8am. Worked out great! Wishing I had found the before now.

AC
ALFREDO C.
Sterling, VA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2013
Fast Servces
Excellent timing and service! Carl made sure my car was out of the shop on time.

MD
MANUEL D.
Sterling, VA
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2013
Great service and follow-up.
The folks at VTA of Cascades were very prompt and professional. They met my pricing expectations and the work was well done.

ME
MOLLIE E.
Sterling, VA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2013
quick, reliable and friendly service
I dropped my car off on a Monday evening expecting it to not get done until the following day, to my surprise, it was finished in two hours the same day I dropped it off!!

MF
MELISSA/MATT F.
Sterling, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2013
Efficient
They exceeded expectations. Told me that an inspection would take about an hour - car was ready in 30 min.

CB
COLLEEN B.
Sterling, VA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2013
Good, Quick Service...and pleasant, too.
I am usually well pleased with the overall operation of your store. Everything I asked was done, and done quickly. I was even given a ride home while they worked on the car. All around, very nice.

AB
ASHOK B.
Sterling, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2013
Emissions
Really quick service and great staff!

JC
JOHN C.
Sterling, VA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2013
very reliable
Always courteous and answers questions. I have been a customer for a long time and will continue to be in the future.

KP
KATHERINE P.
Sterling, VA
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2013
Great Service!
First time customer - just in for a simple oil change and was quick and painless. Diagnostic test showed some weakness in my car battery but NO high pressure tactics to buy a new one then-and-there. Just a very helpful and educational interaction. New to the neighborhood and we'll be back!

MO
MARY O.
Sterling, VA
Buick Rainier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2013
Outstanding Service
Great job as usual. The people make this place, Thanks Guys.!!!