Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

583 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


CK
Candy K.
Menifee, CA
Chrysler 200
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/04/2018 Category: Service
Candy said the vehicle was at the facility for 7 days. She had to rent a vehicle for transportation. She would never recommend this business because the staff should have told her the vehicle had to go to the Chrysler dealership for things that they could not complete there. She is upset because they charged her for these things up front.
This review was collected via phone interview by Customer Research Inc.

TR
TRICIA R.
Menifee, CA
Toyota Tacoma
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/15/2016
Great work and good prices. Customer care...???
Well I have been taking my cars/trucks to this auto repair for years now, mainly for all major services and other repairs that have been needed. The last few times I have been there I would have to say that Mike, the owner has not been the friendliest..he always seems very dry and not pleasant to speak to. He was hard to get to even crack a smile, this to me is a huge deal as he seems like he doesn't go out of his way to be upbeat and more friendly. Let alone I had needed shocks for my truck and had a friend of the family get me a good deal of price so they did it and not Mike's shop (inland auto) and hes was not happy about that...I don't know if I will return as the customer care needs to be better. Not so angry and mad at me for getting shocks done elsewhere....I send him alot of friends for work on their cars and this disappoints me...they have mentioned the same thing that he seems very "blah" no emotion when they talk to him. So cheer up and be friendly that will get you far and make people happy.

EC
Eric C.
Wildomar, CA
Dodge Grand Caravan
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/06/2016 Category: Service
Eric said this business broke the handle for his oil disk and did not fix it. The oil disk is something that would need to be replaced. He would not recommend them because they have not fixed the oil disk.
This review was collected via phone interview by Customer Research Inc.
Mike M. from Inland Auto responded on 07/08/2016

We replaced the oil dip stick, which was ready to brake already or it would have never broke when we checked the oil sorry.


CR
CYNTHIA R.
Murrieta, CA
Toyota Sequoia
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/05/2016
Could use some work on customer service
First time in to get my brakes replaced on my Toyota Sequoia, everything was good. About a month later I returned for a fuse replacement & oil change. After finishing the work on my vehicle, Mike was very harsh with me. He told me that they are not an oil changing place and I should take it to grease monkey or somewhere like that next time. Even though they have a sign on the front counter saying if you post a review you will get a discount on your oil change and they have a coupon on their site for 50% off an oil change. You don't want my money, fine, I'll take it somewhere else. After leaving, I noticed they left a dirty rag on my passenger side floorboard.

KS
Ken S.
Murrieta, CA
Toyota Avalon
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/02/2016 Category: Service
Ken said he went to this business and they told him his power steering fluid was leaking. He told them he was taking his vehicle out of there because he did not have the money. He told them he thought it was an oil leak, for he touched the oil in his garage. They told him it was probably a combination since the power steering fluid reservoir was low. When he was about to take his keys and leave, they told him the drain plug was a little loose, which could be the cause for the oil leak. When he got home, he saw there was no leak in the power steering, so he was a little concerned that he was going to be charged for services he did not need.
This review was collected via phone interview by Customer Research Inc.

PM
Patricia M.
Murrieta, CA
Lexus LS 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Patricia said all the work the business does is great. She trusts them completely.
This review was collected via phone interview by Customer Research Inc.

MT
Matt T.
San Clemente, CA
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Matt said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

KS
Kennan S.
Lake Elsinore, CA
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Spoke with Keenan. He said he went in for a smog check. It was quick, done in 20 minutes, and there were no problems. He would recommend this business for a smog check. The price was good, and the guy was nice.
This review was collected via phone interview by Customer Research Inc.
Mike M. from Inland Auto responded on 07/11/2018

Thank you Kennan for yor visit here with us. We appreciate your business.


EE
Elizabeth E.
Murrieta, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Elizabeth said her smog check was excellent at this facility.
This review was collected via phone interview by Customer Research Inc.

RB
Raul B.
Murrieta, CA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Raul said the staff are honest, the prices are fair, and the service is always good.
This review was collected via phone interview by Customer Research Inc.

RM
ROY M.
Sun City, CA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Auto repair
The only place that I will take my vehicle to be serviced. They are honest and through.

GB
Gustavo B.
Temecula, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Gustavo said the staff at this business were very professional and they took the time needed to resolve the issues with his vehicle.
This review was collected via phone interview by Customer Research Inc.

GF
Gary F.
Murrieta, CA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Gary said he is a satisfied customer of this business, and he was pleased with how smoothly everything went.
This review was collected via phone interview by Customer Research Inc.

JS
JAYNET S.
Temecula, CA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Oil Change and Axle Boot repair
As usual it was easy to have my care repaired at Inland Auto Repair. Everyone is pleasant and so far all of my auto repair needs have been excellent

LV
Luis V.
Temecula, CA
Lexus GS 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Luis said they do a good job.
This review was collected via phone interview by Customer Research Inc.

NM
Nicole M.
Murrieta, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Spoke with Brent. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Wildomar, CA
Cadillac Escalade EXT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
David said he would go back for his next service. The staff was helpful and provided great service.
This review was collected via phone interview by Customer Research Inc.

AP
Angela P.
Murrieta, CA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Angela said the staff were honest and fast. She said Mike is awesome and personable.
This review was collected via phone interview by Customer Research Inc.

HO
Hannah O.
Hemet, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Hannah said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

MA
Mayoli A.
Murrieta, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Mayoli said she has been to the business 5 times and she is very happy with the service. The staff has excellent people.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 583 in total