Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

941 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


JW
JR W.
Allen, TX
Chrysler PT Cruiser
Verified Customer
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12/08/2018
Most honest and Professional Shop Anywhere!
Time and time again, these guys prove that they are not only the best mechanics in the business, but they are the most honest. This is about ht 5th time they have saved me from another dishonest and / or incompetent diagnosis . Cannot say enough good things about these men.

GE
Glen E.
Frisco, TX
Mercedes-Benz E350
Verified Customer
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12/03/2018
They do things right the first time!
Professional!


Glenn H Early

RK
Romie K.
The Colony, TX
Jeep Compass
Verified Customer
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12/01/2018 Category: Service
Romie said the employees were great, friendly, attentive and honest. She didn't have to wait for someone to drive in her vehicle to detect the problem. Unfortunately, they do not do payment plans and she could not afford to pay all at one time for a very expensive repair.
This review was collected via phone interview by Customer Research Inc.

SA
Steven A.
Carrollton, TX
Jeep Wrangler
Verified Customer
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11/22/2018
The people are the best
I would not service any of my vehicles any place else. The staff is simply the best.

KJ
Kellum J.
Richardson, TX
Subaru Forester (Natl)
Verified Customer
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11/16/2018
Honesty, skill, price
I won't take my car anywhere else now. These folks are scrupulously honest and tell you EXACTLY what they are doing in as much detail as you want. They seem to know everything about cars and they give a very fair price!

WD
Wade D.
Lewisville, TX
Mercedes-Benz SLK-Class
Verified Customer
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11/14/2018
Great Communication and fair pricing
Very Professional one stop shop that has the customer in mind and wont skimp on the small details just to get your car out of their service bay.

JT
Jerry T.
Little Elm, TX
Honda Odyssey
Verified Customer
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11/13/2018
LD is amazing, quick service and trustworthy
It is nice to be able to trust your mechanic, if you are going somewhere else you probably can’t say that.

DM
Davis M.
Frisco, TX
Ford F-150
Verified Customer
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11/10/2018
They stand behind their work
First time I've ever had to take anything back to LD Automotive. Been using them for many years. They jumped right on the problem fixed it to my satisfaction and sent me on my way. Great doing business with you

MJ
Marzenna J.
Frisco, TX
Mercedes-Benz GLE
Verified Customer
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11/09/2018
the only place you want to be
great people and very professional !!!on top of all very honest on all they do.
definitely will return and recommend

SO
Samuel O.
Mc Kinney, TX
Chevrolet Equinox
Verified Customer
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11/09/2018 Category: Service
Samuel said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Frisco, TX
Ford Escape
Verified Customer
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11/08/2018
Excellent
I can't say anything but GREAT JOB. They do great work and they treat people with respect.

Verified Customer
Frisco, TX
Ford Focus
Verified Customer
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11/07/2018
Prompt, courteous maintenance
Prompt, courteous maintenance. I am glad that LD is taking care of my car.

I would post review as myself if my name was correct. :(

CS
Carla S.
Little Elm, TX
Nissan Rogue
Verified Customer
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11/07/2018
Honesty
They dont try and take advantage saying you need something done to your car that it doesn't need. That means a lot.

JH
James H.
Frisco, TX
Honda Accord Coupe
Verified Customer
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11/06/2018
Best shop I've found
I tried quite a few shops over the years but had trouble finding one I fully trusted. When I finally came across LD I was hooked after my first visit. They never try selling me on work that isn't necessary and the work they perform is of the highest quality.

JA
Jaymz A.
Texas
Nissan Altima
Verified Customer
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11/03/2018 Category: Service
Jaymz said that the business is great and he recommends anyone to go there. His uncle works there and that is what first took him to the place. Now, he goes because he likes the work.
This review was collected via phone interview by Customer Research Inc.

DL
Douglas L.
Mc Kinney, TX
Ford Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/29/2018
Cooling System Repairs - Very Disappointed
I am very disappointed. I recently brought my 2012 F-150 in for some cooling system repairs and a tune up. The day I got my truck back, the cooling fan kicked on loud while I was driving home from picking up my truck (note that it wasn't doing that before I had the repairs done). I called LD and they told me to bring it in the next day. My truck was with LD basically all day the following day and I was told that there were some air bubbles in the cooling tank that needed to work their way out, and that all should be good. I picked it up, and sure enough on my way home, it happened again. I brought it back to LD, and same thing. They had my truck all day, told me that there were still a few air bubbles in the system, and that it should be good to go. To this day, I continue to have this issue. I brought my truck to them three separate times (and paid big $$), and they can't seem to figure out why the fan keeps kicking on (again, I've had the truck for 6 years, and it's never done that). I don't have time to keep leaving my truck with them all day, only to have the same issue keep popping up.

Verified Customer
Frisco, TX
Ford Mustang
Verified Customer
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10/26/2018
Friendly Staff
Great group of individuals. Jonas has always been a pleasure to work with. You never really get the feeling that these guys are giving you the run around and they do quality work.

JL
Jiyuan L.
Frisco, TX
Toyota Sienna
Verified Customer
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10/25/2018
Great customer satisfaction here
Good customer service, very reliable and honest. Used them for a couple of years already.

Verified Customer
TX
Honda Pilot
Verified Customer
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10/25/2018
Great auto shop
I finally found a honest auto repair shop.

BH
Blake H.
Prosper, TX
Ford Police Interceptor
Verified Customer
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10/23/2018 Category: Service
Blake said that the place is always good to him.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review