Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

881 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


DO
Duane O.
The Colony, TX
INFINITI Q60 Coupe
Verified
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08/13/2018
Pre purchase review of used car
Thorough job of checking out a potential used car. Professional and prompt. Clear communication of next steps. Well worth the time and $100.

JS
Johnny S.
Garland, TX
Porsche Cayenne
Verified
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08/11/2018 Category: Service
Johnny said everything went well at this business. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

LD
Logan D.
Frisco, TX
GMC Acadia
Verified
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08/09/2018
Quote
The guys at L&D provided an oil change AND let us know that our battery died in the process and recommended we replace. They quoted $250 to replace the battery. That seemed a bit high, so we just went to Autozone and saved $75 by installing ourselves. I’m sure that extra $75 was due to labor.

DW
Dillon W.
Frisco, TX
Mazda Mazda3
Verified
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08/07/2018 Category: Service
Dillion said he had no issues.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Frisco, TX
Lexus RX 350
Verified
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08/05/2018
Friendly!
Everyone was extremely helpful and friendly!!! I will most definitely bring my car back here as my first experience was excellent!!

SP
Sanjay P.
Frisco, TX
Nissan Frontier 2WD
Verified
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08/04/2018 Category: Service
Sanjay said from the quote to the actual work, the staff did a pretty good job. They showed him everything they did along the way.
This review was collected via phone interview by Customer Research Inc.

CD
Coleene D.
Frisco, TX
Lexus GX 460
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Coleene said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Frisco, TX
Mercury Milan
Verified
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08/03/2018
Great place!
Friendly, polite staff who didn't try to sneak extra costs into the service. It would have been nice if it had been a little faster - I was quoted at a 1-1.5 hour wait and it was almost 3 hours; it was a busy morning so I understand.

Verified Customer
Prosper, TX
Honda Odyssey
Verified
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08/01/2018
An honest mechanic!
I have confidence in LD auto.

BD
Bob D.
Carrollton, TX
Cadillac STS
Verified
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07/28/2018
Auto repair
Great service

PL
Phillips L.
Frisco, TX
Jaguar X-TYPE
Verified
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07/25/2018
Always a good experience!
Gabriel & Crew are always responsive & eager to resolve any problems I have with my Jaguar!

I highly recommend this organization!

HN
Harold N.
Frisco, TX
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018
Service you can absolutely trust.
These folks are the best. Service work you can absolutely trust and in a most timely manner.

HC
Hilary C.
Little Elm, TX
HUMMER H3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Hilary said had a few different issues and the staff fixed them. The people were friendly and very polite, they had a clean facility. She felt confident that they could help, and they didn't do any extra work that wasn't asked for. Instead they offered options, their prices were fair, and she felt she definitely could get help if she called or went back. Overall the experience was great, and she really appreciates their help.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Frisco, TX
Ford Escape
Verified
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07/19/2018
LD automotive = GREAT service
The crew at LD automotive are the BEST. Customer service and commitment to excellence is what they thrive on.

JR
James R.
Potosi, MO
Dodge Neon
Verified
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07/17/2018
Grateful Travelers
L D Automotive was truly a Life Saver for us yesterday! We are here from St Louis watching our grandson bowl in the Junior Gold Tournament. As luck would have it our cars air conditioner quit working in this Dallas Record Heat due to a very expensive part that numerous places told us it would take days or weeks to get and before they would even get to it! We tried for one day navigating around Dallas and were so miserable .A restaurant server told us to call LD Automotive. We did and LD said bring your car in we will look at it right now ! In less than 30 minutes they had our Air Blowing Cold for one-seventh of the cost !!! WE ARE SO GRATEFUL!!!

WL
William L.
Saint Louis, MO
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
William said they were friendly, knowledgeable, and communicated well. They weren't able to fix the problem but were able handle the situation.
This review was collected via phone interview by Customer Research Inc.

GL
Gahn L.
Frisco, TX
Jeep CJ5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Gahn said it took longer than expected for the staff to get his vehicle in. He made an appointment online and got a response and an email confirmation. When he arrived for his appointment, the staff told him they weren't aware that he was coming in and they never got any information about his appointment. He mentioned the email confirmation he received, and the staff said it must have been an automatic response. He thought this was strange since the confirmation wasn't sent to him immediately after making the appointment, there were grammar issues, and there was a personalized message wishing him a happy fourth of July. The staff said they didn't have time for him so they sent him away and told him they would call him later that day and get him in. They never called that day or the next, so he finally called after two days and they got a new appointment sorted out. The service work itself was good.
This review was collected via phone interview by Customer Research Inc.

GS
Gezime S.
Mc Kinney, TX
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Gezime said the staff was friendly and informative.
This review was collected via phone interview by Customer Research Inc.

PP
Praveen P.
Frisco, TX
INFINITI QX60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Praveen said the facility was quick, did a great job and explained everything well. He was in and out in 30 minutes.
This review was collected via phone interview by Customer Research Inc.

RJ
Rusty J.
Frisco, TX
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Quality work at reasonable prices
I've taken my 2000 Suburban to LD Automotive for multiple repairs over the last few years. These guys do great work at affordable rates.