Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

665 Reviews

99% Would Recommend
Latest Review about 2 hours ago

Reviews


MG
Michael G.
Mundelein, IL
Toyota Avalon
Verified Customer
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12/10/2018
Mundelein Tire and Service does it again!
Brought my vehicle in on Friday morning for John to look at.
The last day of the week, he is usually too busy to take on another customer, he's working to get out the vehicles he has at the shop.
When I dropped off the car, I communicated my thoughts on the problems I had been experiencing. John listened carefully, took that information and used it to aid in diagnosing the issues with the vehicle. Coupling my thoughts with the feedback from his diagnostic devices, John was able to streamline his assessment of the vehicle's problem. The issues with the vehicle were confirmed in a timely fashion, parts were promptly ordered and the work was completed on Friday afternoon.

JP
Jenny P.
Long Grove, IL
Audi A3
Verified Customer
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12/06/2018
Audi services
They always only recommend services that are required whereas the dealer recommended additional services. They are always very friendly and know me by name as a preferred customer.

BB
Barb B.
Mundelein, IL
Hyundai Veracruz
Verified Customer
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12/02/2018
Convenient, no waiting, fast service
We've taken our cars here for many years. John listens to you when you explain what you need done to your car from weird noises to regular maintenance. His employees are polite and know what they're doing. When I pick up my car I feel confident everything I asked was done.

JI
Jim I.
Mundelein, IL
Ford Escape
Verified Customer
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11/30/2018
New battery
My wife’s suv was deadShe call John he asked her what was wrong she told him he called the towing service they called her within a couple of hours how was brought over to John’s Place and fixed perfect the next day. As always best crew there.

TL
Tony L.
Mundelein, IL
Subaru Outback
Verified Customer
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11/30/2018
personal vehicle service
The Mundelein Tire and Service Center is the best automotive service center that I have ever had. The knowledge of vehicle maintenance and service is second to none. Communication about automotive needs is clear and concise. And the service is punctual with no surprises.

JR
Jean R.
Mundelein, IL
Nissan Rogue
Verified Customer
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11/23/2018
Oil change and brakes
John at Mundelein Tire is a great guy to know when it comes to keeping the cars running. He doesn’t suggest unnecessary work and his prices are low compared to all others in the area. Honest mechanic.

CO
Clifford O.
Mundelein, IL
Chevrolet Impala
Verified Customer
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11/22/2018
Excellent, honest service at a fair price
I have been taking my cars here for years. They always tell you if a repair is needed right away or if it can be put off. They do not inflate the prices of parts or labor.

TR
T R.
Mundelein, IL
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11/06/2018
Excellent service
Been taking my family’s vehicles here for almost 20 years. Was initially referred to John from someone who lives 10 miles away and only goes to him. He knows cars and cares for his customers. Works hard and is priced fair. I frequently refer others in town to him only to find out they are already steady customers.

JO
Julie O.
Mundelein, IL
Ford F-150
Verified Customer
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10/17/2018
One stop shop
John and his crew get the job done right. Honest and fair. John takes time to explain the problem and how to fix it. We have been going here for years.thanks John

MR
Melissa R.
Grayslake, IL
Chevrolet Impala
Verified Customer
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10/15/2018
Great Service
I have taken my car here twice. (It's a 2000) The service is great. They are very flexible with arranging to drop the car off, payments and pickup. I would recommend them to anyone who needs tire and auto service. I feel they are very knowledgeable and reasonable.

Verified Customer
Fox Lake, IL
Chevrolet TrailBlazer
Verified Customer
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10/14/2018
Great work at a great price
John always takes care of me getting my truck repaired always same day. His price is below average so he also gives you high quality for lower cost. I reccomend him to my friends in the area. Very nice people.

PK
Pete K.
Illinois
Ford Focus
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/27/2018 Category: Service
Pete said he thinks the business overcharged him for the parts.
This review was collected via phone interview by Customer Research Inc.
John H. from Mundelein Tire and Service responded on 10/04/2018

Parts pricing can be a point of contention in the auto repair industry today. Consumers can usually purchase parts on the internet or at discount parts stores significantly below our cost for the same part. We price our parts at industry standard profit levels.


MG
Mathew G.
Mundelein, IL
Honda CR-V
Verified Customer
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09/27/2018 Category: Service
Mathew said the staff did exactly what he expected and were very courteous.
This review was collected via phone interview by Customer Research Inc.

SR
Stacey R.
Grayslake, IL
Toyota Camry
Verified Customer
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09/24/2018 Category: Service
Stacey said that he and his wife both recommend this business all the time.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Mundelein, IL
Honda Civic Si
Verified Customer
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09/23/2018
Intermittent Brake Noise
My 2006 Honda Civic, with 86,000 miles on it, was making an intermittent, peculiar noise upon braking. Intermittent problems are difficult to diagnose. John listened to my nebulous description and agreed to examine the issue. It turns out that the rear brakes were shot and required replacement. But the intermittent noise was more difficult to fix, and it probably is related to some sort of glitch in the ABS system involving the left front wheel. John and his crew skillfully evaluated the problem and ruled out the other three wheels as the source of the noise. This required a high level of expertise, as well as advanced diagnostic equipment and deductive logic. I am always pleased with the conscientious attention to detail and quality service that John and his crew provide. Highly recommended.

JC
Jeffrey C.
Mundelein, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Jeffrey said the employees were quick, did a great job and the price was fair.
This review was collected via phone interview by Customer Research Inc.

DJ
Dustin J.
Gurnee, IL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Spoke with BJ. He said they were very professional, kept him informed and they did a good job as usual.
This review was collected via phone interview by Customer Research Inc.

MS
Melina S.
Mundelein, IL
Dodge Avenger
Verified Customer
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09/17/2018 Category: Service
Melina said the business had her in and out in about less then half an hour, she would definitely do business with them again.
This review was collected via phone interview by Customer Research Inc.

SG
Steve G.
Grayslake, IL
Kia Forte
Verified Customer
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09/16/2018
Trustworthy & Affordable
We have had our cars serviced here many times, and I am always pleased with the service and the price. I am comfortable knowing that John won't recommend work that doesn't need to be done or overcharge for anything. We are very pleased and will continue to return to have our cars serviced here.

Verified Customer
Mundelein, IL
Hyundai Sonata
Verified Customer
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09/04/2018
Service
John and his mechanics are friendly, professional and have reasonable prices. I've been with them for over 20 years.