Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

671 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


PK
Pete K.
Illinois
Ford Focus
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/27/2018 Category: Service
Pete said he thinks the business overcharged him for the parts.
This review was collected via phone interview by Customer Research Inc.
John H. from Mundelein Tire and Service responded on 10/04/2018

Parts pricing can be a point of contention in the auto repair industry today. Consumers can usually purchase parts on the internet or at discount parts stores significantly below our cost for the same part. We price our parts at industry standard profit levels.


RT
Rodolofp T.
Mundelein, IL
Volkswagen GTI
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/26/2018 Category: Service
Rodolofp said there was an issue with his vehicles bumper after his service.
This review was collected via phone interview by Customer Research Inc.
John H. from Mundelein Tire and Service responded on 07/27/2018

Sorry to hear about the issue with the bumper. Installing the water pump did not require the bumpers removal and if we noticed an issue with it we would have brought it to your attention or repaired it.


NS
Nick S.
Buffalo Grove, IL
INFINITI Q50
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/11/2018 Category: Service
Nick said the communication with the staff was great and the owner was very nice and kind. However, the mechanic completed the alignment but didn't catch the bent front tire rim.
This review was collected via phone interview by Customer Research Inc.

TV
Tkavhenko V.
Mundelein, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/23/2016 Category: Service
Tkavhenko said he was disrespected at this business. The counter person spoke rudely to him. The technicians broke the steering stabilizer on his vehicle and wanted him to pay for it to be repaired. It was a Friday evening around closing and maybe they did not want to stay later and repair his vehicle. He is totally appalled with the service and will not be returning.
This review was collected via phone interview by Customer Research Inc.

NW
Nancy W.
Round Lake, IL
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Excellent Service
I had an great experience and at a reasonable price. You cant always find auto service that you can trust, but they are people we do trust. I reccomend them highly!

JF
Javier F.
Long Grove, IL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
Toyota
thank you John for the great service

TM
Teri M.
Mundelein, IL
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
John is so fair and reasonably priced!
I would highly recommend Mundelein Tire and Service. John always tells you exactly what you need or don't need done and is fair and honest. I trust him completely and his prices are reasonable. I take all 3 of my cars here.

MS
Mark S.
Mundelein, IL
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Great work at reasonable prices
Two flat tires due to rim leaks. Needed rims cleaned and polished. Remount tires. Oil change. Cabin filter and air filter. Done without any need to rearrange my budget. Best price in town for quality work.

JF
Javier F.
Long Grove, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Honda Crv
John thank you for the great service you give to all the costumers

Verified Customer
Mundelein, IL
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Outstanding Service!
John was fantastic-he got the job done quick and the price was very reasonable! I would highly recommend contacting John for your car repair issues.

MG
Michael G.
Mundelein, IL
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Mundelein Tire and Service does it again!
Brought my vehicle in on Friday morning for John to look at.
The last day of the week, he is usually too busy to take on another customer, he's working to get out the vehicles he has at the shop.
When I dropped off the car, I communicated my thoughts on the problems I had been experiencing. John listened carefully, took that information and used it to aid in diagnosing the issues with the vehicle. Coupling my thoughts with the feedback from his diagnostic devices, John was able to streamline his assessment of the vehicle's problem. The issues with the vehicle were confirmed in a timely fashion, parts were promptly ordered and the work was completed on Friday afternoon.

JP
Jenny P.
Long Grove, IL
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Audi services
They always only recommend services that are required whereas the dealer recommended additional services. They are always very friendly and know me by name as a preferred customer.

BB
Barb B.
Mundelein, IL
Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Convenient, no waiting, fast service
We've taken our cars here for many years. John listens to you when you explain what you need done to your car from weird noises to regular maintenance. His employees are polite and know what they're doing. When I pick up my car I feel confident everything I asked was done.

JI
Jim I.
Mundelein, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
New battery
My wife’s suv was deadShe call John he asked her what was wrong she told him he called the towing service they called her within a couple of hours how was brought over to John’s Place and fixed perfect the next day. As always best crew there.

TL
Tony L.
Mundelein, IL
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
personal vehicle service
The Mundelein Tire and Service Center is the best automotive service center that I have ever had. The knowledge of vehicle maintenance and service is second to none. Communication about automotive needs is clear and concise. And the service is punctual with no surprises.

JR
Jean R.
Mundelein, IL
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Oil change and brakes
John at Mundelein Tire is a great guy to know when it comes to keeping the cars running. He doesn’t suggest unnecessary work and his prices are low compared to all others in the area. Honest mechanic.

CO
Clifford O.
Mundelein, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Excellent, honest service at a fair price
I have been taking my cars here for years. They always tell you if a repair is needed right away or if it can be put off. They do not inflate the prices of parts or labor.

TR
T R.
Mundelein, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Excellent service
Been taking my family’s vehicles here for almost 20 years. Was initially referred to John from someone who lives 10 miles away and only goes to him. He knows cars and cares for his customers. Works hard and is priced fair. I frequently refer others in town to him only to find out they are already steady customers.

JO
Julie O.
Mundelein, IL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
One stop shop
John and his crew get the job done right. Honest and fair. John takes time to explain the problem and how to fix it. We have been going here for years.thanks John

MR
Melissa R.
Grayslake, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Great Service
I have taken my car here twice. (It's a 2000) The service is great. They are very flexible with arranging to drop the car off, payments and pickup. I would recommend them to anyone who needs tire and auto service. I feel they are very knowledgeable and reasonable.