Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

643 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


RT
Rodolofp T.
Mundelein, IL
Volkswagen GTI
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/26/2018 Category: Service
Rodolofp said there was an issue with his vehicles bumper after his service.
This review was collected via phone interview by Customer Research Inc.
John H. from Mundelein Tire and Service responded on 07/27/2018

Sorry to hear about the issue with the bumper. Installing the water pump did not require the bumpers removal and if we noticed an issue with it we would have brought it to your attention or repaired it.


NS
Nick S.
Buffalo Grove, IL
INFINITI Q50
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/11/2018 Category: Service
Nick said the communication with the staff was great and the owner was very nice and kind. However, the mechanic completed the alignment but didn't catch the bent front tire rim.
This review was collected via phone interview by Customer Research Inc.

TV
Tkavhenko V.
Mundelein, IL
Jeep Grand Cherokee
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/23/2016 Category: Service
Tkavhenko said he was disrespected at this business. The counter person spoke rudely to him. The technicians broke the steering stabilizer on his vehicle and wanted him to pay for it to be repaired. It was a Friday evening around closing and maybe they did not want to stay later and repair his vehicle. He is totally appalled with the service and will not be returning.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Mundelein, IL
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Spoke with John's wife. She said the staff towed her vehicle to the facility and started working on it right away. They fixed it and got it back to her the next day.
This review was collected via phone interview by Customer Research Inc.

BP
Brandon P.
Mundelein, IL
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Brandon said John is a great guy and does quality work. He gets him in and out quickly. He sets realistic expectations. The prices are reasonable and he runs a clean business .
This review was collected via phone interview by Customer Research Inc.

GO
Gary O.
Mundelein, IL
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Gary said the business is the best. He would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TH
Terry H.
Mundelein, IL
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Terry said the service at this business was quick, efficient and professional.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Mundelein, IL
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Steve said they always do a good job and take care of him.
This review was collected via phone interview by Customer Research Inc.

TS
Tony S.
Grayslake, IL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Tony said the employee always does a great job with the repairs, he's quick and the price was fair.
This review was collected via phone interview by Customer Research Inc.

JK
Justin K.
Mundelein, IL
Lexus GS 400 Luxury Perform Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Justin said that he is always satisfied with the work that John does on his vehicle. He recommends this business one hundred percent.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Buffalo Grove, IL
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Fixing only what needs to be fixed..
John fixes only what needs fixing and nothing else. I drive 15 miles to his place because of that.

JS
Jim S.
Mundelein, IL
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Jim said the employees provided consistent quality service. They had his vehicle in and out of service quickly. They provided reasonable service. The service was at a fair price.
This review was collected via phone interview by Customer Research Inc.

IW
Ilyce W.
Vernon Hills, IL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Ilyce said the staff were accommodating. They worked in a hurry to get her vehicle ready for inspections.
This review was collected via phone interview by Customer Research Inc.

NM
Natalie M.
Vernon Hills, IL
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Natalie said the employees fixed her vehicle's problem and didn't try to up sell her.
This review was collected via phone interview by Customer Research Inc.

ZF
Zachary F.
Mundelein, IL
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Zachary said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

BH
Bree H.
Mundelein, IL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Bree said they explained what was done. She expressed her concerns and they addressed them. They did not try to push anything unnecessary.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Vernon Hills, IL
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Honest and trustworthy
I thought for sure I’d need 4 new tires but they said I still had a lot of wear on them and fixed my flat- all for an astonishingly low price. They will always have our business.

JC
Joe C.
Mundelein, IL
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Joe said the staff provided quick and convenient service. They have good customer service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Palatine, IL
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Awesome service
They listen to your descriptions of what is wrong with your vehicle then they do check out. They will let you know! I really appreciate working with them.

RC
Richard C.
Mundelein, IL
Oldsmobile Eighty-Eight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Richard said the business always completes the needed services on his vehicle. The staff provide timely service at a reasonable cost.
This review was collected via phone interview by Customer Research Inc.