Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

507 Reviews

98% Would Recommend
Latest Review 17 days ago

Reviews


DA
Douglas A.
Sawyer, ND
Ford F-150
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/30/2017 Category: Service
Spoke with Connie. She said this business had to take out her alternator to replace the water pump. She hadn't gotten 50 miles out of town before something happened to her alternator. She was 580 miles from her home when this happened. She would not recommend them for service based on the issues stated.
This review was collected via phone interview by Customer Research Inc.

CA
Craig A.
Sioux Falls, SD
Dodge Caravan
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/18/2017 Category: Service
Craig said he would not recommend them due to their prices.
This review was collected via phone interview by Customer Research Inc.

JO
Jeremy O.
Tea, SD
Chevrolet Impala
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/20/2014
Easy to work with and reasonable pricing
They are good!

BO
Bob O.
Sioux Falls, SD
Chevrolet Traverse
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/17/2018
Estimate
The service was great but I was given an estimate of $200 to $300 for this repair but the actual bill was over $500.
Terry S., Owner from T.D.S. Auto Repair, Inc. responded on 01/29/2018

Terry from T.D.S. Auto Repair:  I'm glad we were able to understand each other about the last bill I did a poor job of following.  My review people will likely do a follow up. 


JL
Joseph L.
Harrisburg, SD
Mazda 6
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/29/2016 Category: Service
Joseph said normally he has good experiences at this facility. This time it was just a simple radiator hose replacement and they kept the vehicle for 4 days. They did not call him and two days later, he called and was told they had ordered the parts. Two days later, he called them again and was told the hose did not arrive. It was a horrible experience and will not recommend them for this reason.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Sioux Falls, SD
Dodge Grand Caravan
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/23/2014 Category: Service
Brian said he was given one estimate and when he went to pick up his vehicle, the cost had doubled. He was never called. He was just expected to pay the bill and that was very disappointing since he has been doing business with this facility for some time. So, he will not be recommending this facility to anyone based on this experience.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Sioux Falls, SD
GMC Sierra 1500
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/17/2018 Category: Service
Scott said the staff did more work than he'd asked them to do.
This review was collected via phone interview by Customer Research Inc.

BT
Brain T.
Sioux Falls, SD
Subaru Outback
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2017 Category: Service
Brain said the business wasn't friendly or helpful at all.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Sioux Falls, SD
GMC Sierra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/31/2016 Category: Service
Spoke with Scott. He said he went to pick up his vehicle, but had to wait the next day because this business closed before their scheduled hours.
This review was collected via phone interview by Customer Research Inc.

CS
Craig S.
Sioux Falls, SD
Ford Fusion
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/19/2016 Category: Service
Craig said they did a fine job, but there is always room for improvement.
This review was collected via phone interview by Customer Research Inc.

RW
Randy W.
Sioux Falls, SD
GMC Yukon XL
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/20/2015 Category: Service
Randy said this business was nice and they let him use their courtesy vehicle, but they had his vehicle for a week.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Sioux Falls, SD
Ford Taurus
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/10/2014 Category: Service
Joe said this business was good and able to fix the Taurus he brought in for service on this visit. However, a vehicle he brought in for servicing a coolant leak on a prior visit, is now leaking oil. Due to his prior experience, he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Ford Taurus
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/23/2014 Category: Service
Spoke with Phyllis. She said normally the business does a good job but this time Terry was out of town and they missed something on the vehicle. She also said they bring all their vehicles here.
This review was collected via phone interview by Customer Research Inc.

BF
Ben F.
Sioux Falls, SD
Chevrolet Tahoe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/13/2014 Category: Service
Ben said this business was okay but felt the service could have been better. He went in for an oil change and when he went in to pick up his vehicle he was told there was a leak. Instead of the business telling him what could be done to fix it, he had to recommend how to fix it. He wasn't very impressed by this business. There was 1 mechanic that is good and another that isn't very good. Overall, this business just wasn't very helpful, so he would not recommend them for service.
This review was collected via phone interview by Customer Research Inc.

TS
Tracy S.
Sioux Falls, SD
Chevrolet Lumina
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/07/2014 Category: Service
Tracy said Terry did a good job. He expected him to call and tell him what the problem was and the cost of the repair and how long it would take. However, Tracy had to call to get that information. Terry needs to give better updates and have better customer service.
This review was collected via phone interview by Customer Research Inc.

JH
Jerod H.
Sioux Falls, SD
Pontiac Grand Prix
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Jerod said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DJ
Daniel J.
Sioux Falls, SD
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2018 Category: Service
Daniel said the business did everything they were supposed to do, but were not able to fix the issue.
This review was collected via phone interview by Customer Research Inc.

SK
Serena K.
Sioux Falls, SD
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/01/2017
Great and honest service
It is nice knowing I can trust mechanics working on my vehicle

DS
Dan S.
Sioux Falls, SD
Pontiac Bonneville
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2017
Terry....Honesty as to how he runs his busness
if one wants to get away from the big car dealer and is looking for a honest, knowledgeable mechanic ......Terry and his employees is your answer....

LB
Leonard B.
Sioux Falls, SD
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2017
Reliable, honest and perfessional
Did not find snything wrong

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