Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

550 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


BO
Bob O.
Sioux Falls, SD
Chevrolet Traverse
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/17/2018
Estimate
The service was great but I was given an estimate of $200 to $300 for this repair but the actual bill was over $500.
Terry S., Owner from T.D.S. Auto Repair, Inc. responded on 01/29/2018

Terry from T.D.S. Auto Repair:  I'm glad we were able to understand each other about the last bill I did a poor job of following.  My review people will likely do a follow up. 


DA
Douglas A.
Sawyer, ND
Ford F-150
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/30/2017 Category: Service
Spoke with Connie. She said this business had to take out her alternator to replace the water pump. She hadn't gotten 50 miles out of town before something happened to her alternator. She was 580 miles from her home when this happened. She would not recommend them for service based on the issues stated.
This review was collected via phone interview by Customer Research Inc.

BT
Brain T.
Sioux Falls, SD
Subaru Outback
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2017 Category: Service
Brain said the business wasn't friendly or helpful at all.
This review was collected via phone interview by Customer Research Inc.

CA
Craig A.
Sioux Falls, SD
Dodge Caravan
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/18/2017 Category: Service
Craig said he would not recommend them due to their prices.
This review was collected via phone interview by Customer Research Inc.

JL
Joseph L.
Harrisburg, SD
Mazda 6
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/29/2016 Category: Service
Joseph said normally he has good experiences at this facility. This time it was just a simple radiator hose replacement and they kept the vehicle for 4 days. They did not call him and two days later, he called and was told they had ordered the parts. Two days later, he called them again and was told the hose did not arrive. It was a horrible experience and will not recommend them for this reason.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Sioux Falls, SD
Dodge Grand Caravan
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/23/2014 Category: Service
Brian said he was given one estimate and when he went to pick up his vehicle, the cost had doubled. He was never called. He was just expected to pay the bill and that was very disappointing since he has been doing business with this facility for some time. So, he will not be recommending this facility to anyone based on this experience.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Sioux Falls, SD
Ford Taurus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/10/2014 Category: Service
Joe said this business was good and able to fix the Taurus he brought in for service on this visit. However, a vehicle he brought in for servicing a coolant leak on a prior visit, is now leaking oil. Due to his prior experience, he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

BF
Ben F.
Sioux Falls, SD
Chevrolet Tahoe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/13/2014 Category: Service
Ben said this business was okay but felt the service could have been better. He went in for an oil change and when he went in to pick up his vehicle he was told there was a leak. Instead of the business telling him what could be done to fix it, he had to recommend how to fix it. He wasn't very impressed by this business. There was 1 mechanic that is good and another that isn't very good. Overall, this business just wasn't very helpful, so he would not recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MW
Max W.
Sioux Falls, SD
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Max said the business has always been that good, this business always does a fantastic job when ever he has been there. He also wanted to mention that people he has referred always come back saying they had a great experience.
This review was collected via phone interview by Customer Research Inc.

DW
Don W.
Sioux Falls, SD
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Don said the owner Terry, and the staff are good guys. They tell it like it is, and the facility is the best place to go for service.
This review was collected via phone interview by Customer Research Inc.

MV
Mike V.
Sioux Falls, SD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
Excellent
They are great.

MF
Maggie F.
Sioux Falls, SD
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Spoke with Maggie's husband. He said the staff is fantastic and they take care of them as a family.
This review was collected via phone interview by Customer Research Inc.

GG
George G.
South Dakota
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
George said his vehicle was serviced right away, the employees took care of him and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

JE
Jake E.
Sioux Falls, SD
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Jake said the service could not have been any better.
This review was collected via phone interview by Customer Research Inc.

DH
Don H.
Sioux Falls, SD
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
On the road again
I have had to, for personal reason, make trips to the east and west coast pulling a trailer.
I did not worry at all because of the outstanding care of my van at TDS. I alway know that if they find something that is an issue they will tell me and take care of it if needed.

CG
Cody G.
Valley Springs, SD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Cody said the service was quick.
This review was collected via phone interview by Customer Research Inc.

TL
Thomas L.
Sioux Falls, SD
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Honesty, fair pricing, good advice.
I have been using TDS for 20 or so years. I do highly recommend TDS to friends and family because the diagnosis is always correct and the vehicle is fixed when I leave. Pricing is very fair. I have never felt the bill to high for the particular repair.

SH
Steve H.
Sioux Falls, SD
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Steve said everything is so far so good. His vehicle is working good and they fixed his other vehicle as well.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Sioux Falls, SD
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Richard said this business has provided him with the best service for the last two years.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sioux Falls, SD
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Another Great Experience at TDS
We had a 2006 Pontiac Vibe which needed a wheel bearing repaired ASAP! We called Terry up. He had us in within two days. He sourced two possible wheel bearings for us, and was up front about the fact that the more expensive one could be guaranteed for one year, while the less expensive one could be guaranteed for two years. He had the job completed the next day to our complete satisfaction.

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