Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

498 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


BO
Bob O.
Sioux Falls, SD
Chevrolet Traverse
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/17/2018
Estimate
The service was great but I was given an estimate of $200 to $300 for this repair but the actual bill was over $500.
Terry S., Owner from T.D.S. Auto Repair, Inc.

Terry from T.D.S. Auto Repair:  I'm glad we were able to understand each other about the last bill I did a poor job of following.  My review people will likely do a follow up. 


DA
Douglas A.
Sawyer, ND
Ford F-150
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Overall Rating 1/5rating 1rating 1rating 1rating 1
10/30/2017 Category: Service
Spoke with Connie. She said this business had to take out her alternator to replace the water pump. She hadn't gotten 50 miles out of town before something happened to her alternator. She was 580 miles from her home when this happened. She would not recommend them for service based on the issues stated.
This review was collected via phone interview by Customer Research Inc.

BT
Brain T.
Sioux Falls, SD
Subaru Outback
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2017 Category: Service
Brain said the business wasn't friendly or helpful at all.
This review was collected via phone interview by Customer Research Inc.

CA
Craig A.
Sioux Falls, SD
Dodge Caravan
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/18/2017 Category: Service
Craig said he would not recommend them due to their prices.
This review was collected via phone interview by Customer Research Inc.

JL
Joseph L.
Harrisburg, SD
Mazda 6
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/29/2016 Category: Service
Joseph said normally he has good experiences at this facility. This time it was just a simple radiator hose replacement and they kept the vehicle for 4 days. They did not call him and two days later, he called and was told they had ordered the parts. Two days later, he called them again and was told the hose did not arrive. It was a horrible experience and will not recommend them for this reason.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Sioux Falls, SD
Dodge Grand Caravan
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/23/2014 Category: Service
Brian said he was given one estimate and when he went to pick up his vehicle, the cost had doubled. He was never called. He was just expected to pay the bill and that was very disappointing since he has been doing business with this facility for some time. So, he will not be recommending this facility to anyone based on this experience.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Sioux Falls, SD
Ford Taurus
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/10/2014 Category: Service
Joe said this business was good and able to fix the Taurus he brought in for service on this visit. However, a vehicle he brought in for servicing a coolant leak on a prior visit, is now leaking oil. Due to his prior experience, he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

BF
Ben F.
Sioux Falls, SD
Chevrolet Tahoe
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/13/2014 Category: Service
Ben said this business was okay but felt the service could have been better. He went in for an oil change and when he went in to pick up his vehicle he was told there was a leak. Instead of the business telling him what could be done to fix it, he had to recommend how to fix it. He wasn't very impressed by this business. There was 1 mechanic that is good and another that isn't very good. Overall, this business just wasn't very helpful, so he would not recommend them for service.
This review was collected via phone interview by Customer Research Inc.

ZG
Zach G.
Sioux Falls, SD
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Zach said the business did a good job, they were nice, friendly and also very informative.
This review was collected via phone interview by Customer Research Inc.

CT
Chuck T.
Sioux Falls, SD
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Chuck felt that they treated him fairly.
This review was collected via phone interview by Customer Research Inc.

JB
Jessy B.
Sioux Falls, SD
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Jesse said the staff's customer service has been really good.
This review was collected via phone interview by Customer Research Inc.

CG
Cody G.
Valley Springs, SD
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Cody said the service was fast and easy.
This review was collected via phone interview by Customer Research Inc.

DD
Dan D.
Sioux Falls, SD
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
2011 Silverado
I've been going to TDS for over 15 years for all of my automotive needs. The reliable service and recommendations for my vehicles makes it a no brainer.

MB
Marquette B.
Sioux Falls, SD
Cadillac CTS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Spoke with Chase. She said Terry was very helpful and kept her updated.
This review was collected via phone interview by Customer Research Inc.

BV
Blake V.
Sioux Falls, SD
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Blake said the staff always inform him of any problems and consistently get the service done on time and correctly.
This review was collected via phone interview by Customer Research Inc.

RN
Rieley N.
Sioux Falls, SD
GMC Envoy XL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Rieley said the service was good. The staff did the service he asked them to do and when they were not able to do something they explained why it should not be done.
This review was collected via phone interview by Customer Research Inc.

DL
Dan L.
Lennox, SD
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Dan said Terry does a good job.
This review was collected via phone interview by Customer Research Inc.

AB
Andrew B.
Sioux Falls, SD
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Andrew said this business finished the service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Sioux Falls, SD
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
John said the employees told him exactly what was wrong with his vehicle and only did the repairs that were needed. They wouldn't let him leave until the work was done because the vehicle was not in a good running condition, and they ended up saving him more money than if he would not have gotten his vehicle fixed. He will be doing future business.
This review was collected via phone interview by Customer Research Inc.

GG
Gary G.
Garretson, SD
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
water pump
Terry and his crew did a great job on replcing the water pump in our 2008 toyota. He also did a complete check of the vehicle to see if any thing else needed attention. He also did a computer check and found acouple of recalls that we will take care of.

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