Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

534 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


BO
Bob O.
Sioux Falls, SD
Chevrolet Traverse
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/17/2018
Estimate
The service was great but I was given an estimate of $200 to $300 for this repair but the actual bill was over $500.
Terry S., Owner from T.D.S. Auto Repair, Inc. responded on 01/29/2018

Terry from T.D.S. Auto Repair:  I'm glad we were able to understand each other about the last bill I did a poor job of following.  My review people will likely do a follow up. 


DA
Douglas A.
Sawyer, ND
Ford F-150
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/30/2017 Category: Service
Spoke with Connie. She said this business had to take out her alternator to replace the water pump. She hadn't gotten 50 miles out of town before something happened to her alternator. She was 580 miles from her home when this happened. She would not recommend them for service based on the issues stated.
This review was collected via phone interview by Customer Research Inc.

BT
Brain T.
Sioux Falls, SD
Subaru Outback
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2017 Category: Service
Brain said the business wasn't friendly or helpful at all.
This review was collected via phone interview by Customer Research Inc.

CA
Craig A.
Sioux Falls, SD
Dodge Caravan
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/18/2017 Category: Service
Craig said he would not recommend them due to their prices.
This review was collected via phone interview by Customer Research Inc.

JL
Joseph L.
Harrisburg, SD
Mazda 6
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/29/2016 Category: Service
Joseph said normally he has good experiences at this facility. This time it was just a simple radiator hose replacement and they kept the vehicle for 4 days. They did not call him and two days later, he called and was told they had ordered the parts. Two days later, he called them again and was told the hose did not arrive. It was a horrible experience and will not recommend them for this reason.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Sioux Falls, SD
Dodge Grand Caravan
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/23/2014 Category: Service
Brian said he was given one estimate and when he went to pick up his vehicle, the cost had doubled. He was never called. He was just expected to pay the bill and that was very disappointing since he has been doing business with this facility for some time. So, he will not be recommending this facility to anyone based on this experience.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Sioux Falls, SD
Ford Taurus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/10/2014 Category: Service
Joe said this business was good and able to fix the Taurus he brought in for service on this visit. However, a vehicle he brought in for servicing a coolant leak on a prior visit, is now leaking oil. Due to his prior experience, he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

BF
Ben F.
Sioux Falls, SD
Chevrolet Tahoe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/13/2014 Category: Service
Ben said this business was okay but felt the service could have been better. He went in for an oil change and when he went in to pick up his vehicle he was told there was a leak. Instead of the business telling him what could be done to fix it, he had to recommend how to fix it. He wasn't very impressed by this business. There was 1 mechanic that is good and another that isn't very good. Overall, this business just wasn't very helpful, so he would not recommend them for service.
This review was collected via phone interview by Customer Research Inc.

WG
Walt D. G.
Sioux Falls, SD
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
THE BEST!
TDS Auto Repair has been there for my wife and I for over fifteen years! I NEVER have to wonder if the recommended maintenance or service is motivated by any motive other than true need!

BS
Bart S.
Sioux Falls, SD
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Spoke with Bart's wife. She said they have gone to the business a lot and the work is good.
This review was collected via phone interview by Customer Research Inc.

AG
Alex G.
Sioux Falls, SD
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Alex said they are efficient and honest, with good customer service.
This review was collected via phone interview by Customer Research Inc.

TS
Ted S.
Sioux Falls, SD
Ford Transit Connect
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Urgent help
Terry got my vehicle in right away on little notice to keep me on schedule during a busy week ....A+...thanks!

TC
Tyson C.
Sioux Falls, SD
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Tyson said the employees explained the work with phone calls, prices and there were no surprises.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sioux Falls, SD
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Great Service and Complete Satisfaction
This was my second time getting an oil change at TDS. Terry wasn't able to fit me the first week I tried, so I told him a day and time the following week, and he got me in. The routine oil change was completed within the hour; when I returned to pick up my vehicle, Terry was just filling out the paperwork. He was competent and helpful, and the service done for my car (at a reasonable price) is great. I appreciate that TDS is a family-owned company; coming from a business family myself I gravitate to the family, service, and trust that other family-owned small businesses provide. That is certainly the case at TDS.

CH
Curt H.
Sioux Falls, SD
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Excellent service
Extremely knowledgeable. They won’t try to sell you something you don’t need and will notify you if something needs to be done.

BO
Bob O.
Sioux Falls, SD
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Thanks!
Thanks for getting me in so the car was ready for my unexpected trip! We really appreciate you, Terry!

LK
Lyle K.
Sioux Falls, SD
Chevrolet Impala
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/28/2018
Not all work performed as requested.
Terry and Co. has always done great work for my fleet of vehicles but this time they missed the mark. They did a great job on the brakes and rotors. They installed tires but not the ones that I requested. I researched the Cooper tires and wanted the Ultra Touring because of their better driveability on snow but they put the Grand Touring tires on. I wanted the transmission fluid & filter changed but they just flushed & changed the fluid. As a service technician I know that flushing does not remove the sediment in the transmission pan, in fact it stirs it up and it tends to plug the valve. Suspension noise not addressed. Overall I am satisfied with the work performed and will return in the future.

EB
Eric B.
Sioux Falls, SD
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Eric said he gets along with the owner and he does a good job.
This review was collected via phone interview by Customer Research Inc.

CW
Connie W.
Sioux Falls, SD
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
I feel confident in their expertise.
Always take great care of my vehicle!

MW
Max W.
Sioux Falls, SD
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Max said the business has been servicing his vehicles for a long time. Terry always treats him good and just always does a very good job. If anybody needs work done on a vehicle, Terry is fantastic.
This review was collected via phone interview by Customer Research Inc.

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