Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

866 Reviews

100% Would Recommend
83% Business Response
Latest Review 2 days ago

Reviews


JO
Julie O.
San Diego, CA
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Another great experience!
I appreciate the good customer service as well as the efficiency and thoroughness of the work that is done. I went in for an oil change, but then had the my windshield wipers replaced and tires rotated. My car even got washed! Wow!
Ray F. from Ray Frey Auto Center Inc responded on 12/10/2018

Thank you Julie. Nice to have a clean a car for the holidays. See you next time your car needs service.


SO
Stephen O.
San Diego, CA
BMW 740i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
First Experience
This was my first experience with Ray Frey Auto Center and I was very pleasantly surprised. I had originally gone to the dealership to have some diagnostics run for warning lights that come on in the car, and their prices were astronomical. I sent the dealer estimate to the front office at Ray Frey and they gave me a detailed estimate, parts and labor, that was much more affordable. They ran their own diagnostics and gave me an honest opinion of what services and repairs needed to be done right away, and what could be put off and watched. The front office staff was very nice and helpful and my car was done sooner than expected. I would definitely recommend them.
Ray F. from Ray Frey Auto Center Inc responded on 12/07/2018

Thanks Stephen and welcome as a new customer at Ray Frey Auto Center. We always appreciate new customers and look forward to a long time relationship. Happy Holidays.


JR
Justino R.
San Diego, CA
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Friendly staff
Came to do my oil change and tire rotation, break and tire inspection, Bob was great giving me all the information needed, even tho Ray is a very busy person he took the time to personally inspected my tires that inspire trust.
thank you Crystal for the apple for my son,
Ray F. from Ray Frey Auto Center Inc responded on 12/06/2018

Thank you Justino, always good to see you. Happy Holidays to you and your family.


CR
Craig R.
San Diego, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Excellent Service!
When you walk through the front door, Ray’s excellent service starts with a hello and a smile. This shop offers the best automotive care around. The staff is always friendly and helpful, along with being consistently honest and up-front in terms of repair needs. All general maintenance and repairs are reasonable and warrantied––the most professional and fair facility I have found in the industry.
Ray F. from Ray Frey Auto Center Inc responded on 11/30/2018

Thank you Craig for your business, always nice to see you and service your vehicles. Happy Holidays.


KR
Kris R.
Bonita, CA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Mercedes car
Thank you for your immediate service
I had several alerts for my brakes and felt it was not safe to drive
I came in not able to leave my car with no transportation and received kind considerate treatment with problem resolution
Thank you
Ray F. from Ray Frey Auto Center Inc responded on 11/28/2018

You are so welcome Kris,, thank you for your trust in our service. We appreciate your business.


DT
Dean T.
San Diego, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Professional auto service
Went in for a smog check and Ray and his staff were very professional and friendly. I was in and out in less than 30 minutes.
Ray F. from Ray Frey Auto Center Inc responded on 11/19/2018

Thank you Dean, we hope to see you next time your car needs maintenance/repairs. Have a Happy Thanksgiving.


JO
Jackie O.
San Diego, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Oil change plus additional work
Customer service is excellent and you always know what is happening with your vehicle before any work is done plus preventive maintenance for future work is discussed. Wouldn't think of going anywhere else!
J Ogdon
Ray F. from Ray Frey Auto Center Inc responded on 11/16/2018

Thank you Jackie for your loyalty. We appreciate you as a customer and hope you have a happy and safe Thanksgiving.


IF
Iren F.
San Diego, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Iren
Excellent and fast work as always.
Ray F. from Ray Frey Auto Center Inc responded on 11/14/2018

Thank you Iren, always good to see you. Have a wonderful Thanksgiving.


RB
Ray B.
San Diego, CA
Chevrolet Chevy Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
The 'folks'..:))
"Perfecta"
Ray F. from Ray Frey Auto Center Inc responded on 11/13/2018

Thank you. Always enjoy helping with your car needs.


CS
Chris S.
San Diego, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Great service, knowledgeable and honest
They diagnosed my problem very quickly. They performed the work in less than an hour and saved me from spending an unnecessary $2,000 at the Honda dealership. The car drives great now. I will definitely be going back when it's time for maintenance or if any problems come up.
Ray F. from Ray Frey Auto Center Inc responded on 11/13/2018

Awesome Chris. We love to save our customers money. We appreciate your business and look forward to seeing you next time your car needs us!


SM
Stacy M.
San Diego, CA
INFINITI QX56
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Attentive & Fast
When you have car troubles, it’s never convenient. However, when you take the car in, get a call within the hour about the precise issue/repair needed, and it’s ready for pick up couple hours later, that’s as close to “convenient” as it gets!
Ray F. from Ray Frey Auto Center Inc responded on 11/12/2018

Thank you Stacy, so glad we could make your car repairs "convenient", we realize it never really is and we're happy you came in to let us help you and your car. We appreciate your business.


Verified Customer
San Diego, CA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Excellent, fast service
Thank you for getting the Kia fixed in one day!
Ray F. from Ray Frey Auto Center Inc responded on 11/09/2018

You're welcome, thank you for your business.


MC
Mike C.
Phoenix, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Satisfied once again
Great work at a great price. Very reliable. Had some fuel injector work done to my Dodge diesel which had a small fuel leak.
Great communications.
Ray F. from Ray Frey Auto Center Inc responded on 11/08/2018

Thank you Mike for coming in for your vehicle repairs. We appreciate your business.


KH
Karen H.
San Diego, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Great service time after time!
Prompt, courteous and professional service!
Ray F. from Ray Frey Auto Center Inc responded on 11/06/2018

Thank you Karen, your loyalty means the world to us.


KS
Kimberly S.
San Diego, CA
Honda HR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Ray Frey Auto Center
Excellent service, fast and efficient as always.
Ray F. from Ray Frey Auto Center Inc responded on 11/04/2018

Thank you Kimberly, we appreciate your business. See you next time.


MS
Mike S.
El Cajon, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Ray saved me from buying a new car today!
It looked like there was no affordable way to get my 4-Runner to pass smog for under $2k to 4k, but Ray did it!

He and his crew are the best!


Mike
Ray F. from Ray Frey Auto Center Inc responded on 11/02/2018

You're welcome Mike, glad we could keep the car on the road for you a little longer.


KB
Kathy B.
San Diego, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Best ever!
As usual, efficient, kindness, fairness , knowledge, and just plain good. I brought in my sons car and it was checked immediately and repaired. My current car is under contract with the dealer, so it is being monitored there. I will be back here as soon as that runs out. I would highly recommend Ray”s to anyone. Trust is rare today, but trust Ray’s always.
Ray F. from Ray Frey Auto Center Inc responded on 11/02/2018

Thank you for your trust, we appreciate your business.


TM
Tzadoi M.
San Diego, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Ray Frey is always great!
Every time we have an issue with our car we bring it to Ray Frey - they are the best! Always honest and I never feel like they're trying to get me to repair more than necessary. We will keep coming back!
Ray F. from Ray Frey Auto Center Inc responded on 10/29/2018

Thank you Tzadoi. We appreciate your loyalty and look forward to taking care of your vehicle next time you need maintenance/repairs.


AK
Alice K.
San Diego, CA
Honda Accord Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
As always, great service
I was in for an oil change. As usual it was completed without incident and I left with a sparkling clean car. I'll be back again.
Ray F. from Ray Frey Auto Center Inc responded on 10/28/2018

Thank you Alice, we always enjoy seeing you and servicing your vehicle. See you next time.


BB
Brady B.
San Diego, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Outstanding customer service
Best communication and honesty in an industry where those qualities are extremely hard to find.
Ray F. from Ray Frey Auto Center Inc responded on 10/25/2018

Thank you Brady, we appreciate your business.


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