Checkered Flag Auto Repair

Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

572 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review over 1 year ago

Reviews


ES
ELLIOT S.
East Granby, CT
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Oil Change/ Rear Noise
Again we had a great experience with Checkered Flag's service we brought our Honda Pilot in for an oil change and also wanted them to look into a sound in the rear of the vehicle. They actually were able to complete the job in one afternoon and explained that it was not necessary to change both the bushings and links so that saved us money. I know other auto places will try to sell you the world even things that you do not need done not Checkered Flag they have been honest with us which is very important.

ZM
ZDENECK M.
West Granby, CT
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
Repair front end
Qquick and accurate problem identification and repair. Friendly service.

KY
Kim Y.
Granby, CT
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2018 Category: Service
Kim said she went to pick up her second tire yesterday at the business, but the parking lot was blocked off by police vehicles, so she wasn't able to get the tire for her vehicle.
This review was collected via phone interview by Customer Research Inc.

SK
Scott K.
Granby, CT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Scott said the business did a great job and the service was good.
This review was collected via phone interview by Customer Research Inc.

PO
Paul O.
Hartford, CT
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Paul said the service was completed in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

ZM
ZDENECK M.
West Granby, CT
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
Attentive, convenient access
Great, service

KH
KEVIN H.
East Granby, CT
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2018
Nissan Quest Control Arm Repair
Fast dependable service; great experienced technicians; the repair was completed on-time and at the quoted price.

CS
CHRIS S.
West Suffield, CT
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
Very pleased
Went to get rotation then was told my tires where in bad shape. Went to get tires next store and was very pleased w/ there customer service.

DM
Don M.
Granby, CT
Dodge Dart
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
Don said he had a problem with his head lights after the staff worked on his vehicle. He has to take it back in order for them to correct the mistake.
This review was collected via phone interview by Customer Research Inc.

EC
Ed C.
Simsbury, CT
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Spoke with Charles. He said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

CK
Colin K.
Tariffville, CT
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Colin said the team got the work done within an hour. They were awesome, friendly and accommodating. He stated he would like to thank them for their time.
This review was collected via phone interview by Customer Research Inc.

TM
TOM M.
North Granby, CT
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018
New tires
Jeffrey did such a wonderful job

RS
Robert S.
Southwick, MA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Robert said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

AS
ALLEN S.
Simsbury, CT
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018
Service
Once again, call and taken right in. Great service.

DR
DONNA R.
East Granby, CT
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
Good Work Done Right
Blew a power steering line on my 2004 F 150 decided to have all of them replaced done with in a reasonable time

SH
Shane H.
East Granby, CT
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
Shane said he would recommend this business for service, but it was a little expensive.
This review was collected via phone interview by Customer Research Inc.

JK
JAMES K.
East Granby, CT
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017
The service
Excellent service. Reasonably priced tires. Overnight drop off is a Godsend.

BU
BETHANY U.
South Windsor, CT
GMC Sierra 3500 Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017
Awesome Customer Service!
Had a TON of work done on our GMC Sierra and BMW 330xi recently. They ran into quite a few problems with both vehicles because of the lack of maintenance that was done on them previously, but they kept us up to date with everything and both vehicles drive like new again!

DB
David B.
GRANBY, CT
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
David said the business did everything well and on time.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
East Granby, CT
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017 Category: Service
Richard said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.