Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

329 Reviews

100% Would Recommend
Latest Review about 2 months ago

Reviews


ML
MARBY L.
Morgan Hill, CA
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2016
Always reliable
Davis Auto. Care always does a great job, and I can always rely on them to take great care of my car.
Dean D. from Davis Auto Care responded on 07/12/2016

THANK YOU FOR THE REVIEW . IS THERE ANYTHING WE CAN DO TO IMPROVE OUR SERVICE TO GET US TO THE 5 STAR RATING?

   THANKS DEAN


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DANNY W.
Morgan Hill, CA
Lincoln LS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2016
Dean Davis, I trust him!
Dean is going through some changes with his biz. If he stays involved all will go well....
Dean D. from Davis Auto Care responded on 02/15/2016

REST ASSURED DANNY , I WILL ALWAYS BE INVOLVED IN MY BUSINESS . I MAY NOT ANSWER THE PHONE  BUT I AM HERE 


ID
Irma D.
Morgan Hill, CA
Volvo 850
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2016 Category: Service
Irma said she liked this business' service and the way they returned her vehicle. She will return to them for future service.
This review was collected via phone interview by Customer Research Inc.

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Angel R.
Gilroy, CA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2015 Category: Service
Angel said the service provided by this business was fine, but he did not care for the fact that the price of the diagnostic was too high and they did not apply it to the work they performed on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Dean D. from Davis Auto Care responded on 11/05/2015

Angel,
  I'm sorry you did not express your concern to us at the time, I would have explained that diagnostic time is to ensure the corrrect repairs are made. As I remember you wanted us to just replace your starter. If the diagnostics were not done you would have spent all that money for nothing. In the long run you were saved alot of money.

Thank You for Your business
Davis Auto Care


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DANNY W.
Morgan Hill, CA
Lincoln LS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2015
Its friendly & I appreciate the ride to & from if required.
I had to bring the vehicle back due to the panel alarm. I most like;ly will bring it back, as I feel the idle is still rough & at times its missing, even though the relay replacement was supposed tro correct that issue.
Dean D. from Davis Auto Care responded on 03/13/2015

hey danny its dean,  i would like to get your vehicle back to investigate this ,  i believe the relay issue was not explained properly, we could not reproduce the idle problem but i found a bulletin that stated the relay could be the cause of intermittent issues and thats why i recommended trying that . i will gladly recheck check it at not cost to you . let me know when we can pick it up .   thanks dean 


SS
Shana S.
San Martin, CA
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2015 Category: Service
Shana said after she received her vehicle the check engine light came on. She contacted this business and brought their vehicle back. They fixed the problem right away.
This review was collected via phone interview by Customer Research Inc.

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NEIL M.
Gilroy, CA
Volkswagen GTI
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2015
All good
Good service, car felt better afterwards and they don't overcharge either! Wheels could have come back a bit cleaner but that's a minor quibble. On the whole GREAT working with Dean Davis Autocare.

BK
Bill K.
San Martin, CA
Chevrolet Astro
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2014 Category: Service
Bill said he had a question for this business regarding the billing. It looked a little different than what he has seen before.
This review was collected via phone interview by Customer Research Inc.

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Frank B.
Gilroy, CA
Honda Accord
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2014 Category: Service
Frank said he is still having a problem with his vehicle, but he thinks this business has done all they can do.
This review was collected via phone interview by Customer Research Inc.

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Dan D.
Morgan Hill, CA
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2014 Category: Service
Dan said the overall service experience was good.
This review was collected via phone interview by Customer Research Inc.

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Lisa S.
Morgan Hill, CA
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2014 Category: Service
Lisa said the service was fine.
This review was collected via phone interview by Customer Research Inc.

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RACHEL M.
Morgan Hill, CA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Always helpful! This is the best auto repair shop in the South Bay.
Dean and his crew always find the best deal for me and provide me with excellent service. I always know I can trust them, and never have I been disappointed.

EF
ELARAINE F.
Gilroy, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Reliable and Legit!
Initially I took my Truck in to replace my engine with a used one. After looking at my options I decided to go with a New Rebuilt Jasper Engine that Davis Auto replaced. Not only did they replace my engine, it included an entire kit that gave me new spark plugs and other new gear that is included in the price. Along with the engine change, Davis auto went above and beyond for me to check my entire truck, with that we found other major issues that needed attention and we replaced what was Major and they gave me options and time frames on the others that can wait. I knew they were trustworthy because it's not as if they made the most expensive replacements priority, they told me exaclty what was priority whether big or small. On top of that, they replaced so many other things with no charge on labor because of how much I was already spending. I went back for the 500mile engine change and they went above and beyond by taking my truck into smog & emission while I went to work. Dave's auto definitely have a loyal customer in me. Only go to them if you want Reliable, Efficient and Real work & who stand by their brand.

KR
KEN R.
Gilroy, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018
Excellent customer service
Pay attention to detail. provide good feedback when asked questions. Give options in varying price ranges for service to be done. Great accountability for their work and following up.

JB
JUSTIN B.
Morgan Hill, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Fast and Reliable
I have been taking my cars to Dean and his amazing team for years. They have always given me the best options when servicing my vehicles. They even pick my cars up and deliver them back washed. What place does that? I recommend them to all my friends and family. This is the place to go with any car needs.

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DEE C.
San Jose, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Davis Auto
Dean is extremely knowledgeable and cares about his customers! His staff is fantastic and friendly! Prices are great and dean and his crew go the extra mile to ensure that your car is in tip top condition!
I highly recommend Davis Auto.

KD
KELLY D.
San Jose, CA
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
They are the best!!!
I have been coming to Davis Auto Care since approximately 2011! They are the best! I live in San Jose and they are always helpful with when I drop my car off and pick it up. They are also the only shop I trust, they are always honest about what they find and they do the best work! I have NEVER had to take my car back because there was a problem with the work. I would highly recommend them to anybody!

DK
DEBBIE K.
Morgan Hill, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Great service
As always, great and fast service
Dean D. from Davis Auto Care responded on 04/04/2018

thank you debbie / we appreciate you , we appreciate you and don very much, and lets not forget mom! you guys are great people 


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CHRISTINE B.
Morgan Hill, CA
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2018
Davis Automotive Repair
I have had the best experience at Davis auto. The people hear are friendly and knowledgable. That let you know all about your vehicles performance.
Dean D. from Davis Auto Care responded on 03/27/2018

THANK YOU CHRISTINE , WE APPRECIATE YOU TRUST IN US .

DEAN


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DOROTHY C.
San Jose, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
Outstanding Auto Service!
Davis Auto provides not only excellent service but Dean and his crew are knowledgeable, friendly and hard working! Dean is honest and does only the work that is necessary on your vehicle. Prices are great and Dean takes the time to explain exactly what needs to be done to keep your auto in top condition! I highly recommend Davis Auto!!
D.C.
Dean D. from Davis Auto Care responded on 03/27/2018

THANK YOU DEE / WE APPRECIATE YOU BUSINESS AND TRUST IN OUR COMPANY .

DEAN


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