Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

627 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


WB
Walter B.
Fredericksburg, VA
Dodge Pickup
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/13/2014 Category: Service
Walter said he feels the business was not being honest with him. They told him they performed a front end alignment, but his vehicle is running the same. Due to this experience he will not return, nor will he recommend them.
This review was collected via phone interview by Customer Research Inc.

SC
Santino C.
Fredericksburg, VA
Toyota Corolla
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/19/2014 Category: Service
Santino said he felt he was overcharged for the work they did. He thinks they took advantaged of his ignorance over vehicle repairs. For these reasons, he would not recommend this facility.
This review was collected via phone interview by Customer Research Inc.
Jon C. from All Car Services responded on 09/29/2014

I apologize for your feelings about your visit with us Santino. Virginia Saftey Inspection Law requires us to do a complete inspection of your car. When a saftey issue is found we show you the reason for the needed repair and give a detailed estimate we believe is compatible with other area repair stations. I believed after you accepted the estimate we did a good job on your brake repair. if you would like to bring your car back in I will be happy to go over the details of the brake job with you.


AG
Annette G.
Fredericksburg, VA
Saturn Vue
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/18/2014 Category: Service
Annette said this business was referred to her to put oil on her door and she felt she was overcharged.
This review was collected via phone interview by Customer Research Inc.
Jon C. from All Car Services responded on 02/20/2014

I am sorry you were not satisfied with your recent visit to All Car Service. I had hoped that by giving you an estimate, having my technician diagnose why your door would not stay shut, clean and lubricate the latch to fix the issue and doing it for less than my estimate I would have made a satisfied new customer. We strive to do the best job we can at a reasonable price. I regret it did not work out but I hope in the future you would give us another chance to become your repair shop.                                                               Sincerely  Jon Collins 


WH
WILLIAM H.
Fredericksburg, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Very honest and competent
Just had a oil change but knew it would be done professionally.

JM
JOHN M.
Fredericksburg, VA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Great Service
Great service as usual.

FC
FINROY C.
Culpeper, VA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Service
Great service and I feel like they are there to help you not themself and to fix whatever problems you may have because these day that is very hard to that kind of honesty with mechanic I am very pleased with their service.

LS
LINDA S.
Fredericksburg, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Quality of work is great and owner cares about customers.
Great place!!!

DQ
DAVID Q.
Fredericksburg, VA
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2018
Good service. Fast service. Good followup.
We would recommend this business. Fast service, easy drop off. Love the follow-up. We'd use this business again.

DK
DYLAN K.
Manassas, VA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Great service, great people
Great service! Been going for years and always happy with service and work. I actually moved to about an hour away from the shop, ( orriginally lived about 2 minutes) and still take my vehicles for any service needs. Always uses factory original parts and the mechanic workmanship is fantastic.

AC
ANTHONY C.
Fredericksburg, VA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Collins' timeless service
Service is consistently courteous, competent and of integrity.

AJ
Ann J.
Fredericksburg, VA
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Ann said the work was completed same day as the inspection. She is grateful to the staff because they were simply fantastic.
This review was collected via phone interview by Customer Research Inc.

PE
Pat E.
Fredericksburg, VA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Pat said that he would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RT
Ryan T.
Fredericksburg, VA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Ryan said everyone was very friendly. They did a good job and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Stafford, VA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Richard they did excellent work. John was honest and they had good prices.
This review was collected via phone interview by Customer Research Inc.

SO
Shonda O.
Raleigh, NC
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Shonda said that she and her husband both recommend this business for service often.
This review was collected via phone interview by Customer Research Inc.

DE
Dale E.
Fredericksburg, VA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Dale said he got in quicker than he thought, and the staff took care of him right away.
This review was collected via phone interview by Customer Research Inc.

BC
Billy C.
Fredericksburg, VA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Billy said John is always honest and does good work.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Fredericksburg, VA
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
David said the service was fantastic.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
Fredericksburg, VA
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Spoke with Janet. She said that the business did good. They were friendly and they told her what they were going to do, step by step. They delivered what they promised.
This review was collected via phone interview by Customer Research Inc.

DL
Dennis L.
Virginia
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Dennis said he highly recommends this business. Frank is an awesome guy and John is always very hospitable.
This review was collected via phone interview by Customer Research Inc.