Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

688 Reviews

100% Would Recommend
Latest Review about 15 hours ago

Reviews


WB
Walter B.
Fredericksburg, VA
Dodge Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/13/2014 Category: Service
Walter said he feels the business was not being honest with him. They told him they performed a front end alignment, but his vehicle is running the same. Due to this experience he will not return, nor will he recommend them.
This review was collected via phone interview by Customer Research Inc.

SC
Santino C.
Fredericksburg, VA
Toyota Corolla
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/19/2014 Category: Service
Santino said he felt he was overcharged for the work they did. He thinks they took advantaged of his ignorance over vehicle repairs. For these reasons, he would not recommend this facility.
This review was collected via phone interview by Customer Research Inc.
Jon C. from All Car Services responded on 09/29/2014

I apologize for your feelings about your visit with us Santino. Virginia Saftey Inspection Law requires us to do a complete inspection of your car. When a saftey issue is found we show you the reason for the needed repair and give a detailed estimate we believe is compatible with other area repair stations. I believed after you accepted the estimate we did a good job on your brake repair. if you would like to bring your car back in I will be happy to go over the details of the brake job with you.


AG
Annette G.
Fredericksburg, VA
Saturn Vue
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/18/2014 Category: Service
Annette said this business was referred to her to put oil on her door and she felt she was overcharged.
This review was collected via phone interview by Customer Research Inc.
Jon C. from All Car Services responded on 02/20/2014

I am sorry you were not satisfied with your recent visit to All Car Service. I had hoped that by giving you an estimate, having my technician diagnose why your door would not stay shut, clean and lubricate the latch to fix the issue and doing it for less than my estimate I would have made a satisfied new customer. We strive to do the best job we can at a reasonable price. I regret it did not work out but I hope in the future you would give us another chance to become your repair shop.                                                               Sincerely  Jon Collins 


RP
ROBERT P.
Fredericksburg, VA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Great folks
Easy to get along with and professional

CM
CHRIS M.
Fredericksburg, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Professionals
Great work and super customer service

AS
A.J S.
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
⭐⭐⭐⭐⭐
Terrific awesome friendly

PC
PETE JR C.
Fredericksburg, VA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Great Service and Great Professionalism
Very Helpful and intelligent regarding automotive work.

PL
PAM L.
Fredericksburg, VA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
All Car Service is the best!
All Car service is reliable, honest and has fair pricing! They have never let me down!

LT
LISA T.
Fredericksburg, VA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Great Service EVERYTIME
My husband and I have been going to All Car for a little but now and everytime, Jon, his father, and Steve are always so helpful and knowledgeable! We have had simple maintenance and big repairs. No matter the issue, we have been more than satisfied! Thanks for all the great work guys!

RW
RUSSELL W.
Fredericksburg, VA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Always helpful
John and his people repeatedly drop everything to give me a hand with problems with my car. I found them to be helpful, very reasonably priced, and professional.

SB
SUSAN B.
Fredericksburg, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Always great service
Have been coming here for 33 years- very pleasant, great service, honest (which is so important ) and they do good work. I have recommended them to many people.

CS
CHRIS S.
BMW 4 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Great great great
I had the best experience I highly recommend this place my car was ready even before quoted

DP
DAVID P.
Orange, VA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Excellent.....Excellent......Excellent!
When everyone else is saying they can’t get it done, these guys are saying that they can get it done. I definitely will continue to bring my car here for any type of maintenance.

KK
KRIS K.
Fredericksburg, VA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Always works us in and great service. 30+ year customer
We've been coming to All Car Service for 30 + years, we trust them to do a good job for a reasonable price. And we trust them to only fix what is needed without making unnecessary repairs. Thanks

Verified Customer
Fredericksburg, VA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
Great car services
Great work and outstanding care.

MR
MARK R.
Spotsylvania, VA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Honest and reliable sevice at a fair price
Jon and his mechanics provide high quality, trustworthy service and advice. I have the utmost confidence in their work and they charge a reasonable and fair price for their services.

SA
STEVEN A.
Fredericksburg, VA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
Great folks at All Car Auto!!
My engine light was on, and it looked like I was going to have to replace my evaporation canister ($500+). It turns out that all I had was a defective gas cap. That was some good news!

My tire pressure light has been on for the past two years - after Tires Plus broke one of my TSP sensors while putting on some new tires. Although Tires Plus verbally admitted their fault, they did not put it in writing, and they said they couldn’t get replacement TSP sensors. Within 24 hours, I got OEM replacement TSP sensors, when I went back to Tires Plus for them to honor their verbal agreement; Tires Plus came down with a bad case of Alzheimer’s, refusing to do the work. No other tire shop or dealership was willing to remove tires from the rims to install the TSP sensors. I was advised to wait 60,000 miles, or until I would next replace my tires before anyone would replace my TSP sensors. “Just ignore the light on your dashboard.” Is all anyone told me for the past 28 months. ...until I met Jon at All Car Auto!
Thanks to Jon, I no longer have any vehicle maintenance lights shining in my eyes as I drive through the night. I couldn’t be happier!! Great people, very reasonable prices.

JT
JULIANA T.
Spotsylvania, VA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
Always kind and complete
I've been servicing my cars at All Car Services for years and they are always kind, courteous, thorough and reliable. They work emergency situations quickly and inform me right away of problems and estimates.

CG
CIERA G.
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Great service
Great friendly and fast.....love everything about this shop.....very honest and reasonable....highly recommended to the community....

BG
BILL G.
Fredericksburg, VA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Fair prices and good work!
Been taking our cars to them for a long time. Good guys, good mechanics, and fair prices. Will keep going back.