I apologize for your feelings about your visit with us Santino. Virginia Saftey Inspection Law requires us to do a complete inspection of your car. When a saftey issue is found we show you the reason for the needed repair and give a detailed estimate we believe is compatible with other area repair stations. I believed after you accepted the estimate we did a good job on your brake repair. if you would like to bring your car back in I will be happy to go over the details of the brake job with you.
I am sorry you were not satisfied with your recent visit to All Car Service. I had hoped that by giving you an estimate, having my technician diagnose why your door would not stay shut, clean and lubricate the latch to fix the issue and doing it for less than my estimate I would have made a satisfied new customer. We strive to do the best job we can at a reasonable price. I regret it did not work out but I hope in the future you would give us another chance to become your repair shop. Sincerely Jon Collins
My tire pressure light has been on for the past two years - after Tires Plus broke one of my TSP sensors while putting on some new tires. Although Tires Plus verbally admitted their fault, they did not put it in writing, and they said they couldn’t get replacement TSP sensors. Within 24 hours, I got OEM replacement TSP sensors, when I went back to Tires Plus for them to honor their verbal agreement; Tires Plus came down with a bad case of Alzheimer’s, refusing to do the work. No other tire shop or dealership was willing to remove tires from the rims to install the TSP sensors. I was advised to wait 60,000 miles, or until I would next replace my tires before anyone would replace my TSP sensors. “Just ignore the light on your dashboard.” Is all anyone told me for the past 28 months. ...until I met Jon at All Car Auto!
Thanks to Jon, I no longer have any vehicle maintenance lights shining in my eyes as I drive through the night. I couldn’t be happier!! Great people, very reasonable prices.