99% Would Recommend
Latest Review 3 days ago
Walter B. on 10/13/2014
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Walter said he feels the business was not being honest with him. They told him they performed a front end alignment, but his vehicle is running the same. Due to this experience he will not return, nor will he recommend them.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/08/2014
Review Created: 10/13/2014
This review was collected via phone interview by Customer Research Inc.
Santino C. on 09/19/2014
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Santino said he felt he was overcharged for the work they did. He thinks they took advantaged of his ignorance over vehicle repairs. For these reasons, he would not recommend this facility.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/09/2014
Review Created: 09/19/2014
This review was collected via phone interview by Customer Research Inc.
Jon C. at All Car Services responded on 09/29/2014

I apologize for your feelings about your visit with us Santino. Virginia Saftey Inspection Law requires us to do a complete inspection of your car. When a saftey issue is found we show you the reason for the needed repair and give a detailed estimate we believe is compatible with other area repair stations. I believed after you accepted the estimate we did a good job on your brake repair. if you would like to bring your car back in I will be happy to go over the details of the brake job with you.

Annette G. on 02/18/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Annette said this business was referred to her to put oil on her door and she felt she was overcharged.
Vehicle: Saturn Vue
Category: Service
Service Date: 02/14/2014
Review Created: 02/18/2014
This review was collected via phone interview by Customer Research Inc.
Jon C. at All Car Services responded on 02/20/2014

I am sorry you were not satisfied with your recent visit to All Car Service. I had hoped that by giving you an estimate, having my technician diagnose why your door would not stay shut, clean and lubricate the latch to fix the issue and doing it for less than my estimate I would have made a satisfied new customer. We strive to do the best job we can at a reasonable price. I regret it did not work out but I hope in the future you would give us another chance to become your repair shop.                                                               Sincerely  Jon Collins 

Jerome V. on 01/16/2018
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Jerome said the staff were very helpful, and he had no problems at all.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 01/09/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
JOHN M. on 01/15/2018
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"Clutch repair"
Great service, good price, quick turnaround.
Vehicle: Ford Ranger
Service Date: 01/06/2018
Review Created: 01/15/2018 05:05 AM
STEVE D. on 01/11/2018
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"Battery diagnosis"
John spotted the problem quickly and replaced the battery. The car is doing fine now.
Vehicle: Toyota Prius
Service Date: 01/09/2018
Review Created: 01/11/2018 07:57 AM
Billy C. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Billy said the business did a great job.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/09/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Melanie M. on 01/10/2018
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Melanie said this business is very efficient and they get the job done right. She doesn't have to go back over and over again.
Vehicle: Honda Odyssey
Category: Service
Service Date: 01/09/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Marcus M. on 01/06/2018
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Marcus said the employees were friendly. They provided knowledgeable service. The work was nice.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 01/05/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
CHARLES B. on 12/30/2017
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"Car Repairs, It is good to be in your family of Customers "
Quality work seems to be your goal. It is good to be able to have car repair work down feeling like the outcome will be a good experience.
Being able to trust that you will do your best for us is one thing less to have to be concerned about. Best wishes for a great 2018 at ALL Car Services.
Charles and Peggy Baxter
Vehicle: Volkswagen Jetta Sedan
Service Date: 12/15/2017
Review Created: 12/30/2017 11:45 AM
Cathleen D. on 12/29/2017
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Cathleen said the mechanic did an outstanding job.
Vehicle: Ford Escape
Category: Service
Service Date: 12/27/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Thomas M. on 12/29/2017
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Thomas said this business was fast and responsive. He was happy with the service.
Vehicle: Honda Civic
Category: Service
Service Date: 12/22/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Ken E. on 12/27/2017
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Ken said the business did everything perfectly.
Vehicle: GMC Yukon
Category: Service
Service Date: 12/21/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Patricia B. on 12/26/2017
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Patricia said the employees were good and it was nice that they provided transportation for her.
Vehicle: Toyota Yaris
Category: Service
Service Date: 12/16/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Timothy C. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Timothy said the staff was friendly and the service was good.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/08/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
SUSAN B. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Always great service."
I have been using all car service for over 30 years. Always professional, gets the job done in a timely manner. I trust their judgment immensely.
Vehicle: Toyota Camry
Service Date: 12/20/2017
Review Created: 12/21/2017 05:55 AM
Valerie J. on 12/21/2017
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Valerie said the staff was good and pleasant. They got the work done quickly and efficiently. The service was well priced and the job was done well.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 12/14/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Marco R. on 12/19/2017
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Marco said the service was very nice and they explained things well.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 12/12/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Colin C. on 12/06/2017
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Colin said John was helpful. He explained the work that needed to be done on his vehicle, and he looked for other problems without being asked. The employees also provided transportation.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/02/2017
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
Irene H. on 12/06/2017
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Irene said the employees were pretty nice. They completed her service quickly.
Vehicle: Mitsubishi Outlander Sport
Category: Service
Service Date: 12/05/2017
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
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