Walter B. on 10/13/2014
Recommended
Walter said he feels the business was not being honest with him. They told him they performed a front end alignment, but his vehicle is running the same. Due to this experience he will not return, nor will he recommend them.
Vehicle:
Dodge Pickup
Category:
Service
Service Date:
10/08/2014
Review Created:
10/13/2014
This review was collected via phone interview by Customer Research Inc.
Santino C. on 09/19/2014
Recommended
Santino said he felt he was overcharged for the work they did. He thinks they took advantaged of his ignorance over vehicle repairs. For these reasons, he would not recommend this facility.
Vehicle:
Toyota Corolla
Category:
Service
Service Date:
09/09/2014
Review Created:
09/19/2014
This review was collected via phone interview by Customer Research Inc.
Jon C. at All Car Services responded on 09/29/2014
I apologize for your feelings about your visit with us Santino. Virginia Saftey Inspection Law requires us to do a complete inspection of your car. When a saftey issue is found we show you the reason for the needed repair and give a detailed estimate we believe is compatible with other area repair stations. I believed after you accepted the estimate we did a good job on your brake repair. if you would like to bring your car back in I will be happy to go over the details of the brake job with you.
Annette G. on 02/18/2014
Recommended
Annette said this business was referred to her to put oil on her door and she felt she was overcharged.
Vehicle:
Saturn Vue
Category:
Service
Service Date:
02/14/2014
Review Created:
02/18/2014
This review was collected via phone interview by Customer Research Inc.
Jon C. at All Car Services responded on 02/20/2014
I am sorry you were not satisfied with your recent visit to All Car Service. I had hoped that by giving you an estimate, having my technician diagnose why your door would not stay shut, clean and lubricate the latch to fix the issue and doing it for less than my estimate I would have made a satisfied new customer. We strive to do the best job we can at a reasonable price. I regret it did not work out but I hope in the future you would give us another chance to become your repair shop. Sincerely Jon Collins
JULIO B. on 04/17/2018
"Fantastic service"
The promptness of the service, the quality of their work, the efficiency of their handling of complex issues leads me to say they are outstanding and fantastic. The price for the repair was way less than what I had anticipated. The problem for fixed in a prompt fashion. I can truly state there is no better service that I know of.
Vehicle:
Subaru Forester
Service Date:
04/14/2018
Review Created:
04/17/2018 04:12 AM
Pete C. on 04/13/2018
Pete said the staff is very professional, informative, and does good work.
Vehicle:
Toyota Avalon
Category:
Service
Service Date:
04/10/2018
Review Created:
04/13/2018
This review was collected via phone interview by Customer Research Inc.
Kris K. on 04/12/2018
Spoke with Dennis. He said he trusts the service from the business.
Vehicle:
Dodge Grand Caravan
Category:
Service
Service Date:
04/11/2018
Review Created:
04/12/2018
This review was collected via phone interview by Customer Research Inc.
NATHAN W. on 04/06/2018
"Above and Beyond what I had expected."
All Car Services is a father and son business and value their customers in my opinion. Or at least that is the impression that was conveyed towards me. Jon took the time to explain what the problem was with my truck. He also stated that how much time it would take and what out the door my cost would be and he delivered. It's been a long time since I walked into a garage and didn't feel like I was being taken for granted. Jon was up front with me about what needed to be done. Hands down I felt like I got my moneys worth when leaving out of his garage. I won't let anyone else service my truck or cars from here on out. Job well done guys. Keep up the great work and customer service.
Vehicle:
GMC Yukon XL
Service Date:
04/05/2018
Review Created:
04/06/2018 07:31 AM
Bryan J. on 04/06/2018
Bryan said he was totally happy. The staff did the job in a very short time, and for half the price. It did the work that nobody else wanted to do and did it right.
Vehicle:
Mercedes-Benz C280
Category:
Service
Service Date:
04/04/2018
Review Created:
04/06/2018
This review was collected via phone interview by Customer Research Inc.
James G. on 04/06/2018
Spoke with Rita. She said she had a good experience. The staff were fair, explained everything, and showed them what was wrong with the vehicle.
Vehicle:
Toyota Camry
Category:
Service
Service Date:
03/26/2018
Review Created:
04/06/2018
This review was collected via phone interview by Customer Research Inc.
David W. on 04/02/2018
Spoke with Jessica. She said the staff was really helpful and friendly. The customer service was great and they were honest.
Vehicle:
Toyota Corolla
Category:
Service
Service Date:
03/28/2018
Review Created:
04/02/2018
This review was collected via phone interview by Customer Research Inc.
MYRA R. on 03/29/2018
"Awesome "
I had my inspection done here for the last 2 years. Very professional and caring place. I love it I will be visiting for my future needs.
Vehicle:
Hyundai Elantra
Service Date:
03/29/2018
Review Created:
03/29/2018 08:56 PM
Dean M. on 03/23/2018
Spoke with Dean's wife. She said she liked the clarity of explanation, the cost, and how quickly they completed the work.
Vehicle:
Nissan Altima
Category:
Service
Service Date:
03/21/2018
Review Created:
03/23/2018
This review was collected via phone interview by Customer Research Inc.
Gary W. on 03/22/2018
Gary said he gets good service from this business.
Vehicle:
Jeep Grand Cherokee
Category:
Service
Service Date:
02/22/2018
Review Created:
03/22/2018
This review was collected via phone interview by Customer Research Inc.
Tonya W. on 03/21/2018
Teresa said she recommends the business.
Vehicle:
Dodge Grand Caravan
Category:
Service
Service Date:
02/26/2018
Review Created:
03/21/2018
This review was collected via phone interview by Customer Research Inc.
Marisa D. on 03/20/2018
Marisa said the employees were very honest.
Vehicle:
Kia Optima
Category:
Service
Service Date:
03/19/2018
Review Created:
03/20/2018
This review was collected via phone interview by Customer Research Inc.
Timothy S. on 03/16/2018
Timothy said John was honest about the pricing. The staff were quick.
Vehicle:
Volkswagen Golf
Category:
Service
Service Date:
03/14/2018
Review Created:
03/16/2018
This review was collected via phone interview by Customer Research Inc.
Dillon M. on 03/16/2018
Dillon said the staff was fair and honest.
Vehicle:
Hyundai Elantra
Category:
Service
Service Date:
03/14/2018
Review Created:
03/16/2018
This review was collected via phone interview by Customer Research Inc.
Emmett A. on 03/10/2018
Emmett said the staff provided an honest opinion.
Vehicle:
Honda Civic
Category:
Service
Service Date:
03/05/2018
Review Created:
03/10/2018
This review was collected via phone interview by Customer Research Inc.
Alexey M. on 03/06/2018
Alexey said the employees did a good job.
Vehicle:
Hyundai Sonata
Category:
Service
Service Date:
03/03/2018
Review Created:
03/06/2018
This review was collected via phone interview by Customer Research Inc.
Holly W. on 03/05/2018
Holly said the business was very informative and the repair was also quick.
Vehicle:
Toyota Celica
Category:
Service
Service Date:
02/27/2018
Review Created:
03/05/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 575 in total