Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

560 Reviews

100% Would Recommend
Latest Review about 17 hours ago

Reviews


NL
Nate L.
Santa Barbara, CA
Ford Focus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/28/2017 Category: Service
Nate said the staff was extremely friendly and helpful but after the service, within 10 miles, his check engine light came on.
This review was collected via phone interview by Customer Research Inc.

CW
Cathy W.
Santa Barbara, CA
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
You are great!
I can always trust your knowledge in our cars, and you have treated me and my family very well for many years! You’ve always been true to your word and that says a lot in today’s world. I wouldn’t go anywhere else!

AK
Adam K.
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Professionalism
Paul and his staff give you an honest and fair quote for your car work. They do not talk in circles or find ways to gouge customers, but simply they get the job done well.

BS
Bob S.
Santa Barbara, CA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Paul
Always friendly, polite and efficient.

JU
Joe U.
Santa Barbara, CA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Wiper Blades
I came in wanting new wiper blades, and you literally had them installed before i knew it. Amazing!

Verified Customer
Santa Barbara, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Great and efficient service.
I called the day before and they were able to get me an appointment that following morning! Dropped off my car before work and got a text message that my car was ready to be picked up at noon. Perfect timing since i could go on my lunch break. I highly appreciate the breakdown of the services they did along with giving me the percentage on my tires. They have amazing customer service and take the time to explain everything when i go to pick up my car. I wouldn't take my car anywhere else.

TP
Tim P.
Santa Barbara, CA
Volvo V90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Reliable Honest and Fair
I recommend Powell Garage whenever I am asked. I trust the quality of their work and appreciate the level of service that I find there.

CB
Connie B.
Summerland, CA
Mazda Mazda5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Excellent customer service
Excellent service

LD
Linda D.
Santa Barbara, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
great service!
Reliable, reasonable and trustworthy!

JK
John K.
Santa Barbara, CA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
Another great experience
Accommodating, friendly and efficient

MY
Mike Y.
Santa Barbara, CA
Honda
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Service
We have used Powell for years. Always great service and value. They give you an honest assessment of your vehicle and which repairs are critical and which can wait until next time or can even be completed myself (wiper blades).

Verified Customer
Santa Barbara, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
The people.
Always a pleasure. Efficient, accommodating, polite, honest, reasonably priced.

AG
Adriana G.
Santa Barbara, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Overall great service
I love getting my car serviced with Powell Garage. I trust their recommendation, they are honest with services that my car needs right away and those that can wait a little. Always personable and professional.

KB
Kathryn B.
Santa Barbara, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Professional, organized, informative, reasonable prices. Overall, an excellent experience.
Please see comments above. Thank you for your wonderful service in all ways.

LB
Laura B.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
I trust them to always treat me right.
I can call and get right in. They check my car over and contact me with what needs to be done and give me an estimate. They are always less than dealership. I highly recommend Powell’s.

DD
Diane D.
Santa Barbara, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
wonderful Business
Best people, service, quality of work, availability, honesty & the professionalism. Paul & Fred sincerely care about the quality of work & their customers. And they are genuinely nice people who happen to be very, very good at what the do.

Verified Customer
Santa Barbara, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Paul is great
I have never had a bad experience at Powell. Paul is great at explaining what work needs to be done and why, and is very thorough.

NF
Neil F.
Ford C-Max Energi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Efficient,honest service
I have the upmost confidence in Powell Garage. Their ability to efficiently diagnose and fix problems is impressive. Their fees are very reasonable.

CS
Connie S.
Santa Barbara, CA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Lexus maintenace service.
Excellent work and reliable. Good communication regarding pricing and explanation of work done.

AK
Adam K.
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Mirror repair
My mirror repair with excellent care and service.

Displaying Review 1 - 20 of 560 in total