Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

588 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


KP
K P.
Syracuse, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/18/2016
Not impressed
Failed to properly tighten oil cap after multiple opportunities to remedy the reported oil leak. Unwilling to stay open after 5pm or on the weekend to accommodate work schedule. Had to pay a different mechanic who immediately identified the simple fix.

KK
Kris K.
New York
Toyota Highlander
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/07/2016 Category: Service
Kris said the business did not do the work well and when he took his vehicle to be repaired, they did not repair it. He asked them to accommodate for him, since they did not complete the work and they did not. In result, he took his service to another business to fix the issue with his vehicle.
This review was collected via phone interview by Customer Research Inc.

SG
Sue G.
New York
Toyota Corolla
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/15/2017 Category: Service
Sue said she took the vehicle in for an inspection and they found out what was wrong. Her vehicle went somewhere else to get it repaired and it didn't pass.
This review was collected via phone interview by Customer Research Inc.

PB
Patrick B.
New York
RAM Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/20/2016 Category: Service
Patrick said he had his brakes serviced at this business when they were sticking. They're still sticking.
This review was collected via phone interview by Customer Research Inc.

PO
Pam O.
New York
Hyundai Tucson
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/25/2016 Category: Service
Pam said even though this business did a nice job on her vehicle, the weight on her tires is out of sync and when she drives the vehicle the tires wobble. She has a very busy work schedule so its hard to get her vehicle in to be looked at, but she really wants to.
This review was collected via phone interview by Customer Research Inc.

JD
Jesse D.
New York
Chevrolet Silverado 2500HD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018 Category: Service
Jesse said this business does a great job.
This review was collected via phone interview by Customer Research Inc.

SK
Scott K.
New York
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2018 Category: Service
Scott said the inspection was delayed and he was asked to come back again for a re-do. The inspection was made in the wrong order, the first time.
This review was collected via phone interview by Customer Research Inc.

PE
Paul E.
New York
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Spoke with Susan. She said this business got the work on her vehicle completed very quickly and the personnel she dealt with were polite. They worked around her schedule and they listened to what she had to say.
This review was collected via phone interview by Customer Research Inc.

EP
Ed P.
Auburn, NY
Chrysler 200
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2017 Category: Service
Spoke with Kelly. She said the team is great at the business, and she hasn't had any problems with them.
This review was collected via phone interview by Customer Research Inc.

BN
Brian N.
New York
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2017 Category: Service
Brian said the business had good service, but he had to wait 5 minutes until he was serviced.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Auburn, NY
Cadillac Brougham
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2017 Category: Service
John said he is very happy with this business.
This review was collected via phone interview by Customer Research Inc.

JM
Jessica M.
New York
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2016 Category: Service
Jessica said everything was good. Initially, the quote was expensive but it didn't stay that way.
This review was collected via phone interview by Customer Research Inc.

TD
Tom D.
New York
Toyota Avalon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2016 Category: Service
Tom said the business was good but they were not perfect.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
New York
Mazda 3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2016 Category: Service
Joe said they did good work.
This review was collected via phone interview by Customer Research Inc.

JP
Jason P.
New York
Buick LeSabre
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2016 Category: Service
Jason said he was happy with the service the business provided and they got the job done well.
This review was collected via phone interview by Customer Research Inc.

DE
Dan E.
New York
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2016 Category: Service
Dan said the business is pretty good and he got some maintenance done on his vehicle.
This review was collected via phone interview by Customer Research Inc.

NR
Normajean R.
Weedsport, NY
Hyundai Veloster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2015
overall
Pleasant, efficent, thorough.

JB
James B.
New York
Chevrolet Cobalt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2014 Category: Service
James said this business was quick and did the job right.
This review was collected via phone interview by Customer Research Inc.

LB
Larry B.
New York
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2014 Category: Service
Larry said he was pleased and happy with the work.
This review was collected via phone interview by Customer Research Inc.

DP
Dave P.
Auburn, NY
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Spoke with Sandy. She said that the place always does what they ask, they treat them fairly and the prices are great.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 588 in total