Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

571 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


KP
K P.
Syracuse, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/18/2016
Not impressed
Failed to properly tighten oil cap after multiple opportunities to remedy the reported oil leak. Unwilling to stay open after 5pm or on the weekend to accommodate work schedule. Had to pay a different mechanic who immediately identified the simple fix.

PB
Patrick B.
New York
RAM Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/20/2016 Category: Service
Patrick said he had his brakes serviced at this business when they were sticking. They're still sticking.
This review was collected via phone interview by Customer Research Inc.

KK
Kris K.
New York
Toyota Highlander
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/07/2016 Category: Service
Kris said the business did not do the work well and when he took his vehicle to be repaired, they did not repair it. He asked them to accommodate for him, since they did not complete the work and they did not. In result, he took his service to another business to fix the issue with his vehicle.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Auburn, NY
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2016
Always Great, Dependable Service
Simple Oil Change, but we use Sincebaugh's for all auto repairs, oil changes. etc.. Always great service; lawys willing to help on short notice. A great choice in Auburn for either vehicle repair or quick things like inspections.

MN
Mark N.
Moravia, NY
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015
Honesty
As always, Sincebaugh Automotive was prompt and helpful with all of the service. I feel confident knowing that there's no "over-sale" - thanks for taking such good care of me everytime I come in.

JS
Jeanne S.
Seneca Falls, NY
Nissan Versa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2014
Did exactly what they said they would and when
Very professional, friendly and knowledgeable. Very prompt and reasonably priced. Gave advice on possible needs on my vehicle.

SM
Shane M.
New York
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Shane said the process was very quick and he was in and out.
This review was collected via phone interview by Customer Research Inc.

AD
Al D.
New York
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Spoke with Anita. She said the staff were professional, approachable, and good people.
This review was collected via phone interview by Customer Research Inc.

DS
Dick S.
Auburn, NY
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Dick said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

NW
Nicole W.
New York
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Nicole said that the facility was very helpful and took care of her situation in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AP
Aaron P.
New York
Chevrolet Silverado 2500HD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Aaron said the service was excellent. The employees treated him well.
This review was collected via phone interview by Customer Research Inc.

MT
Michelle T.
New York
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Michelle said she was happy with the work that was done.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
New York
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Chris said he always receives the best service and deal. He never has to question it. They are quick and reliable.
This review was collected via phone interview by Customer Research Inc.

KM
Kathy M.
New York
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Kathy said the staff got her in and out quickly and they were honest.
This review was collected via phone interview by Customer Research Inc.

TD
Tim D.
Auburn, NY
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Tim said he is very pleased with the service the business provides, and their overall hospitality. The staff is very good with customer relations. He has bought 2 vehicles from the business, and their follow ups have been outstanding. He is very happy with his experience with the place.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
New York
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
John said the employees were nice to work with. They were professional. They were thorough. They provided excellent service.
This review was collected via phone interview by Customer Research Inc.

FF
Felicia F.
New York
Nissan JUKE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Felicia said the staff were quick and they did a good job.
This review was collected via phone interview by Customer Research Inc.

LF
Lisa F.
New York
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Lisa said she's never had a problem with the service. The staff were great.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
New York
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Spoke with Karen. She said she is always happy with the business. They were friendly, the prices were fair and they were also honest.
This review was collected via phone interview by Customer Research Inc.

SH
Sherri H.
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Great Place
Honest, friendly and fast.

Displaying Review 1 - 20 of 571 in total