Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

588 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


KP
K P.
Syracuse, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/18/2016
Not impressed
Failed to properly tighten oil cap after multiple opportunities to remedy the reported oil leak. Unwilling to stay open after 5pm or on the weekend to accommodate work schedule. Had to pay a different mechanic who immediately identified the simple fix.

PB
Patrick B.
New York
RAM Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/20/2016 Category: Service
Patrick said he had his brakes serviced at this business when they were sticking. They're still sticking.
This review was collected via phone interview by Customer Research Inc.

KK
Kris K.
New York
Toyota Highlander
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/07/2016 Category: Service
Kris said the business did not do the work well and when he took his vehicle to be repaired, they did not repair it. He asked them to accommodate for him, since they did not complete the work and they did not. In result, he took his service to another business to fix the issue with his vehicle.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Auburn, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2016
Always Great, Dependable Service
Simple Oil Change, but we use Sincebaugh's for all auto repairs, oil changes. etc.. Always great service; lawys willing to help on short notice. A great choice in Auburn for either vehicle repair or quick things like inspections.

MN
Mark N.
Moravia, NY
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015
Honesty
As always, Sincebaugh Automotive was prompt and helpful with all of the service. I feel confident knowing that there's no "over-sale" - thanks for taking such good care of me everytime I come in.

JS
Jeanne S.
Seneca Falls, NY
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2014
Did exactly what they said they would and when
Very professional, friendly and knowledgeable. Very prompt and reasonably priced. Gave advice on possible needs on my vehicle.

DP
Dave P.
Auburn, NY
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Spoke with Sandy. She said that the place always does what they ask, they treat them fairly and the prices are great.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
New York
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Mark said the business's service was great. He said he has dealt with them for years the guys are great and they have always treated him well.
This review was collected via phone interview by Customer Research Inc.

JM
Joan M.
New York
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Joan said they took time to come to her place for her vehicle. They do exemplary service.
This review was collected via phone interview by Customer Research Inc.

JL
Jacob L.
New York
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Jacob said the staff is the best.
This review was collected via phone interview by Customer Research Inc.

DS
Dick S.
Auburn, NY
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Dick said they are the best he has found.
This review was collected via phone interview by Customer Research Inc.

LC
Lisa C.
Auburn, NY
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Lisa said she received fantastic service at the business and they're honest.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
New York
Toyota FJ Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Scott said the business is always taking care of him. He said he was over 8 hours late to an appointment, and they were still able to see him and finish his vehicle within an hour. He said the business provides great service.
This review was collected via phone interview by Customer Research Inc.

PB
Patrick B.
New York
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Patrick said they did what he asked for.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
New York
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Spoke with Chris. He said that the facility has good prices, the staff is great and they do great work in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

KM
Kristie M.
New York
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Kristie said the business' service was quick.
This review was collected via phone interview by Customer Research Inc.

CW
Cindy W.
New York
Pontiac Sunfire
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Cindy said every time she comes in for service she's satisfied.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
New York
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Spoke with Karen. She said she will not go to anyone else but this business.
This review was collected via phone interview by Customer Research Inc.

CH
Carl H.
New York
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Carl said the business did exactly what he asked. The staff explained the services that they provided on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
New York
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Dan said the business has a top quality staff.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 588 in total