Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

601 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


KW
Karen W.
New York
Pontiac Vibe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2018 Category: Service
Karen said she thinks they really didn't know what was wrong and they had her vehicle for a week so they didn't fix anything.
This review was collected via phone interview by Customer Research Inc.

KP
K P.
Syracuse, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/18/2016
Not impressed
Failed to properly tighten oil cap after multiple opportunities to remedy the reported oil leak. Unwilling to stay open after 5pm or on the weekend to accommodate work schedule. Had to pay a different mechanic who immediately identified the simple fix.

PB
Patrick B.
New York
RAM Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/20/2016 Category: Service
Patrick said he had his brakes serviced at this business when they were sticking. They're still sticking.
This review was collected via phone interview by Customer Research Inc.

KK
Kris K.
New York
Toyota Highlander
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/07/2016 Category: Service
Kris said the business did not do the work well and when he took his vehicle to be repaired, they did not repair it. He asked them to accommodate for him, since they did not complete the work and they did not. In result, he took his service to another business to fix the issue with his vehicle.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Auburn, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2016
Always Great, Dependable Service
Simple Oil Change, but we use Sincebaugh's for all auto repairs, oil changes. etc.. Always great service; lawys willing to help on short notice. A great choice in Auburn for either vehicle repair or quick things like inspections.

MN
Mark N.
Moravia, NY
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015
Honesty
As always, Sincebaugh Automotive was prompt and helpful with all of the service. I feel confident knowing that there's no "over-sale" - thanks for taking such good care of me everytime I come in.

JS
Jeanne S.
Seneca Falls, NY
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2014
Did exactly what they said they would and when
Very professional, friendly and knowledgeable. Very prompt and reasonably priced. Gave advice on possible needs on my vehicle.

NR
Natalie R.
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Oil change
Fabulous service with fair pricing.

RQ
Robert Q.
Auburn, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Five Star
Excellent service

DP
Debbie P.
Auburn, NY
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Wonderful, knowledgeable mechanics! Always smiling and pleasant. Thank you!
The boys are so helpful and smiling. When a small problem happens, you can go to them without an appointment and they address the issue ( tire pressure or change oil light) I deal with confidence at this auto repair place. Fine job boys! Thanks so much!

DT
Donald T.
Auburn, NY
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
NYS Inspection and Oil change
I made a appointment for the State inspection and oil and filter change. I was in and out in no time and the price was reasonable in my opinion. About a month ago I had them repair the air conditioner on my car and it works great!

CL
Chad L.
Auburn, NY
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Great customer service
Great customer service

MM
Mike M.
New York
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Mike said he got good customer service, they were quick, prompt and courteous and the staff does a good job.
This review was collected via phone interview by Customer Research Inc.

TB
Tyler B.
Auburn, NY
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Tyler said they are honest and reliable and always do a great job. They are a great group of people who do honest work at an honest price.
This review was collected via phone interview by Customer Research Inc.

BS
Beverly S.
Auburn, NY
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Spoke with Beverly's husband. He said everything is fine. There were no problems.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Auburn, NY
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
David said that the place always treats him well.
This review was collected via phone interview by Customer Research Inc.

SD
Susan D.
New York
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Susan said that the place was efficient and had good pricing.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Auburn, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Qiuck and professional. They take the time to explain
They are professional and take the time to explain things to you.

SR
Steve R.
New York
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Steve said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

DP
Dave P.
Auburn, NY
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Spoke with Sandy. She said that the place always does what they ask, they treat them fairly and the prices are great.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 601 in total