Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

627 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


KW
Karen W.
New York
Pontiac Vibe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2018 Category: Service
Karen said she thinks they really didn't know what was wrong and they had her vehicle for a week so they didn't fix anything.
This review was collected via phone interview by Customer Research Inc.

KP
K P.
Syracuse, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/18/2016
Not impressed
Failed to properly tighten oil cap after multiple opportunities to remedy the reported oil leak. Unwilling to stay open after 5pm or on the weekend to accommodate work schedule. Had to pay a different mechanic who immediately identified the simple fix.

PB
Patrick B.
New York
RAM Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/20/2016 Category: Service
Patrick said he had his brakes serviced at this business when they were sticking. They're still sticking.
This review was collected via phone interview by Customer Research Inc.

KK
Kris K.
New York
Toyota Highlander
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/07/2016 Category: Service
Kris said the business did not do the work well and when he took his vehicle to be repaired, they did not repair it. He asked them to accommodate for him, since they did not complete the work and they did not. In result, he took his service to another business to fix the issue with his vehicle.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Auburn, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2016
Always Great, Dependable Service
Simple Oil Change, but we use Sincebaugh's for all auto repairs, oil changes. etc.. Always great service; lawys willing to help on short notice. A great choice in Auburn for either vehicle repair or quick things like inspections.

MN
Mark N.
Moravia, NY
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015
Honesty
As always, Sincebaugh Automotive was prompt and helpful with all of the service. I feel confident knowing that there's no "over-sale" - thanks for taking such good care of me everytime I come in.

JS
Jeanne S.
Seneca Falls, NY
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2014
Did exactly what they said they would and when
Very professional, friendly and knowledgeable. Very prompt and reasonably priced. Gave advice on possible needs on my vehicle.

RT
Rusty T.
Auburn, NY
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Rusty said the service was fine and everything was done when he needed it.
This review was collected via phone interview by Customer Research Inc.

DP
Debbie P.
Auburn, NY
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Wonderful garage
These mechanics are so accommodating. They ask what time and day will work best for you! Who does that????? If they have an opening, they do the job. Always professional and courteous. Such a pleasure to do business with! Excellent work ethics. Can't say enough in praise of these fine young men. Thank you till next time.

AM
Alex M.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Always great service and friendly
Always great service and friendly people. You always get greeted when you call, come in, and leave. I have never had any issues and they always go above to make sure that the issue it came in for is actually the issue not something else. I am very happy to have a honest group of guys that can work on our vehicles.

BY
Barb Y.
Auburn, NY
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Yearly inspection.
I arrived there one hour early and sat in the waiting room. The wait didn't take long. They took the car in as soon as possible and the inspection went quickly. All was fine with the car and I were on our way even before my scheduled appointment time. The workers were courteous and pleasant, even though they were busy. Once again my experience at Sincebaugh Automotive was great.

BF
Bob F.
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018
Definitetly a 5
Great service

RB
Rich B.
Skaneateles, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Sincebaugh Tim, Mike & Pail are the best.
Nothing they can’t fix at a fair price. I refer everyone to these professionals

MC
Mike C.
New York
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Mike said he has been using this business for quite awhile, they are always trustworthy and do good work.
This review was collected via phone interview by Customer Research Inc.

DN
Doug N.
New York
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Doug said he has always done right by him and he knows what he is talking about.
This review was collected via phone interview by Customer Research Inc.

SF
Sam F.
New York
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Sam said they do everything he asks them to do.
This review was collected via phone interview by Customer Research Inc.

CR
Christopher R.
New York
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Christopher said the service was timely.
This review was collected via phone interview by Customer Research Inc.

PW
Paula W.
Auburn, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Sincebaugh
The Sincebaugh staff has serviced my vehicle for several years. I highly recommend them. They are always courteous and very professional.

Verified Customer
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Always Great Service!
Friendly, efficient, quick service.

BB
Bill B.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Quality workmanship
The guys take pride in providing a quality service at a reasonly price , truly car about their costumers.

Displaying Review 1 - 20 of 627 in total