99% Would Recommend
Latest Review 1 day ago
Wilson C. on 09/07/2016
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Honest"
very professional and repair cost was under $50.
Vehicle: Toyota RAV4
Service Date: 09/06/2016
Review Created: 09/07/2016 04:38 AM
Laquana A. on 04/18/2016
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Laquana said she had taken the vehicle in due to one problem, the business did tell her the problem was related to something else which was resolved. She had asked if the vehicle needed new brakes or pads and the response was no. Her concern now is her brake light is on and she will have to have an additional service done to resolve the concern at a different facility. She would not recommend as a result of the visit.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 04/05/2016
Review Created: 04/18/2016
This review was collected via phone interview by Customer Research Inc.
Rob W. on 08/13/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Hoboken"
I have been bringing my car from Hoboken to Midtown for a few years, but I have to stop - lately there have been too many little mistakes and oversights, too often. Actually the last one was a big mistake - oil cap was not put back on after oil change and and the plug also leaked after the job. I can't confirm that this was caused by the shop, but I can say that it had not leaked before the job. So all my all leaked out. A terribly shoddy job. I'm lucky I didn't burn out my engine. Previously I've had mistakes with tires and other minor things. Maybe okay if you're in Bayonne and can bring the car back easily, but hard for someone coming from out of town. Although the oil change is the most routine thing in the books, and the sloppiness with my last oil change makes me feel I can no longer trust them with bigger jobs. Sorry guys.
Service Date: 06/10/2015
Review Created: 08/13/2015 12:18 PM
Singaram R. on 11/16/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Little pricey"
Came to check upon my failed HID lights. They did an excellent diagnosis and within the day I got the call back with the problem detected with a melted fuse. But charged me with an hour of labor worth $90 for just changing the fuse. No bulbs were changed not even anything extra was done.
Vehicle: Nissan Altima
Service Date: 11/15/2014
Review Created: 11/16/2014 07:08 AM
Vinny T. at Midtown Auto Repair responded on 11/17/2014

Dear Singaram,

  I'm sorry I wasn't there when you picked up your car. I would have explained that there was more to that repair than simply replacing the fuse.
  That HID light system in your car is not factory installed. The burned fuse and melted holder we found was buried under the main fuse box in the engine bay; factory wiring diagrams (which we have access to) do not address locations of these kinds of installations. Once we found this fuse and it's holder, the entire holder had to be soldered into place and insulated. This fuse holder melted because it was never originally soldered. 

I hope this explains the basis for our charges, and would like to repair your car in the future.

Thank you,

vinny
midtown auto

Walter W. on 07/18/2014
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"technical expertise"
friendly enviorment with knowledgable
technicians decent prices
Vehicle: Jaguar XJ6
Service Date: 07/17/2014
Review Created: 07/18/2014 07:27 AM
Susana M. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Vehicle inspection"
On a recommendation, I went to another auto inspection place in Jersey City. I was told my car almost passed but was "not ready" yet. They advised me to drive it around. After a few days I took it back and I was told it had major engine problems. I was told that they could repair the damage for a mere $850 dollars. I went to my regular mechanic and he told me it was nonsense. My mechanic said my car should pass with no problem. I wasn't sure what to do. I eventually found Midtown Auto Repair.
What a difference, so professional, no offers to fix this or that. no offers at all. I had to take a business card on my own. My car passed without a hitch. The price for the inspection was super reasonable. I was charged twice as much by the cheaters in Jersey City.
I do love my mechanic but I can say without a doubt that if he is out of town, Midtown Auto Repair is the place I will go. I recommend them because of their honesty.
Vehicle: INFINITI QX4
Service Date: 02/15/2018
Review Created: 02/20/2018 11:07 PM
Angela A. on 02/20/2018
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"Car Inspection done"
Vinny was great with the scheduling and for letting me know about the recall on my car. Fast service!
Vehicle: Toyota Matrix
Service Date: 02/16/2018
Review Created: 02/20/2018 06:26 AM
May H. on 02/17/2018
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"friendly helpful "
Very very polite and helpful and fast I loved it
Vehicle: Volkswagen Jetta Sedan
Service Date: 02/16/2018
Review Created: 02/17/2018 05:15 AM
Josephine B. on 02/14/2018
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"very very Happy"
we are so happy with Midtown and especially Vincent
He is so accommodating and pleasant

thank you Jo and Richie
Vehicle: Lexus ES 350
Service Date: 02/13/2018
Review Created: 02/14/2018 05:16 AM
Robert S. on 02/14/2018
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Spoke with Eileen. She said the business is reliable and trustworthy. She spoke highly of staff members, Donny and Vinny.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 02/13/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Lillian D. on 02/13/2018
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"I trust them completely!"
I trust them completely!
Vehicle: Volkswagen New Beetle Coupe
Service Date: 02/10/2018
Review Created: 02/13/2018 06:55 AM
Joseph P. on 02/10/2018
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Joseph said the staff were good and professional.
Vehicle: Ford F-150
Category: Service
Service Date: 02/09/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Naveed K. on 02/09/2018
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"Great service "
Great service
Vehicle: Lexus GX 460
Service Date: 02/09/2018
Review Created: 02/09/2018 07:51 PM
Taneisha B. on 02/03/2018
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"Small to Large"
No matter the issues I had with my car Midtown can do the job. Small to Large work orders. As a woman I try not to get over anxious when a issue with my car arises. But to no avail I do anyway.
I take my car to Midtown and I get direct answers with minimum wait time.
This time my car was ready in no time ...drop off and pickup and I’m back on the road.
Fabulous Team !!! Thx Vinny!
Vehicle: Dodge Charger
Service Date: 02/02/2018
Review Created: 02/03/2018 04:43 AM
Wayne T. on 01/30/2018
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"great work"
best in bayonne
Vehicle: Ford Edge
Service Date: 01/29/2018
Review Created: 01/30/2018 03:32 PM
Alicia K. on 01/29/2018
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Alicia said she would recommend the convenient business.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 01/27/2018
Review Created: 01/29/2018
This review was collected via phone interview by Customer Research Inc.
Margaret C. on 01/27/2018
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"Inspection"
Quick and thorough. Got us in right away. Came based on a recommendation and were not disappointed.
Vehicle: Ford Taurus
Service Date: 01/26/2018
Review Created: 01/27/2018 03:04 AM
Courtney C. on 01/23/2018
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"Constant communication, Good value and good management "
We stayed in constant communication during the time my car was in the shop. Was very personable and would call me back as soon as he could. Vinny even stayed past shop hours so I could pick up my car. Will definitely be returning there for future needs.
Vehicle: Hyundai Elantra
Service Date: 01/22/2018
Review Created: 01/23/2018 11:56 PM
Amer A. on 01/23/2018
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"Always perfect."
Got the oil changed in my Acura MDX and replaced a fuse... Along with inspection of couple other items. Everything handed perfectly to my satisfaction.
Thank you.
Vehicle: Acura MDX
Service Date: 01/20/2018
Review Created: 01/23/2018 02:53 PM
Henry K. on 01/23/2018
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"Outstanding reliable service!"
Very knowledgeable and helpful. Got me parts at a reasonable price. Work was done in timeframe given. Super repair shop!
Vehicle: Lincoln Navigator
Service Date: 01/22/2018
Review Created: 01/23/2018 06:14 AM
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