Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

1001 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


WC
Wilson C.
Bayonne, NJ
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2016
Honest
very professional and repair cost was under $50.

LA
Laquana A.
Bayonne, NJ
Chevrolet Malibu
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/18/2016 Category: Service
Laquana said she had taken the vehicle in due to one problem, the business did tell her the problem was related to something else which was resolved. She had asked if the vehicle needed new brakes or pads and the response was no. Her concern now is her brake light is on and she will have to have an additional service done to resolve the concern at a different facility. She would not recommend as a result of the visit.
This review was collected via phone interview by Customer Research Inc.

RW
Rob W.
Hoboken, NJ
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/13/2015
Hoboken
I have been bringing my car from Hoboken to Midtown for a few years, but I have to stop - lately there have been too many little mistakes and oversights, too often. Actually the last one was a big mistake - oil cap was not put back on after oil change and and the plug also leaked after the job. I can't confirm that this was caused by the shop, but I can say that it had not leaked before the job. So all my all leaked out. A terribly shoddy job. I'm lucky I didn't burn out my engine. Previously I've had mistakes with tires and other minor things. Maybe okay if you're in Bayonne and can bring the car back easily, but hard for someone coming from out of town. Although the oil change is the most routine thing in the books, and the sloppiness with my last oil change makes me feel I can no longer trust them with bigger jobs. Sorry guys.

SR
Singaram R.
Bayonne, NJ
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/16/2014
Little pricey
Came to check upon my failed HID lights. They did an excellent diagnosis and within the day I got the call back with the problem detected with a melted fuse. But charged me with an hour of labor worth $90 for just changing the fuse. No bulbs were changed not even anything extra was done.
Vinny T. from Midtown Auto Repair responded on 11/17/2014

Dear Singaram,

  I'm sorry I wasn't there when you picked up your car. I would have explained that there was more to that repair than simply replacing the fuse.
  That HID light system in your car is not factory installed. The burned fuse and melted holder we found was buried under the main fuse box in the engine bay; factory wiring diagrams (which we have access to) do not address locations of these kinds of installations. Once we found this fuse and it's holder, the entire holder had to be soldered into place and insulated. This fuse holder melted because it was never originally soldered. 

I hope this explains the basis for our charges, and would like to repair your car in the future.

Thank you,

vinny
midtown auto


WW
Walter W.
Jaguar XJ6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014
technical expertise
friendly enviorment with knowledgable
technicians decent prices

SZ
Sharon Z.
Millington, NJ
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
I can always count on Midtown Auto!
when a warning light comes on and I call Midtown Auto, Vinny or Dom always manage to get me right in. And while they never try and push extra services (quite the opposite) they give me a heads up about future maintenance needs like my tires needing to be replaced in the spring so I can plan ahead.

I recently sent a young female college student with an old car (a target for most auto repair shops) to them, they took really good care of her and now she has a place she can trust for her car repairs. Thanks guys, you're the best!

MT
Martin T.
Bayonne, NJ
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Service on my vw jetta tdi
Had my girlfriend drop off the car for service and as always Vinny took care of it , the car was done before she came out of work. Very reasonably priced with attention to details and customer service. Thank you midtown auto

LB
Laurence B.
Millington, NJ
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
The Tomassi brothers dedication to excellence.
All work done quickly and with diligence to the details that make this auto repair shop a pleasure to deal with.

JM
Jordan M.
Spring Lake, NJ
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Impossible to be more satisfied!
I called in around 11AM with a fairly urgent issue. Midtown was able to fit me in on the spot, and finished the work before the end of the day! The prices were all super reasonable, and the staff was kind and gracious. You can trust these guys!

MB
MaryLou B.
Bayonne, NJ
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Great service
My battery was replaced within an hour of bringing it in. Vinny and his brother were so efficient and kind to a first time customer. I recommend this shop for all your auto needs.
Thanks so much.

EM
Edward M.
Bayonne, NJ
Audi allroad
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Good service on my inspection
I had a good experience with Vinny. My first visit to Midtown Auto was for our inspection on a recently purchased Audi. The service was prompt and pleasant. I will go back and take our older car there for service in the future.

SK
Steve K.
Bayonne, NJ
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
Right next door to me
Just had my second visit to have work done again very impressed with the work and the people very friendly be going shortly to have more work done. Thanks guys for a job well done!!!!!

Verified Customer
Bayonne, NJ
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
The owners and workers
All around best Auto Shop.

TO
Terry O.
Bayonne, NJ
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Recent Service
I received a good explanation of the issue. The car was ready when promised and now sounds and feels fine. Utmost courtesy and professionalism.

WT
Wayne T.
Bayonne, NJ
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
good job
thanks again

Verified Customer
Willingboro, NJ
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Great job
Diagnosed the problem with my vehicle. Explain it to me. And fix my vehicle. Job well done.

AV
Angela V.
Hoboken, NJ
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Angela said the business is truthful and she enjoys going there.
This review was collected via phone interview by Customer Research Inc.

ST
Sandra T.
Bayonne, NJ
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Sandra said that the place was very generous with their service.
This review was collected via phone interview by Customer Research Inc.

JS
Jill S.
Jersey City, NJ
Chrysler Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
keepin' it going!
I put my old van has been through a lot. It is at the point where it is time to start thinking about getting a newer one. But who has the money? (Seriously, who has it, and can I have some?!) Midtown Auto excels in finding cost effective solutions to keeping my creaking work horse going safely. I feel confident that I will be able to make it through the winter and beyond! Thanks guys! I love ya!

DA
Donna A.
Bayonne, NJ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
The most honest efficient mechanic you will ever find
I have been going to Midtown Auto for over a decade for tune ups and repairs. Vinny is without a doubt the most honest (and skilled) mechanic you will ever find.
1000% recommend

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