Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

945 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


WC
Wilson C.
Bayonne, NJ
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2016
Honest
very professional and repair cost was under $50.

LA
Laquana A.
Bayonne, NJ
Chevrolet Malibu
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/18/2016 Category: Service
Laquana said she had taken the vehicle in due to one problem, the business did tell her the problem was related to something else which was resolved. She had asked if the vehicle needed new brakes or pads and the response was no. Her concern now is her brake light is on and she will have to have an additional service done to resolve the concern at a different facility. She would not recommend as a result of the visit.
This review was collected via phone interview by Customer Research Inc.

RW
Rob W.
Hoboken, NJ
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/13/2015
Hoboken
I have been bringing my car from Hoboken to Midtown for a few years, but I have to stop - lately there have been too many little mistakes and oversights, too often. Actually the last one was a big mistake - oil cap was not put back on after oil change and and the plug also leaked after the job. I can't confirm that this was caused by the shop, but I can say that it had not leaked before the job. So all my all leaked out. A terribly shoddy job. I'm lucky I didn't burn out my engine. Previously I've had mistakes with tires and other minor things. Maybe okay if you're in Bayonne and can bring the car back easily, but hard for someone coming from out of town. Although the oil change is the most routine thing in the books, and the sloppiness with my last oil change makes me feel I can no longer trust them with bigger jobs. Sorry guys.

SR
Singaram R.
Bayonne, NJ
Nissan Altima
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/16/2014
Little pricey
Came to check upon my failed HID lights. They did an excellent diagnosis and within the day I got the call back with the problem detected with a melted fuse. But charged me with an hour of labor worth $90 for just changing the fuse. No bulbs were changed not even anything extra was done.
Vinny T. from Midtown Auto Repair responded on 11/17/2014

Dear Singaram,

  I'm sorry I wasn't there when you picked up your car. I would have explained that there was more to that repair than simply replacing the fuse.
  That HID light system in your car is not factory installed. The burned fuse and melted holder we found was buried under the main fuse box in the engine bay; factory wiring diagrams (which we have access to) do not address locations of these kinds of installations. Once we found this fuse and it's holder, the entire holder had to be soldered into place and insulated. This fuse holder melted because it was never originally soldered. 

I hope this explains the basis for our charges, and would like to repair your car in the future.

Thank you,

vinny
midtown auto


WW
Walter W.
Jaguar XJ6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014
technical expertise
friendly enviorment with knowledgable
technicians decent prices

MA
Mike A.
Jersey City, NJ
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Mike said the guys are great. They're like family.
This review was collected via phone interview by Customer Research Inc.

MB
Mohammad B.
Bayonne, NJ
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Mohammad said the work was done right at this business. They did it pretty quickly and perfectly.
This review was collected via phone interview by Customer Research Inc.

WT
Wayne T.
Bayonne, NJ
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
great service
just the best

DR
Donial R.
Bayonne, NJ
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Auto Mechanic
Great knowledge, excellent work, amazing personal attention.

MT
Martin T.
Bayonne, NJ
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Awesome service as always
Thank you

NV
Nick V.
Bayonne, NJ
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Great Service!
Vinnie and his team were ready for me when I dropped the car off at the scheduled appointment time. It was done quickly, professionally and at a reasonable price with no surprises or time wasted. I was back on the road by the time I finished breakfast. No need to ever go anywhere else.

JP
Joe P.
Bayonne, NJ
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Joe said the staff have always been very fair with him and the service is pretty good. Vinnie and Donnie are very good technicians.
This review was collected via phone interview by Customer Research Inc.

AS
Annikki S.
Bayonne, NJ
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Annikki said the staff was prompt, and courteous.
This review was collected via phone interview by Customer Research Inc.

DF
Dakota F.
Bayonne, NJ
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Dakota said the staff provided a good quality service.
This review was collected via phone interview by Customer Research Inc.

GM
Geraldine M.
Bayonne, NJ
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Geraldine said the business was very nice and they took care of her problem with her vehicle inspection.
This review was collected via phone interview by Customer Research Inc.

LD
Laura D.
Bayonne, NJ
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Honest Service
I would like to thank Vincent and Dom for servicing my car and answering my questions. I don't know much about cars, but I am confident that Midtown Auto Repair gave my car the very best service. I finally found an place I can trust.

NR
Natalie R.
Bayonne, NJ
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Natalie said she likes the business, that the staff are nice and very good. They do excellent work, and she doesn't have any problems with them.
This review was collected via phone interview by Customer Research Inc.

SR
Susan R.
Bayonne, NJ
Nissan Xterra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Susan said some of the things she wanted the staff to look into, didn't get looked at.
This review was collected via phone interview by Customer Research Inc.

MW
Matt W.
New Jersey
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Matt said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bayonne, NJ
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
I trust this shop
After getting a massive quote from the dealer for repairs, I asked around and was referred to Vinnie from a co-worker. He did excellent work, was upfront with the cost, and made me feel like he really cared about my safety and my car. Thank you for everything, wouldn’t dream of going to another garage after my experience with these guys!! Best garage in NJ!!

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