Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

928 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


WC
Wilson C.
Bayonne, NJ
Toyota RAV4
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2016
Honest
very professional and repair cost was under $50.

LA
Laquana A.
Bayonne, NJ
Chevrolet Malibu
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/18/2016 Category: Service
Laquana said she had taken the vehicle in due to one problem, the business did tell her the problem was related to something else which was resolved. She had asked if the vehicle needed new brakes or pads and the response was no. Her concern now is her brake light is on and she will have to have an additional service done to resolve the concern at a different facility. She would not recommend as a result of the visit.
This review was collected via phone interview by Customer Research Inc.

RW
Rob W.
Hoboken, NJ
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/13/2015
Hoboken
I have been bringing my car from Hoboken to Midtown for a few years, but I have to stop - lately there have been too many little mistakes and oversights, too often. Actually the last one was a big mistake - oil cap was not put back on after oil change and and the plug also leaked after the job. I can't confirm that this was caused by the shop, but I can say that it had not leaked before the job. So all my all leaked out. A terribly shoddy job. I'm lucky I didn't burn out my engine. Previously I've had mistakes with tires and other minor things. Maybe okay if you're in Bayonne and can bring the car back easily, but hard for someone coming from out of town. Although the oil change is the most routine thing in the books, and the sloppiness with my last oil change makes me feel I can no longer trust them with bigger jobs. Sorry guys.

SR
Singaram R.
Bayonne, NJ
Nissan Altima
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/16/2014
Little pricey
Came to check upon my failed HID lights. They did an excellent diagnosis and within the day I got the call back with the problem detected with a melted fuse. But charged me with an hour of labor worth $90 for just changing the fuse. No bulbs were changed not even anything extra was done.
Vinny T. from Midtown Auto Repair responded on 11/17/2014

Dear Singaram,

  I'm sorry I wasn't there when you picked up your car. I would have explained that there was more to that repair than simply replacing the fuse.
  That HID light system in your car is not factory installed. The burned fuse and melted holder we found was buried under the main fuse box in the engine bay; factory wiring diagrams (which we have access to) do not address locations of these kinds of installations. Once we found this fuse and it's holder, the entire holder had to be soldered into place and insulated. This fuse holder melted because it was never originally soldered. 

I hope this explains the basis for our charges, and would like to repair your car in the future.

Thank you,

vinny
midtown auto


WW
Walter W.
Jaguar XJ6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014
technical expertise
friendly enviorment with knowledgable
technicians decent prices

WT
Wayne T.
Bayonne, NJ
Ford Fiesta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
thanks
5 star

WT
Wayne T.
Bayonne, NJ
Nissan 350Z
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
z is running fast
5 star thanks again the best

TM
Terry M.
Bayonne, NJ
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Terry said the service was done quickly.
This review was collected via phone interview by Customer Research Inc.

LW
Lauren W.
Bayonne, NJ
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Lauren said the staff were very quick, easy to work with, and up-front about the cost.
This review was collected via phone interview by Customer Research Inc.

PE
Paul E.
Bayonne, NJ
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Paul said the staff at this business were very fast. They were efficient and the price was very fair,
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Bayonne, NJ
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Awesome work
Give a call - set up appointment-
Reliable, smart, and friendly.

Anonymous avatar
Verified Customer
Bayonne, NJ
Toyota Venza
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Excellent and Reliable!!!
Vinnie is great! quickly diagnosed the vibration & noise problem in my crossover SUV. Honest, quick and reliable. Highly recommend.

KC
Kathleen C.
Bayonne, NJ
Nissan JUKE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Midtown Auto is great!
I have been going to Midtown for many years. Wonderful customer service, fair prices, and expert repair!

ND
Nora D.
Bayonne, NJ
Cadillac Escalade
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Great service
Fast service and very helpful

Anonymous avatar
Verified Customer
Toms River, NJ
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Excellent friendly service as usual
Simply the best mechanic in NewJersey

BK
Barbara K.
Bayonne, NJ
Dodge Neon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Knows all of there clients and a lot about there cars.
Fair and Honest.

Anonymous avatar
Verified Customer
Jersey City, NJ
Volkswagen Rabbit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
understanding and caring, willing to look at your car right away.
They very helpful, check your entire car. reasonable.

RG
Robert G.
Jersey City, NJ
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
oil changes /inspections /tail light cover
always a pleasure to do business for my truck with the brothers there

RK
Re K.
Bayonne, NJ
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Service and kindness
Always accommodating and efficient

HR
Hedda R.
Newark, NJ
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Throttle Cleaning
Great job done on the car and got car back the same day. I’m very pleased.

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