Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

959 Reviews

99% Would Recommend
Latest Review about 10 hours ago

Reviews


WC
Wilson C.
Bayonne, NJ
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2016
Honest
very professional and repair cost was under $50.

LA
Laquana A.
Bayonne, NJ
Chevrolet Malibu
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/18/2016 Category: Service
Laquana said she had taken the vehicle in due to one problem, the business did tell her the problem was related to something else which was resolved. She had asked if the vehicle needed new brakes or pads and the response was no. Her concern now is her brake light is on and she will have to have an additional service done to resolve the concern at a different facility. She would not recommend as a result of the visit.
This review was collected via phone interview by Customer Research Inc.

RW
Rob W.
Hoboken, NJ
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/13/2015
Hoboken
I have been bringing my car from Hoboken to Midtown for a few years, but I have to stop - lately there have been too many little mistakes and oversights, too often. Actually the last one was a big mistake - oil cap was not put back on after oil change and and the plug also leaked after the job. I can't confirm that this was caused by the shop, but I can say that it had not leaked before the job. So all my all leaked out. A terribly shoddy job. I'm lucky I didn't burn out my engine. Previously I've had mistakes with tires and other minor things. Maybe okay if you're in Bayonne and can bring the car back easily, but hard for someone coming from out of town. Although the oil change is the most routine thing in the books, and the sloppiness with my last oil change makes me feel I can no longer trust them with bigger jobs. Sorry guys.

SR
Singaram R.
Bayonne, NJ
Nissan Altima
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/16/2014
Little pricey
Came to check upon my failed HID lights. They did an excellent diagnosis and within the day I got the call back with the problem detected with a melted fuse. But charged me with an hour of labor worth $90 for just changing the fuse. No bulbs were changed not even anything extra was done.
Vinny T. from Midtown Auto Repair responded on 11/17/2014

Dear Singaram,

  I'm sorry I wasn't there when you picked up your car. I would have explained that there was more to that repair than simply replacing the fuse.
  That HID light system in your car is not factory installed. The burned fuse and melted holder we found was buried under the main fuse box in the engine bay; factory wiring diagrams (which we have access to) do not address locations of these kinds of installations. Once we found this fuse and it's holder, the entire holder had to be soldered into place and insulated. This fuse holder melted because it was never originally soldered. 

I hope this explains the basis for our charges, and would like to repair your car in the future.

Thank you,

vinny
midtown auto


WW
Walter W.
Jaguar XJ6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014
technical expertise
friendly enviorment with knowledgable
technicians decent prices

Verified Customer
Bayonne, NJ
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Sensirs
Midtown is reasonably priced & honest. Your car is their car so you know you’re being taken care of & they stand behind their work. Can’t say enough good things about them. Wouldn’t go anywhere else.

JM
JOHN M.
Ridgewood, NJ
Subaru Outback (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Best damn garage in town!
I drive 20 miles one-way to get my car worked on. These guys are the best. Wouldn't think about taking it anywhere else.

KR
Karen R.
Bayonne, NJ
Honda HR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
I love Midtown Auto
Vinny Tomassi is knowledgeable, friendly and provides prompt vehicle service. He found a secret recall that applied to my car and helped me get it fixed by the dealer. I am so grateful for his diligence in helping me find a solution. I highly recommend Midtown Auto Repair.

Verified Customer
Bayonne, NJ
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
HONESTY
Need a mechanic, this is the place.

Verified Customer
Bayonne, NJ
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Satisfied Customer
Very happy with the work and the process. Highly recommend to others.

AA
Angela A.
Bayonne, NJ
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Honest shop
My 2004 matrix was checked over and made road ready again. Everyone was wonderful and explained everything before it was done. I feel like I have a safe car again. Thank you

NV
Nick V.
Bayonne, NJ
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Fast and easy
Vinnie and his team had me in and out quickly for a routine oil change, and even added air to my tires. It was quick, reasonably priced and no pressure to perform hundreds of dollars of unnecessary service, like at the dealerships. I would never go anywhere else, and neither should you.

EG
Elaine G.
Bayonne, NJ
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Best of the best..
Always satisfied with the service provided. Courteous staff.. very helpful. The only place I go to when I have an issue with my vehicle.

JR
John R.
Bayonne, NJ
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Professional , competent, timely service
Very good repair shop. Timely , competent & professional

Verified Customer
Bayonne, NJ
Mazda CX-9
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018
Oil change
I waited for the oil change and was in and out early in the am (8:30AM). Place was busy with people bringing in there cars so i probably recommend making an appt like i did. And i love how you can access your last service etc online!

RS
Robert S.
Bayonne, NJ
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Spoke with Roberts wife. She said she has never had a problem.
This review was collected via phone interview by Customer Research Inc.

SC
Samantha C.
Bayonne, NJ
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Trustworthy
Great customer service! The owner felt trustworthy unlike other places trying to make a buck, especially because I'm a woman.

JM
Joe M.
Bayonne, NJ
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Always there for you and ready to help
In today’s stressful world it’s great to find a business like midtown auto.You can depend and trust that they will help with all your car needs .So if you have any car problems stop and see vinny and his staff .I highly recommend their auto repair shop.

NV
Nick V.
Bayonne, NJ
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Great Service!
My car sounded terrible and ran even worse. Vinnie and his team had the car running and sounding like new later that same day, at a reasonable price with no hidden surprises! Why go to the dealer? Vinnie is better, faster, cheaper, and closer to home, and he will never up-sell you into parts or service you don't need. I wouldn't go anywhere else.

MA
Mike A.
Jersey City, NJ
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Mike said the guys are great. They're like family.
This review was collected via phone interview by Customer Research Inc.

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