Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

716 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 days ago

Reviews


WV
Wayne V.
Santee, CA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Excellent as usual
Normal scheduled maintenance performed quickly and on time. No surprises to estimate.

LP
Larry P.
Santee, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Larry said the business is up-front with him. They are personable. He is pleased with the work.
This review was collected via phone interview by Customer Research Inc.

LV
Larry V.
El Cajon, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Spoke with Mary Ann. She said that they have been going to this business for 20 years and they won't go anywhere else. They are honest and reliable.
This review was collected via phone interview by Customer Research Inc.

BJ
Balthazaar J.
Lakeside, CA
Buick Rendezvous
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Service
Balthazaar said the staff at this facility is nice, and service was good.
This review was collected via phone interview by Customer Research Inc.

TP
Tyler P.
Alpine, CA
Scion xA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Tyler said they're really nice.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Santee, CA
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Jim said the staff recommend services he already had done a few months earlier by them, but he is happy with the prices he receives from the business.
This review was collected via phone interview by Customer Research Inc.

CC
Chuck C.
Santee, CA
Suzuki XL-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Chuck said he has been going to this facility since he moved to the area. This facility seems to do a good job. They don't pressure him into doing services he doesn't want. His relationship has been good with this facility and he appreciates their business.
This review was collected via phone interview by Customer Research Inc.

DB
Darrell B.
Santee, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Darrell said this business did what they were supposed to do and he has a good business relationship with them.
This review was collected via phone interview by Customer Research Inc.

BM
Betsy M.
El Cajon, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Betsy said the business provides good service and her vehicle is running smoothly. The staff are quite good.
This review was collected via phone interview by Customer Research Inc.

WS
Wayne S.
Santee, CA
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Wayne said this business provides service reasonably fast and the job was done quite well.
This review was collected via phone interview by Customer Research Inc.

JR
Judy R.
El Cajon, CA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018
Bad battery
As always, D&R did not disappoint. I've been a patron of Dave and Rick's shop for 20+ years, and once again, their tech(s) did a great job with diagnosing a bad battery. Instead of having to leave my vehicle the entire day, I was on my way in a few hours with a "good" batter, and with no more worries about the Jeep not starting.
Way to go D&R! Your shop is the bomb!!

Judy R

DV
David V.
Lakeside, CA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Outstanding repairs
Been going to these folks for about thirty years. Trust them implicitly.

SC
Scott C.
Santee, CA
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Professional service as always.
I like the way they're able to find the problem and take care of it the first time.

VR
Vince R.
La Mesa, CA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Vince said the business has great service and he has referred them to others.
This review was collected via phone interview by Customer Research Inc.

LM
Longo M.
El Cajon, CA
Chevrolet Traverse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Longo said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.

MP
Mike P.
La Mesa, CA
Dodge Stratus Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Mike said Ron provided fantastic service. He said he will come back for that reason.
This review was collected via phone interview by Customer Research Inc.

CF
Chelsea F.
Lakeside, CA
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Great work great customer service
They do amazing work. They are great guys. They do the work quick keep you updated on the progress. I will never take my truck anywhere else!

GJ
Gwen J.
Santee, CA
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Gwen said the staff was very nice. It provided her the right price for her smog. She will go back when she needs service.
This review was collected via phone interview by Customer Research Inc.

BC
Brenda C.
La Mesa, CA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Brenda said the service was good. She was happy with the staff.
This review was collected via phone interview by Customer Research Inc.

MR
Monica R.
Santee, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Monica said they did extremely well. She was in and out in an hour.
This review was collected via phone interview by Customer Research Inc.