Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

723 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 16 hours ago

Reviews


SC
Scott C.
Santee, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Always a good experience.
Everything went well, thank you!

MU
Mary U.
Santee, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Service
Great service

PH
Paul H.
Santee, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Paul said the business treats him really well.
This review was collected via phone interview by Customer Research Inc.

LE
Lynn E.
San Diego, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Great Business
Dave and Rick and their crew are thoughtful, thorough, and conscientious in caring for their customers vehicles. They listen to customers and provide careful service

MS
Michael S.
Santee, CA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
feel like family if you know what I mean
We feel comfortable coming to you, knowing that you always take care of things that go wrong and check for other problems. thanks for caring and for your help.

JG
John G.
El Cajon, CA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
John said he was satisfied with the service performed.
This review was collected via phone interview by Customer Research Inc.

MD
Michele D.
Santee, CA
Pontiac Sunfire
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Michele said the staff communicated well, and were fast, and honest.
This review was collected via phone interview by Customer Research Inc.

WV
Wayne V.
Santee, CA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Excellent as usual
Normal scheduled maintenance performed quickly and on time. No surprises to estimate.

LP
Larry P.
Santee, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Larry said the business is up-front with him. They are personable. He is pleased with the work.
This review was collected via phone interview by Customer Research Inc.

LV
Larry V.
El Cajon, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Spoke with Mary Ann. She said that they have been going to this business for 20 years and they won't go anywhere else. They are honest and reliable.
This review was collected via phone interview by Customer Research Inc.

TP
Tyler P.
Alpine, CA
Scion xA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Tyler said they're really nice.
This review was collected via phone interview by Customer Research Inc.

CC
Chuck C.
Santee, CA
Suzuki XL-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Chuck said he has been going to this facility since he moved to the area. This facility seems to do a good job. They don't pressure him into doing services he doesn't want. His relationship has been good with this facility and he appreciates their business.
This review was collected via phone interview by Customer Research Inc.

DB
Darrell B.
Santee, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Darrell said this business did what they were supposed to do and he has a good business relationship with them.
This review was collected via phone interview by Customer Research Inc.

BM
Betsy M.
El Cajon, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Betsy said the business provides good service and her vehicle is running smoothly. The staff are quite good.
This review was collected via phone interview by Customer Research Inc.

AS
Abby S.
Santee, CA
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Abby said the staff was pleasant and explained all the details well.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We appreciate your time and your business.


MT
Mark T.
Santee, CA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Mark said the business was very kind, polite and forthright. He stated they did not try to give him any extra services.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We are so lucky to have you as a customer.


DW
Duane W.
Santee, CA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Duane said other than the fact that he was told his vehicle is not repairable, he had a good experience. Dave is always good.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

You have no idea how much we appreciate your business and review.


RK
Rainer K.
El Cajon, CA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Rainer said he is always happy with the service.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We are so lucky to have you as a customer.


MD
Mike D.
El Cajon, CA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Mike said this business is really professional, and got done what he needed. He enjoyed his experience there.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We know how busy you are, and we greatly appreciate the time you took to give us a review.


ML
Mike L.
San Diego, CA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Mike said the service was excellent, and he is very happy with everything this business did. The employees are knowledgeable, amazing, and everything they did was fantastic. The service was quick, done right, and at a fair price. It was an overall great experience. He could not be happier.
This review was collected via phone interview by Customer Research Inc.
Dave & R. from D & R Automotive responded on 07/19/2018

We are so lucky to have you as a customer.